LivingSocial Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Convenient, Variety, and great customer service
I have been a client of LivingSocial for quite some time now and overall, I have had a positive experience. The website is easy to navigate and they offer a wide variety of deals on various products and services. I have purchased several vouchers for restaurants, spas, and activities, and have always been satisfied with the discounts and offers provided.
One thing I particularly like about LivingSocial is the convenience of being able to purchase vouchers online and redeem them at my leisure. I also appreciate the customer service provided by the company. On the rare occasion that I have had an issue with a voucher or a merchant, the customer service team has been prompt and helpful in resolving the problem.
Another aspect that I appreciate about LivingSocial is the variety of deals they offer. They are not limited to just one city or area, but instead offer deals from all over the country which gives me more options to choose from.
Overall, I am very satisfied with LivingSocial and would highly recommend it to anyone looking for great deals on products and services.Online purchase delay
My recent experience buying stuff from this company online has been a real disappointment. I placed an order for a bunch of items that cost a decent amount on December 3rd, hoping they'd get here in time for Christmas. But it's been weeks since I ordered, and I still haven't gotten anything. They haven't been good about letting me know what's going on with my order, which is really frustrating. I've tried reaching out to customer service a bunch of times, but the hold times on the phone are way too long, and I can't find an email address to ask about my order. The only communication I got was a short reply on Facebook messenger that didn't help at all. I don't recommend using this company because they're not good at keeping you updated on your order and aren't very reliable.
Discounted spa package
This company's customer service and supplier communication really suck. So, I bought a spa deal on LivingSocial, but when I tried to book it, I ran into problems. I reached out to customer service for help, but all they gave me was a generic response saying they couldn't do anything until a week after I complained. And to top it off, the supplier they used, Love Bebe Shop, was impossible to get a hold of by phone. I was stuck, unable to fix the mess. I seriously suggest you steer clear of LivingSocial and just unsubscribe from their stuff altogether.
Christmas presents - beats earbuds and necklace
I am so upset with how things went down with this company. I ordered some beats earbuds and a necklace for my daughter's Christmas gifts back in early December, and here we are almost at the end of January with nothing to show. What's even worse is that they haven't even bothered to keep me in the loop. No dispatch email, no updates - nothing. I've tried to get in touch with customer service a bunch of times, but no luck. It's really sad to think that I might not even get the stuff I ordered, especially since it was supposed to be something special for my kid. This kind of service is just not cool, and I hope others stay away from this company. It's a bummer and totally unprofessional.
Limo gift certificate
I am so furious with them! I was really looking forward to a wine tasting limo tour but it turned out to be a complete disaster. At the last minute, the company canceled on me and I was stuck with a massive hotel bill. LivingSocial was no help at all and their customer service was just terrible. Such a waste of money. I'll never do business with them again.
Discount voucher purchase
In my recent experience with buying a discount voucher on LivingSocial, I was really let down by what happened. Even though they said I'd get a discount, I wound up having to pay the whole price for the service. When I asked for a refund from customer service, they just made excuses and said they only give refunds in "deal bucks," even though I paid with my credit card. Their refund rules not being clear or fair made me feel pretty upset and like I was being treated unfairly as a customer. It's frustrating to see a company care more about their own rules than making sure customers are happy and treated right.
House powerwash voucher purchase
I bought a voucher to get my house powerwashed back in March 2020 and set up an appointment for May 5th. The problem was, the guy who was supposed to do it never showed up, even after confirming the appointment the day before. I tried to reschedule a bunch of times, but he kept flaking and wouldn't answer my calls or texts. One time, he said he'd come on May 18th, but then he didn't show up at all, even though the weather report said it was gonna rain. I asked for a refund from the website, but it's been a pain trying to get it sorted out.
Refused deal
I bought something from this merchant and then they totally backed out of the deal, making some lame excuse on voicemail. So I contacted LivingSocial, and they tried to make it right by giving me these "deal bucks". However, when I couldn't find anything else I wanted to purchase with them, the "deal bucks" just disappeared and LivingSocial didn't do anything to fix the situation.
Whisky tasting set
The whisky tasting set I ordered was a total letdown. Instead of the 5 mini bottles I was expecting, I got 5 tiny test-tubes that I'm guessing were filled with whisky. LivingSocial really hyped up this product, but it fell way short of what was promised. They didn't even own up to their misleading ads. I've been burned by these so-called "deals" before, and this just confirms that I should steer clear of them in the future. I won't be buying from LivingSocial ever again.
Multiple product purchase
I recently bought a bunch of stuff from this company and man, let me tell you, I was seriously let down by their delivery service. The crazy thing is, they gave me different tracking numbers for each item, but none of them actually showed up at my door. I've been home all day 'cause of this pandemic, and I can guarantee you, no packages were just left on my front steps like the tracking said. It's so annoying and honestly kind of unacceptable, especially when other delivery companies have had no trouble getting stuff to me.
Clothing purchase for boyfriend
I bought a sweater for my boyfriend as a little gift for Christmas on December 7th, but it didn't show up until January 12th. The sweater was not great quality and it made me question if it was really a branded item. I tried to contact customer service by phone or email, but had no luck getting a hold of them.
Customer service communication
I was so let down by the customer service at LivingSocial. I couldn't even reach out to them when I needed help with something I bought. I tried calling, chatting, and even sent an email as a last resort. It took a whole day just to get a basic response that didn't even answer my question. It was really annoying and felt like they didn't care about helping me out.
