DSTLD Reviews
Reviews (6)
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A Satisfied Customer's Review of DSTLD.com
I am a long-time customer of DSTLD.com and I have always been impressed with the quality of their clothing and customer service. From the moment I discovered their website, I was hooked by the sleek, minimalist design and the wide variety of high-end denim and leather goods on offer.
The ordering process is always smooth and easy, and my packages always arrive on time and in perfect condition. I appreciate that they offer free shipping and returns, which makes it easy to try on different items and find the perfect fit.
One of the things I love most about DSTLD.com is the attention to detail in their products. The denim is always top-notch, with just the right amount of stretch and a great fit. I also appreciate that they use sustainable materials and production processes, which is important to me as a consumer.
I have also had the pleasure of interacting with their customer service team on several occasions, and they have always been friendly, helpful, and responsive. They are always willing to answer any questions I have and go above and beyond to ensure that my shopping experience is a positive one.
Overall, I highly recommend DSTLD.com to anyone looking for high-quality, stylish clothing. They have a great selection of products and a customer-centric approach that sets them apart from other online retailers.Poor fit, returned for refund
I ordered some jeans not too long ago, but they didn't fit right. So, I sent them back for a refund. It's been more than two months now and still no sign of that refund. I've been trying to reach out to the company through email, but I haven't heard anything back. This whole situation is pretty frustrating and really doesn't make the company look good with their customer service.
Jeans purchase
I gotta tell you, dealing with this company was a huge letdown. I ordered a pair of jeans and had a ton of problems with their customer service. My emails went ignored for weeks, and when I finally got a response, it wasn't helpful at all. It seemed like they didn't care one bit about my concerns. The way they handled things was totally unprofessional. I wouldn't suggest buying anything from them.
Kid's clothing
I had a really bad experience with this company. I bought a piece of clothing for my son back in early December, hoping it would arrive by Christmas. But here we are in mid-February, and it hasn't shown up yet. I've been going back and forth with the company, but all they do is make excuses about warehouse problems and logistical issues. It's frustrating that they keep selling stuff they can't even deliver on. The only good thing was that I did end up getting a refund, but I had to wait forever for it.
Leather jacket purchase
I just bought a leather jacket from this company, thinking I'd get a good deal on a nice one. But honestly, it didn't live up to the hype. The leather seemed cheaper than I expected, more like a $200 jacket than a $600 one. Plus, the delivery took forever - like a whole month - even though I shelled out extra for express shipping. So disappointing.
Sweater purchase
I bought a sweater from this company thinking it would fit me perfectly, but boy was I wrong. The sizing was way off - I ordered an XS but it ended up fitting more like a medium. When I contacted customer service for a refund, they told me I'd have to pay for return shipping since it was my fault for buying the wrong size. I was super bummed with both the product and the service.
