Rachel Silk Reviews
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Silk pajamas and bedding set
I recently got myself a set of silk pajamas and a silk bedding set from this company. The quality of these products is top-notch, you can totally tell they use some really nice silk material. The pajamas are super soft and comfy, while the bedding set really brings a fancy vibe to my bedroom. I'm pretty impressed with how well these products are designed and made. Ordering was easy, and I got my stuff right on time. But I did notice that the prices are a bit higher compared to some other silk brands I've shopped with before. It would be nice to see some more competitive pricing options in the future. The customer support team was friendly and quick to respond to my questions which was great. All in all, I'm happy with my purchase and would definitely think about buying from this company again in the future.
Recent silk pajama purchase
I just bought a new pair of silk pajamas from this company and let me tell you, I am really impressed with how good they are. The silk feels so nice on my skin, it's luxurious. The stitching is perfect and the design of the pajamas is really nice and classy. I never had silk pajamas before, but now that I do, I can't imagine wearing anything else to sleep in. It feels like I'm pampering myself every night when I wear them. I totally suggest this company to anyone who wants top-notch silk stuff.
Silk pajama set
I am absolutely loving the silk pajama set that I bought recently. It is incredibly soft and comfortable, I feel like royalty when I put it on before bed. The material is top-notch, feels so luxurious against my skin. And the lace detailing in the design is adorable, makes me feel all fancy even when I'm just hanging out at home. The best part is that it's surprisingly affordable compared to other silk brands out there. I am thrilled with my purchase and definitely plan on shopping here again!
Silk robe and pajama set
I just got this really nice silk robe and pajama set from this company, and let me tell you, I am super impressed with how great they are. The silk is so soft and feels really high-end, and the way they're made is just top-notch. The robe fits me perfectly and the pajamas are just so comfy to sleep in. You can really tell the difference in quality compared to other silk stuff I've bought before. I'll definitely be coming back to buy more silk clothes from them in the future.
Silk lingerie and sleepwear
So, I came across this brand while shopping for some silk lingerie and sleepwear, and let me tell you, it did not disappoint. The silk is amazing quality - really soft and luxurious, just the way I like it. They have a great selection of products in lots of different styles and colors to choose from. The fit was spot on, and I felt like royalty in their pieces. Definitely worth every penny!
Silk pajamas
I recently bought these adorable silk pajamas from a store and I am absolutely loving them! They are incredibly comfortable, the fabric is so soft and feels really smooth on my skin. Wearing them at bedtime makes me feel so fancy. The color and design are just beautiful! The best part is that they fit me perfectly, which can be hard to find sometimes. Overall, I'm super thrilled with my purchase and I highly recommend checking out this store for some amazing silk items!
Silk lingerie and sleepwear
I just bought some silk lingerie and sleepwear from this company and I have to say, I am really impressed with how nice the stuff is. The silk feels so fancy and soft on my skin. The stitching is perfect and everything fits just right. I've never felt so comfy and classy in lingerie. The sleepwear is just as great, making me feel like royalty every time I go to bed.
Silk pajama set
Honestly, I thought the silk pajama set would be a lot better than it actually was. The fabric felt really cheap, the stitching looked sloppy, and it didn't even fit right. It definitely wasn't worth the price I paid for it.
Silk Face Masks
Avoid for your mental health, super sketchy website that operates from China and has questionable business practices. Shipping took forever, no tracking information was provided, and after my concerns about ordering from abroad, Michelle from customer service refused a cancellation or refund (unless I paid for the international return shipping fees out of pocket). If you try leaving a negative product review on the website, you're out of luck. I realized they prevented any 1- or 2- star, maybe even 3- star reviews from even appearing on the website (your review won't appear publicly for even a minute), which shows a complete lack of transparency. That said, my 1-star rating did appear for about 24 hours and was promptly removed the next day. All of the positive reviews with "verified buyers" on the site are either bought or written by themselves. They claim to have several brick and mortar stores (untrue) and their photos of their showroom are likely pulled from Google Images.
5 mask set
Not going to lie, after I ordered these I thought I got scammed based on the way the company sends no tracking information, doesn’t have a phone number, and doesn’t respond to emails. The tracking information I obtained from an automated response after filling out an inquiry form on the website didn’t update for over a week. Ironically, right after I began a dispute with PayPal, my order showed up at my door. The return address was for a “Tom” in California... weird.
THAT BEING SAID the masks are beautiful and exactly ask pictured on the site! They are so soft and the perfect size. I have no doubt they are real silk.
TLDR: customer service is awful, but product itself is outstanding. This website won’t let me put a 1 star for service for some reason.Avoid for your mental health, super sketchy website that operates from China and has questionable business practices. Shipping took forever, no tracking information was provided, and after my concerns about ordering from abroad, Michelle from customer service refused a cancellation or refund (unless I paid for the international return shipping fees out of pocket). If you try leaving a negative product review on the website, you're out of luck. I realized they prevented any 1- or 2- star, maybe even 3- star reviews from even appearing on the website (your review won't appear publicly for even a minute), which shows a complete lack of transparency. That said, my 1-star rating did appear for about 24 hours and was promptly removed the next day. All of the positive reviews with "verified buyers" on the site are either bought or written by themselves. They claim to have several brick and mortar stores (untrue) and their photos of their showroom are likely pulled from Google Images.
Supposedly silk masks but made of nylon... awful
Don't expect a response from this company. I cancelled same day and masks were shipped. NO way these are silk. Looks just like nylon and stinks of the worst kind of chemicals in existence. As if I'll wear that on my face. As well, wayyyy too small. Hate these. Huge giant waste of money
Two silk sleep bonnets
I am still waiting to make up my mind to say what I think of this company...because they have not answered a recent email that I sent asking them how to make a return...But I am a little nervous because they say there is a 30 day return policy from the date one makes the purchase....but that does not give me, the customer, any time at all because it took almost all that time (30 days) for me to receive the items in question, And although I have tried to be in touch with them I have not received a response as promptly as one would expect.
Silk bonnet
Customer service is the worst. I was told my order would be shipped two data ago, still nothing. Sent an email today to see what’s going on and it’s just ignored. I do not recommend using this company cause they do not care about costumers
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Silk bonnet
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