Princess Cruises Reviews

: 7
57% Would buy here again

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P
Paul Gleichner
My 35-day cruise was pretty great, all things considered. The balcony cabin I had was pretty roomy and even had a walk-in closet, which was a cool surprise. The cleaning service for the cabin was t...Read on
C
Colton
Excellent tour provider Fully equipped by all facilities any one can expect by an International Cruise company My previous experience was unforgettable One tour of five nights and second was of ele...Read on
K
karianne
We had such a great time with the Princess Plus package on our last cruise. Everything from the way they kept things running on time at the port to the amazing service we received was top of the li...Read on
R
Runte
I gotta say, I'm really surprised by all the bad reviews I've been seeing. My time on this cruise line has been absolutely incredible. The food was delicious, the drinks were top-notch, t...Read on
L
Langworth
Recently I took a cruise with Cruise Line and everything went pretty well, until I found out they still owed me some money. After a few weeks, they sent me a check to reimburse me, but I can't...Read on

Reviews (7)

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    35-day Cruise experience

    My 35-day cruise was pretty great, all things considered. The balcony cabin I had was pretty roomy and even had a walk-in closet, which was a cool surprise. The cleaning service for the cabin was top-notch, which was nice to come back to a neat room every day. The staff on the ship were super friendly and made sure we had everything we needed. I really liked that there were self-service laundry facilities on almost every deck. It was super handy to be able to do my laundry for a small fee and not have to pack as much. The ship itself was well-kept even though it was older. They used Australian Dollars onboard and gave us this Medallion that was our boarding pass, which I thought was a pretty smart idea. The drinks were good and not too expensive, but I thought the excursions were a bit pricey. The food on the cruise was amazing, and the waitstaff were awesome. Even though we had open seating, they managed to get us the same table every time, which was a nice personal touch. All in all, I'd definitely think about cruising with this company again in the future.


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    Great Cruise Experience

    Excellent tour provider Fully equipped by all facilities any one can expect by an International Cruise company My previous experience was unforgettable One tour of five nights and second was of eleven
    It's very interesting one of my close friend working with this company since very long time And whenever we meet she always invite me to have a look of Cruise from inside And I did just two years back First time in my life could experienced a five star class big cruise from inside
    And same year I booked ticket for Caribbean cruise and end in year for Europe Hospitality and provisions surprised me May be being first time traveller I was excited that much My suggestion is those people who likes trips must travel at least one time by Princess Cruise


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    Princess Plus package

    We had such a great time with the Princess Plus package on our last cruise. Everything from the way they kept things running on time at the port to the amazing service we received was top of the line. The food choices weren't anything too fancy, but they hit the spot for a mid-range cruise. The Princess Plus package, with all the perks and top-shelf drinks included, was definitely a good choice. We were also really impressed with the entertainment on board, from the big production shows to the comedy acts that kept us laughing the whole trip.


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    3 cruises, 2 more booked

    I gotta say, I'm really surprised by all the bad reviews I've been seeing. My time on this cruise line has been absolutely incredible. The food was delicious, the drinks were top-notch, the entertainment was great, the ship decor was beautiful, and the staff was so attentive. I can't wrap my head around why some folks have such a different experience.


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    Cruise experience disappointment

    Recently I took a cruise with Cruise Line and everything went pretty well, until I found out they still owed me some money. After a few weeks, they sent me a check to reimburse me, but I can't cash it anywhere in the Netherlands. I've tried reaching out to customer service through email a bunch of times, but haven't heard anything back. It's pretty surprising that they would ignore a loyal customer over a small amount like this. Needless to say, they won't be getting our business again.


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    Ruby Princess cruise

    My experience on the Ruby Princess cruise was pretty disappointing, honestly. The whole boarding situation was a mess - super chaotic and confusing. And don't even get me started on trying to find a bathroom, they were like hidden treasures! They had these fancy digital displays of the ship layout, but good luck trying to figure out where the heck you were going.

    The Panama Old City Excursion was a total disaster. We were stuck on a bus for what felt like forever, no bathroom breaks, and barely any time to actually explore. And let me tell you, the onboard entertainment was a snooze fest. The acts were short and kept on repeat all week long.

    The workout room? Ugh, don't even get me started. It was like a time machine back to the 80s with those ancient machines. Looked like they were ready for a garage sale.

    But hey, it wasn't all bad. The customer service on the ship was top-notch. Our room steward was a gem, always going above and beyond to make sure we were comfortable.


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    Prebooking for a cruise

    The process of prebooking for this cruise was honestly kind of a letdown. There were some serious language barriers that made it hard to understand the people we were talking to. A lot of them were talking loudly and kept interrupting each other, which made it tough to get our point across. It felt more like we were dealing with a call center than getting the personalized service we were hoping for. Although some of the representatives were nice and understanding, it just didn't make up for the lack of professionalism we experienced overall.

    The staff onboard the ship, on the other hand, were super polite and always willing to help out. Unfortunately, room service was hit or miss. Our orders were often wrong, and the utensils and linens weren't very clean. The dining experience felt kind of impersonal, like we were on a factory line rather than a fancy cruise.

    The luggage handling was a total disappointment, with the handlers not really seeming to care about our stuff. The excursions weren't much better, being disorganized and leading to long waits and even cancellations. All in all, this cruise didn't really live up to the dream vacation experience we were hoping for.


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