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    Reviews WorldSIM

    One of the activities that many people engage in regularly either for work or pleasure is traveling. Many people have to travel to various countries and continents regularly or from time to time. One of the challenges they often have is continuous access to calls and Internet connection irrespective of their location. Even though several networks offer roaming services, it is often very expensive. One of the companies you might want to patronize if you want a SIM you can use anywhere in the world is WorldSIM. However, you should read honest customer reviews about WorldSIM to know what their other customers are saying about them before you patronize them.

    About WorldSIM

    WorldSIM is a company that is committed to helping people who travel to stay connected with the same number. They pride themselves in helping travelers save as much as 95 percent on travel charges. They sell SIM cards that customers can use in virtually every country in the world for call and data services.

    Products of WorldSIM

    The products of WorldSIM include International SIM Cards, Portable WiFi, Phones & Tablets, Action Cameras, Travel Accessories, and Smart Watches for different brands. Some of the brands they sell to include Apple, Samsung, and Huawei. They also sell Face Masks and PPE.

    Compliments, Complaints, and Tips for WorldSIM

    If you have used the products of WorldSIM, kindly share your experience and feedback? Were you happy with the quality of their products and services? Were you able to use their SIM in all the countries you traveled to? Will you recommend WorldSIM to others?

    WorldSIM
    Reviews, complaints and customer experiences (4)

    2.6
    0% Would buy here again!
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    4
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    2
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    2.6
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    2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    Huwai mobile hotspot

    The 5 star ratings on here seem to be scripted by employees of the company.

    I ordered something from the website and paid for expedited delivery. Within 1 day I was told that this delivery date wouldn't be met, and was given no timeline for when I would receive my item. I was charged for the full amount. I requested a refund within 24 hours and was told this would be processed within 10 business days.

    I have now called the company a dozen times and submitted numerous requests on their ticketing system. It's been over TEN (10) weeks and every time I call I am told that they will forward my complaint to the accounts department.

    Do not trust your money or business with this company. It's a total joke. I have lost $200 and am still waiting to be refunded for an item that was NEVER SHIPPED TO ME. I have filed a claim of dispute/fraud through my credit card, but I have no idea how this will go.

    By: Shilpa21-03-2020
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    Would buy here again
    No
    2
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    Gear S3

    Do NOT be fooled by this SCAM company.
    All positive reviews are done by themself.
    This company does not exist, they will take your money from you but nothing happens thereafter.
    I have instructed solicitors to get this company off the web, in the meanwhile be very careful.
    DO NOT BUY ANYTHING FROM THEM.

    By: Chaya Ciment06-01-2020
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    Would buy here again
    No
    2.5
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    5 world SIM cards

    I purchased 5 SIM cards to be used for a trip to Europe for $120. They arrived on 6/20. None of them worked; when i put them into my phones, they all caused the phones to say No SIM card installed. It took several days to hear back from tech support and they could not resolve the problem. Since I was leaving on my trip a few days later, I did not have the time to try and get them to work and/or get replacements from them given their lack of responsiveness. I also did not trust the company or the cards assuming they did end up working, so I asked for a refund. I have been trying ever since to get a refund.

    The company WILL NOT HONOR THEIR WARRANTY. They are refusing to give me a refund, even though it was requested within their stated 14 day window. Their warranty also is for 6 months against defective product, and they refuse to refund me based on that either. They keep telling me it is unlikely that none of the cards work, even though I tried troubleshooting them with their tech support before I went on my trip. The form to submit a refund request on their website does not work - it tells me that the case number is invalid, even though it is the same one they are using in their email correspondence. They tell me I should use their live chat so they can troubleshoot, but there is no way to access the live chat on their website, and they won't tell me how to access it.

    This is a HORRIBLE COMPANY that thinks very little of their customers. They do not honor their warranty and do not stand behind their product. I am now out $120 thanks to them. I ended up purchasing my sim cards from OneSIM and they worked fine (with excellent customer service). If I could leave 0 stars I would.

    By: Eric L05-09-2019
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    No
    3
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    Huawei E5788 4G/5G Touchscreen Mobile WiFi & Powerbank

    I purchased a Huawei E5788 4G/5G Touchscreen Mobile WiFi & Powerbank. On dispatching the item WorldSIM indicated the value as £20 when the true value was in fact £329.99. Prior to purchase, I wanted an ETA as I needed this for work while traveling. I was promised it would be 2 days. I was skeptical so added some time and worked on 14 days for delivery. Because of false information on the waybill, the package was flagged by my country's customs and to cut a very long story short...... 1. I waited 2 1/2 months to receive the product. 2. I eventually paid a fine of £115,23 on top of import taxes and VAT. 3. I have been flagged by my local revenue service as a person of interest for trying to evade paying taxes.

    Most Concerning
    1. WorldSIM ignores all my attempts to contact them.
    2. I keep receiving "copy and paste" messages with their terms and conditions.
    3. Lodging a complaint on their site via a ticket is useless as I never receive any response.
    4. Chatting with one of their agents on their site also proves useless as they promise to forward my message to the relevant "team". I suspect this "team" is a bin as I never hear anything again.

    In summary:
    This is NOT about waiting 2 1/2 months. this is about:

    1. You lied on your declaration to my customs!!!!!
    2. This cost me money!!!
    3. This flagged me with my government as a tax evader.

    Why do I have to pay almost double for a product which is YOUR fault???

    By: Bonita Coetzer24-08-2019
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    Would buy here again
    No
    3
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    FAQ

    Is WorldSIM a trustworthy company?

    There is currently one customer review posted about WorldSIM. On average, they received a star-grading of 2.6/10, with 0% of the reviewers indicating that they would buy from the brand again.

    What services or products do WorldSIM offer?

    WorldSIM is mainly active in the Online Shop category, more specifically with Electronics.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the WorldSIM website with confidence. If not you can find many other brands to read about on our website!