Pool Splash13 reviews

50% Would buy here again

This rating is based on 13 genuine user reviews submitted directly via ErvaringenScout since 2023.


Featured Reviews

Most relevant positive review

  2024-04-26
pool cleaning kit

I'm really loving my new pool cleaning kit from Pool Splash! It's super easy to use and my pool looks so clear now. The kit had everything I needed - a skimmer, brush,... Read onBy: Stroman

Most relevant negative review

  2025-09-01
Pool Liner

I ordered a pool liner back in June, 2025. I was told it would be delivered in 2 to 4 weeks. I still haven't received the liner and everytime I try to call or email, there ... Read onBy: Mike Zubalik

Review with most votes

  2023-04-12
Liner

We received our liner and the box is minimally damaged. I took a picture and emailed to let them know but we won't be opening the box for a few more weeks. It's still in the 50s... Read onBy: Tracy Savage



Reviews (13)

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  • Ordering

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    Would buy here again
    Overall

    Pool Liner

    I ordered a pool liner back in June, 2025. I was told it would be delivered in 2 to 4 weeks. I still haven't received the liner and everytime I try to call or email, there is no response. I don't know if I will ever see this pool liner. I think they take orders and your money and laugh at you. This sure looks like a scam to me. I'll never do busines with them again.

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    Morning

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  • Ordering

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    Would buy here again
    Overall

    pool cleaning kit

    I'm really loving my new pool cleaning kit from Pool Splash! It's super easy to use and my pool looks so clear now. The kit had everything I needed - a skimmer, brush, vacuum head, and more - to keep my pool in great condition. The customer service was also really helpful when I had questions about how to use the kit. I definitely recommend Pool Splash for anyone looking for pool supplies!


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    Would buy here again
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    Pool accessories purchase

    I just bought some pool accessories from this company and I gotta say, I was pretty happy with what I got. The pool covers and liners matched the descriptions on the website and fit my pool just right. Ordering was easy and I got a confirmation email right away. The only thing is, the prices were a bit higher than what I've seen elsewhere. But, my order showed up when they said it would, so that was good. I'd say go for it and check out Pool Splash for your pool needs, just make sure to shop around for the best deal.


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    Would buy here again
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    Pool cover and pool treatment supplies

    I just wanna say, the process of ordering was super easy and flawless. No issues at all. But the service, on the other hand, was not that great. It felt like they were reluctantly taking my money and didn't really care about what I needed. And when it comes to the prices, you can definitely find better deals elsewhere. And let's not even talk about the delivery. Supposed to be 2-8 days, but it felt like forever. Overall, not impressed with the whole experience.


  • Ordering

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    Would buy here again
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    Pool cleaning supplies

    Oh my goodness, I found this awesome pool cleaning kit from Pool Splash and let me tell you, it's seriously the best! The products I purchased have made cleaning our pool a breeze, it's so much quicker now. The pool cover fits perfectly and the cleaning chemicals are like magic, they work so well. On top of that, the delivery was super fast and the customer service was really friendly when I reached out with questions. They even included a sweet little note with my package. Overall, I'm thrilled with my purchase and will for sure be ordering from them again for all my pool supply needs.


  • Ordering

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    Would buy here again
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    Pool cover and pool treatment supplies

    I recently picked up a pool cover and some treatment supplies for my pool from Pool Splash. The pool cover fit like a glove and the treatment stuff was a breeze to use. The customer service was great, they even helped me pick out the right products. The prices were reasonable and my order arrived right on schedule. All in all, I'm really pleased with my experience at Pool Splash!


  • Ordering

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    Would buy here again
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    Pool cover purchase

    Oh my goodness, I am blown away by the pool cover I got from Pool Splash. It fits like a glove and feels really strong, totally worth the price. The customer service was amazing, they were so helpful in picking out the perfect cover for my pool. The prices were fair for what you get. It got to my house super fast, I had it in just a couple of days. Overall, I'm really happy with my whole experience at Pool Splash and for sure will be coming back.


  • Ordering

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    Would buy here again
    Overall

    Pool cover and pool treatment supplies

    I just bought a pool cover and some pool treatment stuff from this company. It was easy to order, and their website was easy to use. The prices were good and there were a lot of choices. But, I did have to wait a bit longer for my stuff to arrive. The customer service team was helpful and fixed the issue quickly though. In the end, I was happy with my purchase and would think about buying from them again later on.


  • Ordering

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    Would buy here again
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    Recent pool cover purchase

    I just bought a pool cover from Pool Splash, and I have to say I was really impressed with how good it is. It fits perfectly and does exactly what I need to keep my pool safe during the off-season. The customer service team was super helpful too, especially because I needed a special size cover for my weirdly shaped pool. I had a great experience with Pool Splash overall, and I'll definitely be coming back for any other pool stuff I might need in the future.


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    pool liner

    Do not buy from this company. terrible service. I ordered a wrong pool liner. I should have read they're return policy. 30% restock charge and you have to pay shipping. I never opened the box as my installer told me it was the wrong liner. So I went to ups to ship back in the original box unopened. A week later I emailed to see Where my credit was and was told the box was opened and the liner was unsaleable and would not get a credit and I had to call ups. I requested them to send me photos of damaged box and liner and they would not. There is no one to talk to there as everything is through e mail.


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    Would buy here again
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    Skimmer

    I ordered a skimmer that was the wrong size. Since I opened the box, they will not accept the return. It's ridiculous! Don't buy from this company!


  • Ordering

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    Aggravated

    I purchased a liner from this company when I received my liner, and we were installing it we seen a hole in the liner. I have contacted Pool Splash they will NOT refund or give me a new liner. The whole was not by us damaging the liner. I know for a fact it wasn't and I have told them this too. On the other side where the liner was folded you can see the indention of the hole, so it was in there when they folded and boxed it up. I recommend you do NOT purchase anything from this company. I will continue to post this message every single day until I receive my money back or a new liner.


  • Ordering

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    Would buy here again
    Overall

    Liner

    We received our liner and the box is minimally damaged. I took a picture and emailed to let them know but we won't be opening the box for a few more weeks. It's still in the 50s here. I was told that box damage is normal and I need to open it to tell them the damage. I explained that we won't have storeage after it's opened but they wouldn't work with me. Very disappointed in their customer service...or lack of.




About Pool Splash

The fun associated with swimming pools can be unlimited, especially during summertime. Activities such as water jousting, tipsy waiver, pick-up glow sticks, water polo, and the likes are best enjoyed in a large company. During this period when the heat sets in, you could choose to cool down by arranging a pool party for your friends and family.  Perhaps, you could simply spend your "me time" alone in your pool at home.

Whatever the case, you need a good and well-maintained pool to achieve your leisure desires. Your attention to every detail regarding your pool should be similar to that of the other residential utilities that you consider a priority. Pool Splash avows that they have in stock all the supplies you need for your pool. But how true is this claim? We have not had a direct experience with them before, and as such suggest you visit the customer review section of Pool Splash on US-Reviews to know if they can get you covered.

About Pool Splash
Pool Splash is a company that deals with the sales of pool accessories.  Located in Niagara Falls, New York, Pool Splash asserts being its customers' online source of all "their pool supply needs". The company also boasts of providing decades of knowledge in pool management and supply of related utilities.

Pool Splash is open for business to customers only on weekdays between the hour 9.00 am and 4.00 pm except for Friday. The company closes on Friday at 3.00 pm.

Channels to contact Pool Splash
Those in need of having their queries about the products and services of Pool Splash answered can do so through email support@poolsplash.com. They can also be phoned on 1-800-909-7294 or faxed via 1-888-494-0982.

Products and services of Pool Splash
Pool Splash offers a wide variety of pool covers, pool Liners, and pool kits. They also make available the possibility for custom-made pool covers as well as safety covers, depending on customers' preferences. These covers function as protection for the pool against any kind of weather.  

Beyond these accessories, the company claims to make available different pool treatment supplies such as chlorine, clarifier, algaecide, and bromine, while also offering equipment including pumps and filters. On the list of filters available on Pool Splash are aboveground Sand, cartridge, and D.E filter systems. They maintain that In-ground filter systems are also available. 

Additionally, Pool Splash declares offering some support for their customers. For instance, there is a measuring form on the company’s website, with which customers to download, fill and use to get their right sizes.

Delivery and return of Pool Splash
Pool Splash delivers 2-8 days under normal circumstances but 7-10 days for freight deliveries. They honor a 30-day return period on all purchases. However, the goods must be unopened and unused before they can be accepted.

Complaints, compliments, and tips for Pool Splash
What is your impression of the Pool Splash’s covers or equipment if you have bought any in the past? Is it positive or negative? We would appreciate candid feedback regarding your experience buying the product and using it, if possible. And if there is any suggestion you have for them, your honest thoughts will be appreciated.  Thanks for your time.


Bonus!

🌟 How did Pool Splash shine for you?






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    Contact Information

    🌐 www.poolsplash.com



    Categories Pool Splash

    Services | House & Garden


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    Last update: September 2025