Ibspot Reviews
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Security system
I was a little hesitant at first about giving my transaction info when I bought a security system from IBSPOT. But, after talking to their customer service team, they cleared everything up for me and I felt good about moving forward. They told me that the info was just for security reasons related to my purchase, which made me feel better. The product showed up in perfect shape, exactly like the website described. I had asked for special care since it was a gift for a friend, and I was so happy to hear that she loved it. IBSPOT really went above and beyond with their service. There was a small delay in shipping, but it wasn't a big deal, especially since I got a discount on my order. I'm really impressed with the amazing service from IBSPOT and I would definitely give them 5 stars for their top-notch customer service. Thanks a lot for paying attention to the details and for all your help. Even if some people have had bad experiences, I'll still choose IBSPOT for my future buys because of their caring and attentive customer service. Thanks again for all your hard work.
International order, excellent customer service
I just bought something from this online store, and I gotta say, I was really impressed by how good their stuff is and how well they treated me as a customer. Even though there was a little hiccup with my order coming from another country, the customer service folks were super helpful and made sure everything was going to be okay with my package. They were quick to respond and made me feel a lot better about the whole situation. When my order finally arrived, the quality of the product was even better than I expected and just like they had described on the website. I was really blown away and would definitely recommend this online store to anyone looking for top-notch products and amazing customer service.
Recent purchase experience
I just bought something from that company and had a little problem with the shipping. But, I gotta say, the customer service was top-notch! The person helping me kept me updated and dealt with my issues right away. They really made me feel like a valued customer, going out of their way to make sure I was happy. Even though there was a hiccup at first, the way they took care of everything really impressed me and I'll remember it for a long time.
Quick purchase, easy return
I just bought something from this store the other day, but it turns out I didn't need it after all, so I had to return it. Ordering it was a breeze, but I gotta say, I was really impressed with how the customer service team handled my return. They were super helpful and made the whole process easy and stress-free. It's not often you come across such great customer service, so it was really nice to have such a positive experience.
Broken bottle replacement
My recent purchase from Ibspot came in broken, which was a bummer. However, I have to give it to them - their customer service was really impressive. I emailed them a pic of the damaged product, and they quickly got back to me and sent a replacement. The next time, everything arrived in one piece, and I was super happy with the result. Thanks for an awesome experience and outstanding customer service.
Agent MARIA's assistance
I recently worked with Agent MARIA to help me with a problem on my order. She was amazing - really clear, thoughtful, professional, and totally got where I was coming from. If I ever need help again, I'm definitely asking for her.
knitting machine
Very shady, ordered an item. Asked for tracking info 3 different times and kept getting excuses. One time was told it'd be delivered in 2 weeks, next time it was coming from China so delivery would be delayed website never stated it was coming from overseas, last time was it would be delivered in 3-7 days. Asked for a refund and was given one without a fight. Very shady
Late delivery and great follow-up
Our order got held up, but Ella was really great about keeping us in the loop and making sure our missing items were quickly replaced. We were really impressed by how on top of things she was and we're so grateful for her help.
UV Nose Guards for glasses
I Googled to find this product and order from this website, rather than all the results that came up for ordering via AMAZON. I do not use AMAZON for any purchases, PERIOD. After placing my order, I got a single email confirmation and tracking number. For a week I clicked to track and it kept coming up no tracking results available at this time. I emailed the support team twice within the week and nothing. Finally I went to my post box and the product had arrived. It was sent via AMAZON, which is even more disappointing than not ever getting tracking information. If a site is going to utilize the big monster of AMAZON, you need to CLEARLY state such, so customers can decide if they want to support AMAZON, which 100% DO NOT.
Poor customer service, no tracking and you use AMAZON. No thank you, ever again, in the history of ever again.two cases of sardines
Never received the shipping informations and tracking number.
Never received the ordered merchandise.
Ibspot charged my credit card and demands payment.
Stay away from this business!Chow mein noodles
I ordered a 5# bag of noodles and was charged $56.60. When I received the noodles it was 2# bag with a price of $35.99. With many phone calls could not get a solution to my problem. Will not use this company again and I certainly wouldn't recommend it.
Tony Pakos pickles and peppers
web site showed 6 jars of pickles for $30.30 for a special. However, after accepting my order information and credit card info, they only shipped one jar for $30.30. After many
Emails, they would not correct. No way anybody would pay $30.30 for one jar of pickles.
In fact they said they couldn't even find my order.3 bottles Morton & Bassett bay leaves
Ordered in early January, complained about non-delivery the end of February and was told that it was it was being shipped to the UK from the US so it would take longer. As of the middle of March that shipment has not appeared but items I ordered from the US in the middle of February have long since. Hmmmmm. Seems a bit dodgy to me.
Update: I received one bottle on April 6th. I ordered 3 in January. Luckily I kept the credit card statement.
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knitting machine
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