AirHelp Reviews

: 14
93% Would buy here again

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J
Jerome Norgaard
When I boarded a plane in Vancouver heading to Paris, I didn't know we would spend 4 hours on the tarmac before taking off. I hand to upend my plans in Paris. A couple of us got together and decide...Read on
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Zaria Gorczany
AirHelp was awesome in helping me get compensation for a flight delay in Johannesburg last September. All I had to do was upload my boarding pass and other docs on their site, then they handled eve...Read on
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Era Greenfelder
I had a kind of up and down experience with the customer service at this company. At first, they said my claim went through, but then a few days later they said it couldn't be refunded. That w...Read on
L
L. Schimmel
These folks at AirHelp are the real deal when it comes to flight problems. I didn't know what to expect at first, since I'm usually wary of these kinds of things, but AirHelp made me a be...Read on
E
Eloise Boyer
Using AirHelp for my flight compensation claim was something I never even considered doing on my own. The whole thing took way longer than I thought it would, and the amount of money the airline sa...Read on

Reviews (14)

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    compensation for delayed flight

    When I boarded a plane in Vancouver heading to Paris, I didn't know we would spend 4 hours on the tarmac before taking off. I hand to upend my plans in Paris. A couple of us got together and decided to try AirHelp (we didn't want to deal with the airline directly) and see if we could get compensated for wasted time. AirHelp customer service is amazing and friendly, they took our flight details and went to work on getting us compensated. Two months in and the compensation arrived as promised. Communication from AirHelp was smooth. Although they take a percentage from the compensation, I'm very satisfied with the help I got. In case I run into similar cases in the future I know who I'll be calling.


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    Compensation for delayed flight

    AirHelp was awesome in helping me get compensation for a flight delay in Johannesburg last September. All I had to do was upload my boarding pass and other docs on their site, then they handled everything else. I was amazed at how quick the payment came through - it was in my bank account the same day I gave them my info. I was pleasantly surprised at how fast everything got resolved, especially since the airline said they'd pay out the day after I filed my claim. Thanks, AirHelp, for being so efficient and easy to work with!


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    Claim resolution experience

    I had a kind of up and down experience with the customer service at this company. At first, they said my claim went through, but then a few days later they said it couldn't be refunded. That was annoying, but after two months they gave it another go and finally got my claim resolved. Even though it took a long 8 months and there were some hiccups at the start, they did end up coming through. I'd say give their services a shot, just know you might have to wait a bit and deal with some communication problems.


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    Quick and efficient

    These folks at AirHelp are the real deal when it comes to flight problems. I didn't know what to expect at first, since I'm usually wary of these kinds of things, but AirHelp made me a believer. A buddy of mine told me about them, so I thought, why not give them a shot? And let me tell you, I'm so glad I did. They were fast, reliable, and totally came through for me with my claim. If you ever find yourself in a bind with a messed up flight, I highly recommend giving AirHelp a shot.


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    AirHelp assistance for flight compensation claim

    Using AirHelp for my flight compensation claim was something I never even considered doing on my own. The whole thing took way longer than I thought it would, and the amount of money the airline said they'd pay me somehow got smaller without a good reason. I had to keep checking in with them to make sure things were moving along, because it felt like nothing was happening. On top of that, the bonus link they gave me didn't work in the US, and when I let them know, the new link they sent me didn't work either.


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    Refund complications to Chilean account

    At first, I was kinda frustrated when my refund didn't come when I thought it would. But, AirHelp got in touch right away to let me know about the transfer problem. I really liked how they reached out and tried to fix the situation. Dealing with all that international banking stuff can get tricky, but AirHelp handled it really well. I think they're working hard to help customers like me through the refund process smoothly.


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    Compensation for cancelled flight and lost luggage

    My experience with AirHelp was amazing! I had a canceled flight with a certain airline, and AirHelp really came through for me with some compensation. My flight got canceled last minute, and I was stuck at the airport with no options for a place to stay because it was a busy holiday weekend. I had to sleep on the uncomfortable airport floor, which wasn't great, especially at my age. But thanks to AirHelp, I was able to at least get some money back to make up for the hassle.


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    Delayed flight, overnight in London, impressive reimbursement

    My flight out of Paris got delayed so I ended up having to stay overnight in London. Because of that, I got to my final destination in the USA 24 hours late. Luckily, AirHelp really came through for me and gave me a nice refund for all the trouble. Filing a claim was a breeze - just fill out a form and then sit back and wait for the money to show up in your account. It was seriously that simple!


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    Surprise money

    I got this totally random email saying I had some money coming my way. My reaction was like, "Wait, what?" So I was all, go ahead and grab that cash for me. And just like that, I got some extra money in my wallet! I even shared the news with my wife, and she got some money too. It's pretty sweet for folks like me who are too lazy to do the work ourselves.


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    Easy compensation claim

    My experience with this service was amazing! I tried to file a claim on my own before and it was a disaster. But with AirHelp, everything was easy, fast, and stress-free. They quickly got me a good compensation that I never would have gotten on my own. I highly recommend using their services if you need help with flight compensation claims. Trust me, it really works!


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    Refund claim disappointment

    AirHelp totally dropped the ball on getting me the full compensation I deserved by law. I was supposed to get four times what I paid for my ticket, but I only got a small portion of what I was owed. It's pretty annoying to think they might have pocketed most of the cash or didn't really put in the effort to fight for my passenger rights.


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    Flight delay compensation

    My flight was delayed almost 3 hours, but AirHelp really came through for me and got me my money super quick! They kept me in the loop the whole time, so I would totally use them again.


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    Quick and Professional Money Claim

    I went with AirHelp over a bunch of other companies because they had the best deal and quickest response time. In just two and a half months, I got my money back hassle-free. Their professionalism and fast problem-solving really made them stand out. I definitely suggest AirHelp to anyone needing help with their compensation claims.


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    Easy refund process

    Hey, I reached out to this company back in March about a flight that got canceled in December. All I had to do was give them some info and show proof of my flight. It was really easy and quick. I ended up getting my refund in just four weeks. I'm so glad I went with them and would definitely suggest them to others.


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