Avianca
Reviews, complaints and customer experiences

Grade9

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Overall

9

Ordering

9

Service

9

Pricing

8

Delivery

10
19 rating100 %Would buy here again!

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08-01-2018
  • Ordering

    8
  • Service

    10
  • Pricing

    8
  • Delivery

    10
9
Would buy here again:YES
By: Sophie

Avianca - Great vacation, great airline

Avianca has provided me with a great experience, I flew business class and the service was professional and quick.
Ordering a ticket was easy and customer service was quick to answer my questions regarding the flight.

I would reccomend Avianca if you have a trip and you want good value for your money.

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20-12-2017
  • Ordering

    10
  • Service

    8
  • Pricing

    8
  • Delivery

    10
9
Would buy here again:YES
By: Ben

Avianca - Trustable Airline

Avianca has provided me with a great experience, especially the service is excellent and any technicality issues have been resolved very quickly.
I have flown to Colombia in business class and I can say that it was very pleasant, the value you get for the price is excellent.

I would reccomend flying with Avianca and definitely fly again.


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Reviews Avianca


Do you already know where you will spend your next vacation? Since there are a lot of airline companies that you can choose, it might not be easy to find the chain of airline company suits you best. So whom with you fly with? One of the companies that offer flights is Avianca. But what kind of company is this?  How modern and luxurious will their planes be? How easy is it to book a plane ticket via their website? Will your ticket arrive in time for your flight? And what kind of customer service will they provide for people that have some kind of problem or complaint? The best way to find this out is by reading reviews left by real customers of Avianca. Their reviews, opinions, experiences, remarks and other comments an help you to get a better view of Avianca so you can easy decide if Avianca sounds like your kind of airline company or not.

About Avianca
Avianca is an airline company. The name is a Spanish acronym that stands for “Aerovias del Continente Americanos SA.” which means “airways of the American continent”.The history of the company goes all the way back to 1919 when the first Junker F 13 flight took off with just a bunch of mail. Now, they offer passenger flights all over the world. Their destinations include Central America, North America, Peru, the Caribbean, Brazil, South America, Europe, Ecuador and many other destinations. Besides passenger flights, they offer cargo flights and shipment of parcels and other goods. On their website, they also offer electronic services like the possibility to check the flight status, check your ticket status, locate your baggage and check in online. Don’t forget to take a look at their travel information. You can read about the new Boeing 787, payment methods, their duty-free store, in-flight entertainment, group travel, baggage policy, economy class service, travel circuits, fare options, VIP lounges, fleets, check-in, business class and more. You can even read their Avianca magazine.
 


Avianca's new Boeing 787.In Spanish, but the images say enough. 

Services of Avianca
You can order a ticket online via Avianca’s website. First you will need to select a round trip, one way trip or multi-city trip. Then, they will want to know some details like the city where you will be flying from, the city you’ll be flying to, the departure date, the return date, the number of passengers etc. There is a customer service that can help you out if you encounter a problem or complaint.

Complaints, Compliments and Tips for Avianca
Have you ever flown with Avianca before? If that’s so, we would like to hear what you have to say about this airline company. How was your flight? Was the airplane comfortable? How easy was it to book a ticket via their website? And how were you treated by their customer service department when you asked them a question? Write a review and tell us and potential customers of Avianca what you think about this airline company. That way, they can make an informed decision to book at Avianca or choose some other airline company.

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