Zolucky Reviews

: 67
18% Would buy here again

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customer helpline dial845521 SEVEN TWO FOUR FIVE TERRIBLE PRODUCT !!! I had made a purchase at end of January. The dress I ordered was not the dress I received. It was suppos...Read on
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Kathy
Several of the shirts didn't look at all like the items that were ordered. They also stated that they were cotton. The label on the shirt said cotton, but didn't give a percentage. The feel of the ...Read on
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L Altman
I just received part of my order from Zolucky. I did receive several update emails saying the order was still being processed so I was surprised when some of it arrived. Package was fine however th...Read on
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Norma Debs
The picture of the blouse I purchased looked like a beautiful shirt and one which I would be proud to wear, but when I received it I was very disappointed. It was a different shade of blue than pic...Read on
D
Diana
I would never order anything from this company again. The worst customer service! Once you have made you're payment, before receiving the merchandise, you will never hear from them again. I was not...Read on

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    Dress

    customer helpline dial845521 SEVEN TWO FOUR FIVE TERRIBLE PRODUCT !!!
    I had made a purchase at end of January. The dress I ordered was not the dress I received. It was supposed to be a cotton dress, what I received was a cheap spandex material that looked like something you would purchase from the dollar store. I emailed the COMPANY explaining that NO response THEN i went ON Facebook and i found this HELP INFO OF THE COMPANY THE customer service is the BEST I have ever seen in my entire life THE PROVIDE me the SHIPPING LABEL AND MY GREEN DOLLAR WAS DEPOSITED INFO MY ACCOUNT. I WILL NEVER BUY THIS CHEAP, GARBAGE DRESS FROM THIS COMPANY AWFUL CLOTHING STORE

    Zolucky is absolute garbage!
    Zolucky is absolute garbage!! They show you photos of clothes then send completely different items. When I contacted them to arrange for a return, they said I would be responsible for shipping to China and it would cost me more in shipping than the clothes cost. What they do should be illegal. Ordered sterling silver earrings that were actually made of plastic. Amazing :(

    Contact BBB. I always do and get my refund this way.

    Don't waste your money, time, effort with Zolucky.
    It's a ripoff ripoff ripoff. Horrible quality, not anything like photos, non-existent customer service and don't even THINK about returns; that doesn't happen.

    Garbage, gross misrepresentation! Don't do business with the company! A total waste of money!

    I’m following your instructions for reporting this company. I learned a ver expensive lesson having purchased from this company. I just donated every item I purchased to the homeless. (And feel guilty cause it’s junk)

    I ordered 2 darling pair of slip on shoes from this company and a t-shirt. The first pair of shoes arrived and were way too big. I reported this to the company and the response was that if I wanted to return them I would have to send them back to China. I wanted to wait until my order was complete before I made a decision. They did offer a 15% refund if I wanted to keep the item. Well the second part of the order arrived and of course the shoes did not fit. I have requested the 15% refund on those shoes also. I will keep the t-shirt, but it is not nearly the quality of other items I have ordered from other on line locations. I will not order from this company again and was surprised that they are not on YELP for complaints.

    total am..... horrible clothes.

    I would not wear the dress they sent me to the bathroom. Material cheap. Size is wrong. Color and print were different than the picture. Style was not as advertised. Why is this company allowed to lie about their return system? It is only a big scam.

    The worse online purchase I made! Every shirt was garbage. Using them as rags.

    I wish i read these reviews first. The quality of construction, fabric, and print is the lowest I've every seen. I ordered 10 items and returned 8.

    I ordered three tops, came very quickly, but the size small was very small, plus two did not look at all like the webpage, I'm trying to return these, hope it goes smoothly, If I have to return to China, I'll donate them. This company has a twin called Noracora... exact same merchandise, and the exact same crappy customer experiences. Note to self: Read reviews of the company before purchasing anything.

    Guess I am unable to return! Reporting you to the BBB!

    Try returning something. Typed in my correct email and the order number at least five times and each time the response wa that there was no match. Tried doing a live chat as suggested and unable to find. Total scam company, don't buy anything form them.

    Thankfully, I ordered two tops. I was going to order more, but decided to get these two first and see how it went. I received the package timely, but the quality if poor at best. I ordered a medium top, that i believed was a sweatshirt, it was super large and appeared to be a picture that was taken from a really nice sweatshirt sold elsewhere and copied on bad material of some sort. the other fit fine, but again, looks like a photo copy of something really nice and just basically something i would wear to clean the house. Very disappointed!

    Bait and switch. That should be ZoLucky's tagline. Order from a picture of a great pair of boots. Unpack garbage -- with no structure. Plastic instead of leather. Returning? -- they gave me an address in Vietnam!! Do not order from this site -- unless you are in Viet Nam and can easily return the product. No, not even then.

    Order two xxl shirts and a sweatshirt for my wife’s anniversary one month ahead of time. They arrived two weeks late appeared to be size xs. The sweatshirt was made from a t-shirt material. Return process is not worth the aggravation of not getting all my money back. China is going to rule the world using our money ???? they won’t have to invade just send us COVID laced clothing and masks ????

    Why is it showing all 4 stars and if you would buy again a yes???

    SCAM! YOU MUST WORK FOR THEM TO GIVE THIS REVIEW!!!! THERE IS NO CUSTOMER SERVICE! OR ELSE THEY PAID YOU TO DO THIS REVIEW!

    I bought a shirt from them a few years ago. What they sent looked like what some kid had drawn it with his left hand. What a joke! then I tried to return it, NOPE, they wouldn't let me or give me my money back. It's a scam, and they make a couple bucks on 150K unsuspecting people a month... it's a well-oiled machine and some schmuck in Taiwan or ? lives in a Penthouse, and the crazy part is our Gov't allows it to happen.


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    t-shirts

    Several of the shirts didn't look at all like the items that were ordered. They also stated that they were cotton. The label on the shirt said cotton, but didn't give a percentage. The feel of the fabric would indicate that there was less than 1% cotton. 2 of the shirts were fine and felt like cotton, all though they were slight see thru. Return is a joke. They do not provide return, you have pay to send it back to China. Even though ordering was easy, pricing was good, and even the customer service when we wanted to return items was fast responding; the fact that they don't provide postage for return is crazy. Overall I don't plan to order from them again.


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    Several tops and capris

    I just received part of my order from Zolucky. I did receive several update emails saying the order was still being processed so I was surprised when some of it arrived. Package was fine however the quality of the products was not close to what the pictures looked like. And the sizes are way off. I wear a small and the small was more like a large medium. Now I have to do the return hassle. Lesson learned never again.


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    blouse

    The picture of the blouse I purchased looked like a beautiful shirt and one which I would be proud to wear, but when I received it I was very disappointed. It was a different shade of blue than pictured and the material looked cheap. From now on I will only order online if the company is local and has a store.

    I had same experience. Looked beautiful and cute and nice fitting in photos. The colors were not even close and the fit is awful. The fabric is hideous, says cotton blend... worse than a flimsy cheap nightgown, anyone living in the USA would be embarrassed to wear it outside! They are a fraudulent misrepresentation and you will be wasting your money because they do not refund what you pay. Agree, stick to retailers that are US-based.


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    Tops

    I would never order anything from this company again. The worst customer service! Once you have made you're payment, before receiving the merchandise, you will never hear from them again. I was not satisfied with the material that the tops were made out of and requested to send my order(s) back. However, that was the end of the communication. I tried repeatedly to get the company to respond and I never received any response. DON'T BUY FROM THIS COMPANY!


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    1 pair of shoes and 2 blouses

    I bought 3 items directly from their website, and when I tried to return 2 of them, I could start the process for the return and it says they will send me information within 48 hrs as to how to proceed and where to send it. I've never heard back from them. I tried different ways to reach them, via many emails, via their chat support, and via a third party agency, and was never even been contacted not even answering the chat box. Completely awful customer service and not serious nor responsible with their commitment to facilitate returns. The 30 days return window is now over just because they never send me the information as to how or where to return the items, so I'm stuck with them and no refund.


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    Dresses and Shirts

    Hey! I got what I paid for! I didn't have high expectations for the price paid. I am pleased with the purchases they are as expected . Should I desire to purchase in that price/quality structure again I would not hesitate. If I want better quality I will pay more!!!

    Returning your earrings! Please take me off your list! please!


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    tgjfzg

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


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    srydfcgc

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


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    dresses, shirts accessories

    I was not unsatisfied with the material, but some pieces didn't look as nice in person. Two of the shirts were a nice material and look. One dress look flattering on.
    The rest I wanted to send back I looked briefly for where they where located, wish I would have looked harder , I did not realize they were overseas. I just started the return process and have already run into problems so I guess we will see what happens at least my oder was under $100 A lot of things looked cute, but they didn't provide a very good view of any one produce.


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