Travelocity Reviews
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A Great Experience for All Your Travel Needs
I have been a client of Travelocity for several years now and I have always had a great experience with the company. The website is easy to navigate and I am able to find the best deals on flights, hotels, and rental cars quickly. The customer service team is also very helpful and responsive when I have had any questions or issues.
One of the things I appreciate most about Travelocity is the variety of options they have available. I am able to compare prices and amenities across different airlines, hotels, and rental car companies, which makes it easy to find the perfect option for my needs and budget. I also love the flexibility they offer when it comes to booking and modifying reservations.
Overall, I am very satisfied with the services that Travelocity provides and I would highly recommend them to anyone looking to plan a trip.Hotel stay experience
During my recent stay at the hotel, we had some issues at check-in with our room. However, when we talked to a manager named John about our concerns, he really went out of his way to fix everything and make sure the rest of our stay was great. The Margaritaville Island Hotel totally exceeded my expectations and gave us an amazing experience. They have a little bit of everything - good food, entertainment, and lots of things to do for fun - making it the perfect place for a chill vacation. I would definitely recommend the Margaritaville Island Hotel to anyone who wants to relax and have a great time. It's a must-visit for families looking to make some awesome memories.
Round trip flight from Ho Chi Minh City, Vietnam to San Diego, California
It's a bummer that things changed for us and we can't go back to Vietnam because our permit expired. We gave them plenty of heads up and even had trip insurance, but we can't cancel our return trip. It's pretty frustrating that the company isn't more flexible or understanding, especially when unexpected stuff happens. They really should have more chill policies to handle last-minute changes in travel plans.
Travel packages
This website is such a scam! They make it seem like you're getting a great deal on their "travel packages," but then they sneak in all these extra fees that they conveniently forget to tell you about at the start. It's honestly much better to just go straight to the vendors because those supposed "travel packages" just end up hitting your wallet harder in the long run. Such a rip off!
False advertising email
I got an email from this company saying they had flights for under $200, but when I went to their website right after, there weren't any flights at that price. I was surprised to see the prices changed so quickly, within just 5 minutes of getting the email. This kind of misleading info isn't cool at all - as a customer, it's frustrating. I felt like Travelocity was just sending out spam emails to reel people in, and their pricing tactics were shady. I won't be using this company again.
Travel cancellation policy not honored
We had a flight canceled recently, which made us miss our first night at a hotel we booked through this travel company. Even though we told them about the cancellation and their policy said we would only have to pay for one night, they charged us for the whole stay. Dealing with both the hotel and the travel company to fix this was frustrating, especially since we got conflicting info and ended up being charged more than we were supposed to.
Flight booking experience
My experience with this company really bummed me out. The agents were not helpful at all and seemed pretty shady. So when I tried to get a credit for a flight that got cancelled during the whole Covid mess, it was a major headache. And on top of that, the ticket ended up costing me way more than if I had just booked directly with the airline. Honestly, I wouldn't suggest using this company to book any travel.
Double booked trip
Oh my goodness, I can't believe I ended up booking the same trip twice by accident! And let me tell you, Travelocity was absolutely no help at all. They didn't even stick to their own rules when it came to charges. What a complete disaster!
Flight ticket purchase
When you're looking to book flights, I suggest steering clear of those third-party companies. I made the mistake of using one for my last trip and let me tell you, it was nothing but a headache. Dealing with their rules and customer service was downright frustrating. When problems came up, all I got was excuses and they kept sending me to the airline instead of helping me out. Save yourself the trouble and book straight through the airline or use a trusted search engine like Google for all your travel stuff.
Expensive and frustrating booking experience
That was definitely the worst booking experience I've ever had! It was such a hassle trying to talk to an actual person, and the AI system was completely unhelpful. I felt like I was going around in circles with no way out. It's crazy that I had to give every tiny detail about my flight just to get some help. On top of all that, this service was way more expensive than other platforms I've used before. I'm so frustrated and will definitely not be using this service again.
Flight cancellation incident
I recently had a really bad experience with my travel booking that ended up costing me extra money. My flight got canceled because of bad weather, so I was stuck in Miami. I tried to change my car rental pick-up spot from MCO to MIA, or maybe even get a car for the drive from Miami to MCO, but the person I talked to ended up canceling my entire rental booking. They said I wouldn't get charged again, but that just caused me a lot of problems and I had to pay way more to book a new rental car for the week. On top of that, I still got billed for the first rental because it was within 6 hours of when I booked it. I don't travel much, so this whole situation really made me feel let down and annoyed.
Travel booking experience
The company needs to do a better job of clearly showing prices in US dollars, providing refunds for travel insurance when flights get cancelled, and keeping customers informed when airlines cancel flights. In my case, I had to constantly call for updates, rebook flights through the airline, and wait a whole week for a refund. If I had just booked directly with the airline, I could have easily used my credit without having to pay extra. Dealing with this third party was just way too stressful and inconvenient, so I definitely won't be using them again.
Car booking mishap
I had a really frustrating experience trying to book a car through a travel website recently. When I made the reservation, I was shocked to find out that there were no cars available. On top of that, I had a hard time trying to book another way to get to where I needed to go. Then, to make things even worse, I later found out that the airport was actually 500 miles away from my hotel, which was a mistake that could have cost me a lot if I didn't fix it within 24 hours. This is something I've never had happen with other travel websites before. Because of all this, I had to cancel both my hotel and flight reservations, which just caused me a lot of unnecessary stress and frustration.
