Pool Splash Reviews

: 12
58% Would buy here again

Most relevant positive review

  2024-04-26
pool cleaning kit
I'm really loving my new pool cleaning kit from Pool Splash! It's super easy to use and...Read on
Stroman

Most relevant negative review

  2023-07-11
pool liner
Do not buy from this company. terrible service. I ordered a wrong pool liner. I should have read ...Read on
barrey gordon

Review with most votes

  2023-04-12
Liner
We received our liner and the box is minimally damaged. I took a picture and emailed to let them ...Read on
Tracy Savage

Reviews (12)

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    Pool cleaning supplies

    Oh my goodness, I found this awesome pool cleaning kit from Pool Splash and let me tell you, it's seriously the best! The products I purchased have made cleaning our pool a breeze, it's so much quicker now. The pool cover fits perfectly and the cleaning chemicals are like magic, they work so well. On top of that, the delivery was super fast and the customer service was really friendly when I reached out with questions. They even included a sweet little note with my package. Overall, I'm thrilled with my purchase and will for sure be ordering from them again for all my pool supply needs.


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    Pool accessories purchase

    I just bought some pool accessories from this company and I gotta say, I was pretty happy with what I got. The pool covers and liners matched the descriptions on the website and fit my pool just right. Ordering was easy and I got a confirmation email right away. The only thing is, the prices were a bit higher than what I've seen elsewhere. But, my order showed up when they said it would, so that was good. I'd say go for it and check out Pool Splash for your pool needs, just make sure to shop around for the best deal.


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    Recent pool cover purchase

    I just bought a pool cover from Pool Splash, and I have to say I was really impressed with how good it is. It fits perfectly and does exactly what I need to keep my pool safe during the off-season. The customer service team was super helpful too, especially because I needed a special size cover for my weirdly shaped pool. I had a great experience with Pool Splash overall, and I'll definitely be coming back for any other pool stuff I might need in the future.


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    Pool cover purchase

    Oh my goodness, I am blown away by the pool cover I got from Pool Splash. It fits like a glove and feels really strong, totally worth the price. The customer service was amazing, they were so helpful in picking out the perfect cover for my pool. The prices were fair for what you get. It got to my house super fast, I had it in just a couple of days. Overall, I'm really happy with my whole experience at Pool Splash and for sure will be coming back.


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    pool cleaning kit

    I'm really loving my new pool cleaning kit from Pool Splash! It's super easy to use and my pool looks so clear now. The kit had everything I needed - a skimmer, brush, vacuum head, and more - to keep my pool in great condition. The customer service was also really helpful when I had questions about how to use the kit. I definitely recommend Pool Splash for anyone looking for pool supplies!


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    Pool cover and pool treatment supplies

    I just wanna say, the process of ordering was super easy and flawless. No issues at all. But the service, on the other hand, was not that great. It felt like they were reluctantly taking my money and didn't really care about what I needed. And when it comes to the prices, you can definitely find better deals elsewhere. And let's not even talk about the delivery. Supposed to be 2-8 days, but it felt like forever. Overall, not impressed with the whole experience.


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    Pool cover and pool treatment supplies

    I just bought a pool cover and some pool treatment stuff from this company. It was easy to order, and their website was easy to use. The prices were good and there were a lot of choices. But, I did have to wait a bit longer for my stuff to arrive. The customer service team was helpful and fixed the issue quickly though. In the end, I was happy with my purchase and would think about buying from them again later on.


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    Pool cover and pool treatment supplies

    I recently picked up a pool cover and some treatment supplies for my pool from Pool Splash. The pool cover fit like a glove and the treatment stuff was a breeze to use. The customer service was great, they even helped me pick out the right products. The prices were reasonable and my order arrived right on schedule. All in all, I'm really pleased with my experience at Pool Splash!


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    pool liner

    Do not buy from this company. terrible service. I ordered a wrong pool liner. I should have read they're return policy. 30% restock charge and you have to pay shipping. I never opened the box as my installer told me it was the wrong liner. So I went to ups to ship back in the original box unopened. A week later I emailed to see Where my credit was and was told the box was opened and the liner was unsaleable and would not get a credit and I had to call ups. I requested them to send me photos of damaged box and liner and they would not. There is no one to talk to there as everything is through e mail.


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    Skimmer

    I ordered a skimmer that was the wrong size. Since I opened the box, they will not accept the return. It's ridiculous! Don't buy from this company!


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    Aggravated

    I purchased a liner from this company when I received my liner, and we were installing it we seen a hole in the liner. I have contacted Pool Splash they will NOT refund or give me a new liner. The whole was not by us damaging the liner. I know for a fact it wasn't and I have told them this too. On the other side where the liner was folded you can see the indention of the hole, so it was in there when they folded and boxed it up. I recommend you do NOT purchase anything from this company. I will continue to post this message every single day until I receive my money back or a new liner.


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    Liner

    We received our liner and the box is minimally damaged. I took a picture and emailed to let them know but we won't be opening the box for a few more weeks. It's still in the 50s here. I was told that box damage is normal and I need to open it to tell them the damage. I explained that we won't have storeage after it's opened but they wouldn't work with me. Very disappointed in their customer service...or lack of.


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