A trusted Name

I share here my mixed experience with The Vincent Hotel stay.Total number of visitors four.All adults no kids.Hospitality were so simple , accommodation fine ,foods tasty.Normally this statement is very common.
What was not common? I have visited many locations lodges ,cabins and rooms,luxury semi luxury and medium .But new was ,no dramatic hospitality as not easy to understand by their behavior.Very simple ,not so attentive but available on call.Prices what we paid for was so minimum ,surprising.
My concern is with those friends who declared this Pontins total useless .No this is not like that you stated in reviews here and there.