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    Marriott Rewards
    Reviews, complaints and customer experiences

    Very disappointing....

    Tatyana Albert30-01-2019
    2
    Would buy here again: YES

    Ordering

    2

    Service

    2

    Pricing

    2

    Delivery

    2

    I have been a Lifetime Platinum member for some time and overall had a very good experience until my last stay at the Residence Inn in Aurora, CO on Jan 19th. Afterwards, I spent a lot of time trying to solve my problem over the phone with both the hotel and Marriott Rewards Customer Service, therefore, I do not want to spend any more time describing it now and I will just give you my case number: 99384264. I only want to say that the last Marriott Rewards Customer Service representative named Mary was extremely unhelpful, unfriendly, and unwilling to help and she hang up on me.

    Tatyana Albert,
    Marriott Rewards No. 864269089


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