Waterfly Reviews
Reviews (9)
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Impressive Products and Service with a Sustainable Twist
I have been a client of Waterfly for over a year now and I have to say, I am extremely impressed with their products and customer service.
I primarily shop online with Waterfly and have purchased a variety of items such as backpacks, duffle bags, and even a camping hammock. The quality of their products is top-notch and I have never been disappointed. I have also had to contact their customer service team a few times for various reasons and they have always been quick to respond and very helpful in resolving any issues.
One thing I really appreciate about Waterfly is their commitment to sustainability. They use eco-friendly materials in their products and have a recycling program for old gear. It's nice to know that I am supporting a company that values the environment.
Overall, I highly recommend Waterfly for anyone in the market for outdoor gear. They offer a great selection of high-quality products and excellent customer service.Front pack purchase
I just wanted to say, this company and their products are seriously amazing. I've bought three front packs from them now, and each time I'm blown away. The quality is top-notch, and the design is super cool and useful. Front packs are just so handy for me when I'm busy running around or out on a hike. I can fit all my stuff without it feeling bulky or bothering me at all. I totally suggest this company and their front packs to anyone looking for something reliable.
Received product earlier than expected
The product got here quicker than I thought it would, and I was pleasantly surprised by how good it looked. It totally surpassed what I was expecting, and I'm really happy with what I bought.
Bag purchase
I ordered a bag from this company and it took them a whole two weeks to let me know that they ran out of stock. I asked for a refund, but now it's been a week and still no money back. To make matters worse, I keep getting emails in a language I don't understand, and it's driving me crazy. All in all, I'm really disappointed with their service and I definitely wouldn't recommend them to anyone.
Sling bag purchase
Oh my gosh, I bought this really cute sling bag but then decided I didn't want it and wanted to return it. I tried reaching out to customer service through chat and email, but they never got back to me! It's so frustrating!!
Late delivery and lack of communication
I find it so frustrating that I placed my order almost two weeks ago and I haven't heard a single word from this company. They took my money right away, but now it feels like my order has disappeared. I have no idea if it's going to show up tomorrow or in a year. The fact that they haven't reached out to me is driving me crazy. Honestly, I'm just crossing my fingers that my package arrives before I completely forget about it.
Email response and product quality
I emailed them a question and didn't get a reply even though their site said they would respond in 24 hours. It's like waiting for my mom to say yes to ice cream - not gonna happen! When I finally got the product, it was just okay. The materials were cheap and didn't seem like they would protect my gadgets at all. I was really bummed because I was looking for something to keep my electronics safe and secure.
Order issue and lack of communication
I've been trying to get in touch about my order, but my email keeps getting blocked. It's already been a week and I still haven't heard anything. I'm starting to feel a little uneasy about actually getting my order.
Order placed on January 22, 2022
I ordered something back in January, right on the 22nd of 2022. Got an email saying they got my order, but now? Nothing. No updates on when it'll ship, no heads up about any delays, not even a clue about when it might show up at my door. It's annoying to be kept in the dark like this, especially since they already took my money when I ordered. This whole no communication thing makes me doubt if they can actually get their act together and send out orders on time.
