All reviews of Steve Kester
Review about: Caskers
2 bottles of Crown Royal Salted Carmel
Ordering and paying was easy! Delivery-forget it! Label created over a week ago, but product never shipped! Save your money and aggravation! I’ll never use Caskers again!
Total dishonest scammers. Stay away!!
Review about: Caskers
Rum and mixers
Uggh, they suck. There is a reason they don't have a phone number that you can call. They send me a shipping notice a week ago. I checked with UPS today and they say it hasn't shipped, only a label has been created. I'm going on a three-week vacation, so I want to change the address. Caskers Customer No Service says, sorry, we can't once it ships. But it hasn't shipped. So I try to get a phone number to explain. Nope, go away. Poor and late is no way to run a business.
Review about: Caskers
Partida Roble Fino
Saved the day when I was looking for an exclusively luxury tequila, Partida Roble Fino!
Uggh, they suck. There is a reason they do not have a phone number that you can call. They send a shipping notice a week ago. Today UPS says only the label has been created. I'm going on vacation so I want the addressed changed because I won't be here and alcohol needs signatures. But Caskers won't change the address because they say it's shipped. But it hasn't. This shipment is going to be lost in neverland, and you can't talk to anyone to get an answer.
Ordered 6 bottles of small batch craft vodka on July 9. Took delivery on July 15. No fuss, no muss, no problems whatsoever.
Your a rare lucky guy. I ordered two special bottles of bourbon as gifts. One shipped to wrong address, the other never delivered. This company is terrible! You got lucky.
Same bad experience.