MotardInn Reviews
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Dainese Carve Master 3 Jacket, pant, Chest armour, back armour, hip armour, and gloves
This was my first time ordering from MotardInn and sadly, it didn't go smoothly. I placed an order for several items totaling over £1,000 back in October, but I ran into a bunch of out-of-stock problems. First, the gloves were out of stock, then the pants, and finally the hip armor. Since I was hoping for a full outfit, I had to just cancel the whole thing, especially with Black Friday coming up. But I do have to say, I was impressed by how quick and nice the Customer Service team was in their responses, which was the opposite of what I had seen online. Now I'm just waiting to see how long it will take to get my money back, since this is my first time going through this process. I've been a loyal customer at diveinn and snowinn, buying stuff over 10 times, and I can vouch for the authenticity of all their products. Even though the waiting can be annoying, the prices are unbeatable and there are no hidden fees or taxes, so it's worth it in the end.
Purchased motorcycle gear
I've purchased a bunch of different things from this store and, overall, it's been alright. The prices are pretty fair and the stuff seems to be pretty decent quality. But, I did have a problem with a pair of boots that seemed to be not so great, though I haven't tried to send them back yet. I think it's more on the manufacturer than it is on the store itself. It's always a good idea to make sure something fits right before you buy it, to avoid having to send things back. The shipping can take a while, like most online stores, so I wouldn't recommend getting anything you need in a hurry.
Motardinn Givi motorcycle windshield
I ordered the Givi AF260, adjustable airflow windshield. Givi products are excellent. I received only the base component and not the adjustable upper portion. I’ve spent a week trying to get the part missing shipped to me. I was offered a partial credit of $100.00 ( delivered cost is $225.98) and the option of keeping the partial order. Useless. I’ve waited days for a breakdown of the costs of returning the part. After numerous attempts to reach out to Motardinn for help I expect choosing to order from them was an expensive mistake. I’ve tried to get this resolved since February 19.
Whatever the apologetic response is don’t believe it. They sell excellent products but can’t deliver what any reasonable person would expect in product delivery or customer service.Helmet purchase
I was kinda unsure about buying it at first cause of some bad reviews, but I thought, why not give it a shot? I was actually pretty happy to get updates on my order through Facebook messenger. It felt good knowing my package was coming. When it finally arrived, I was glad to see it came all the way from Spain and was in good shape. All in all, it turned out to be a good purchase.
UK buyer happy with experience
As a buyer from the UK, I was a bit skeptical at first because of some negative reviews. But I gotta say, my experience turned out pretty great. Got my package just 10 days after ordering, no extra fees to pay. And to top it off, I saved a big ol' £100 compared to buying in the UK. Can't complain about that!
Order surprise fees
Yeah, so I bought some stuff online, you know? And when my package arrived, I had to fork over extra cash for customs and local shipping fees to get it here in Saudi Arabia. Not cool, right? Plus, the packaging was all messed up, but thankfully everything I ordered was still in there. The products themselves are really good though! The customer service was awesome, they answered all my questions super quick. But the surprise extra costs? Not cool at all.
Alpinestars Nucleon KR-H Hip protector set
I bought a set of Alpinestars Nucleon KR-H Hip protectors from this company recently. When I got the package, I saw that some parts were missing, which was a letdown. But I reached out to their customer service with some photos for proof. A few days later, they gave me a full refund, which I was really thankful for. In the end, I'm happy with how the company handled the situation and I'd trust them again. Along with the hip protectors, I also ordered two Spidi jackets and a helmet liner, all of which came in good shape and were what I expected.
Great shop, perfect experience
This store is amazing, I don't get why some folks are leaving negative reviews. Everything was just perfect for me! They responded quickly to my delivery question and it only arrived a day later than expected, but that was fine by me. I'll definitely be shopping here again!
Jacket for son in Thailand
I really suggest checking out this company. We bought a jacket for our son who's out in Thailand and we needed it fast so we could bring it with us from England. They went above and beyond to make sure it got here in time, keeping us updated throughout the process. They even messaged us outside of normal hours. Luckily, the jacket showed up a few days early and our son loved it.
motorcycle gears
it took 2 months for the shippment to arrive.
Immediatly opened and realized that some items are missing and other were destroyed by water.
I sent immidately email, It took motardinn 1 week to reply that "photos have reached us after the deadline for complaints".
later, friends told me the MOTARDINN are ALLWAYS LATE IN DELIVERIES.RST Jacket & pair of goggles.
Terrible service and looks like I'm out of pocket $578. A company operating out of Spain. I ordered a jacket and set of goggles through them on 30 October 2020, tracking stopped on 10 November and as of 23 December I haven't received anything. Many emails later I'm told they won't investigate the loss for another 60 business days. So contact us again in March 2021!
i did not like service. I did not get my order
After place order a month there was order label "In transit to our dispatch centre". I did write customer support couple of times and for a now product become "out of order" and support gave me advice to cancel my order :-/
Review with most votes
i did not like service. I did
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