X-sense Reviews

: 7
71% Would buy here again

Most relevant positive review

  2024-03-02
Smoke alarm purchase
I just bought a smoke alarm from this company, and let me tell you, I'm really impressed wit...Read on
L. Gislason

Most relevant negative review

  2023-10-31
Carbon Monoxide Detector
I ordered two carbon monoxide detectors from the company's website back on October 31st. Whe...Read on
Terrill Smitham

Review with most votes

  2024-03-22
Smart smoke detectors
I just got these smart smoke detectors and thought they were pretty cool at first, but then three...Read on
D. Streich

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    Faulty detectors replaced

    So, I ended up buying 3 of those detectors back in January, you know? And then, like, after a few months they just crapped out on me. I didn't even think about reaching out to customer service until, like, November 30th. Oops! But once I finally did, they were totally chill and hooked me up with 3 new detectors right off the bat. They were a different model, but hey, they still do the trick, so I can't complain. Gotta give a shout out to Christine from customer service - she's seriously the best.


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    Smart Home Security system purchase

    I just got the Smart Home Security system and I gotta say, I am super happy with it. The quality is top-notch, way better than I expected, and it looks really sleek. Shipping was fast and everything arrived in perfect shape. Best part? The price was actually pretty reasonable for the quality you get. And the customer service was great too - the reps really knew their stuff and helped me out with all my questions. Overall, a really satisfying experience.


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    Smoke alarm purchase

    I just bought a smoke alarm from this company, and let me tell you, I'm really impressed with how good it is. It came in perfect condition and works just like they said it would. Plus, the warranty they offer gives me peace of mind in case anything goes wrong. The customer support team was super helpful and always got back to me quickly when I had questions or needed help. Overall, I'm really happy with my purchase.


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    Home safety products

    X-Sense has all kinds of products to keep your home and family safe. They've got smoke alarms that can catch smoke before it's too late, as well as other security gadgets. I really think you should check them out for some added peace of mind and protection.


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    Smart smoke detectors

    I just got these smart smoke detectors and thought they were pretty cool at first, but then three of them stopped working. I called customer service for help and they got back to me fast, but their advice didn't fix the problem. So, I did some experimenting and found out that if I press the test button for a second, it gets them working again. It's weird 'cause that trick wasn't in the manual.


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    Life-saving carbon monoxide detector

    I love to party, but safety comes first! Handling BBQ machines can let out dangerous CO gas, so I decided to get a CO detector from this company. Now I feel so much safer, all thanks to X-sense and their fantastic customer service.


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    Carbon Monoxide Detector

    I ordered two carbon monoxide detectors from the company's website back on October 31st. When the package arrived, one of the detectors was fine, but the other one was busted. I reached out to the company through email, and after waiting for what felt like forever, I finally sent back the broken detector on December 8th. I had to pay for the return shipping and got a tracking number just in case. But, even after waiting for four long weeks, I still hadn't seen that refund in my account. The broken detector made it back to them on December 12th, and they said that refunds could take up to two weeks after they got it. Now, it's January 6th, and I haven't heard anything back from them about the refund.


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