Nustay Reviews : Share your review & read experiences

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Nustay

80% Would buy here again

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Spotlight: What are our customers saying?

T
Tina S
Like many others, my travel was affected by Covid. It took over 3 months for them to accommodate my request, though I learned to be patient. To be human first of all. I requested them to change t...Read on
H
Harley
Used them for a vacation half a year ago and now have some time to leave a review. Have nothing to complain, everything was represented as described. Prices are slightly above average, though.Read on
M
Martin James
online booking hotel is just hectic, thanks to nustay , now i can do it without any hassle the have the finest and suitable booking system which chooses the best hotels for meRead on
A
Aaron Young
Online booking was a little buggy but was a good experience overall.Read on
S
Shwetha Srinivasan
Nustay is a scam. We had to cancel our trip because of the coronavirus. I called the hotel and said if we cancel, they would refund the full amount to Nustay, who would then refund us. Nustay refus...Read on

All reviews (5)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Helped me to move the date of booking

    Like many others, my travel was affected by Covid. It took over 3 months for them to accommodate my request, though I learned to be patient. To be human first of all.
    I requested them to change the dates of my booking and they confirmed everything to me a few days ago. Though now I can share my experience as I found it dishonest to judge them publicly throughout the time they were working to help me.

    It's doubtful they have any interest in denying assistance as I know what service they provided to me when the hotel itself showed no compassion.
    Grateful to them for their support, now I am not afraid to be their customer.

    Good afternoon


    Having sent an email to Nustay Hotels to reschedule the date of the purchased voucher, they send me an answer that the company went bankrupt.
    How can I be refunded once I have not used the voucher I had? Do I send the IBAN to make a refund of 54 euros?

    Name: Patrícia Carina Ferreira Ribeiro
    IBAN: PT50 0023 0000 4552 0518 9989 4

    I await reply.

    Best regards,

    Good afternoon


    Having sent an email to Nustay Hotels to reschedule the date of the purchased voucher, they send me an answer that the company went bankrupt.
    How can I be refunded once I have not used the voucher I had? Do I send the IBAN to make a refund of 54 euros?

    Name: Patrícia Carina Ferreira Ribeiro
    IBAN: PT50 0023 0000 4552 0518 9989 4

    I await reply.

    Best regards,

    Good afternoon


    Having sent an email to Nustay Hotels to reschedule the date of the purchased voucher, they send me an answer that the company went bankrupt.
    How can I be refunded once I have not used the voucher I had? Do I send the IBAN to make a refund of 54 euros?

    Name: Patrícia Carina Ferreira Ribeiro
    IBAN: PT50 0023 0000 4552 0518 9989 4

    I await reply.

    Best regards,

    Good afternoon


    Having sent an email to Nustay Hotels to reschedule the date of the purchased voucher, they send me an answer that the company went bankrupt.
    How can I be refunded once I have not used the voucher I had? Do I send the IBAN to make a refund of 54 euros?

    Name: Patrícia Carina Ferreira Ribeiro
    IBAN: PT50 0023 0000 4552 0518 9989 4

    I await reply.

    Best regards,

    Good afternoon


    Having sent an email to Nustay Hotels to reschedule the date of the purchased voucher, they send me an answer that the company went bankrupt.
    How can I be refunded once I have not used the voucher I had? Do I send the IBAN to make a refund of 54 euros?

    Name: Patrícia Carina Ferreira Ribeiro
    IBAN: PT50 0023 0000 4552 0518 9989 4

    I await reply.

    Best regards,

    Patrícia Ribeiro


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vacation in September

    Used them for a vacation half a year ago and now have some time to leave a review. Have nothing to complain, everything was represented as described. Prices are slightly above average, though.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    EASY AND SIMPLE

    online booking hotel is just hectic, thanks to nustay , now i can do it without any hassle
    the have the finest and suitable booking system which chooses the best hotels for me


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Room

    Online booking was a little buggy but was a good experience overall.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel Monteleone

    Nustay is a scam. We had to cancel our trip because of the coronavirus. I called the hotel and said if we cancel, they would refund the full amount to Nustay, who would then refund us. Nustay refuses to do so even after the hotel refunded them.


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