Jackson Hewitt

Reviews, complaints and customer experiences (5)

My preparer was Lenora Sawyer.

Ms Sawyer was very friendly and made me feel that she was very concerned about me. Last year my taxes were prepared incorrectly by family friends. My goal this year was to have my taxes prepared correctly. Ms. Sawyer made that happen for me.

I intend to send all my friends and family to see Ms. Sawyer for preparation of their taxes.

Thank you again Ms. Sawyer and Jackson Hewitt

I was very pleased with the way Mary Hobbs prepared my tax in a timely fashion.I was given ample time to give her my information and she was very polite and courteous. I was in and out of the office within an hours time since mine are not complicated and in spite of that everything went quickly and professionally. I would recommend her and give her a grade of ten points.

I have been with Jackson Hewitt since 2005, I enjoyed getting my taxes done here so much I decide to work for them. Great preparers and owners. The Mayfield store front 13621 is a very inviting atmosphere.

Bernice my tax preparer was very helpful, knowledgeable and had a kind personality. Thank you Berniece appreciated your service.

Jackson Hewitt did my taxes in 2019 and I had to file an amended return because they sent my information in based on a checkstub that unfortunately was not the last one of the year. When I went and picked up the amended return I mailed it without looking at it, my mistake. They had put the wrong paperwork in the envelope and I didn't realize it. So I had to mail my copy in and because it didn't have an original signature they mailed it back to me. I am still waiting on my amended return and when I called Jackson Hewitt they acted like I was the one that screwed up and was not helpful in the least. I will never use them again. Worst experience ever!!