ReserveBar Reviews
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Bourbon purchase
I just bought a bottle of bourbon from ReserveBar and I have to say, I was really impressed with how everything went down. I was a bit worried at first because I live in Minnesota and the bottle was coming all the way from Florida. I was concerned it might break during shipping. But, I got an email with tracking info and was able to keep an eye on it the whole way. When it arrived, it was in perfect condition, packed up really well to keep it safe. The bourbon itself was amazing, way better than I was expecting. Overall, it was a super satisfying purchase. Big shoutout to ReserveBar for taking such good care of my order.
Seamless transaction
I had a really great experience with ReserveBar recently. The ordering process was really easy, all thanks to Caitlin, the customer service rep who helped me out. Caitlin really went the extra mile to make sure everything with my order was perfect. Her professionalism and dedication to helping customers is seriously amazing. I was so impressed with how much she knew and how far she was willing to go to help me out. I can't thank her enough for doing such a fantastic job.
First-time order
I was kinda nervous about ordering from ReserveBar at first 'cause I saw some bad reviews about slow deliveries and bad customer service. But, I took a chance and I'm happy I did. Everything went real smooth, and I got my order just two days after placing it. I liked how they kept me in the loop with emails about my shipment and tracking info. Overall, it was a good experience, and I'd think about ordering from them again down the road.
Difficult-to-find bourbon purchase
Meagan G. was seriously amazing! I was looking for this hard-to-find bourbon but didn't want to shell out crazy amounts on the resale market. She really went out of her way to find me a good backup option that I could actually have shipped to me. Her commitment and helpfulness totally won me over as a customer. I really can't thank her enough for making my buying experience easy and hassle-free.
Expensive liquor purchase
I made a really expensive liquor purchase at this place not too long ago, and man, it was a total disaster. The customer service was terrible, and I had to handle all the shipping company problems by myself. And to top it off, when I tried to get a refund, turns out ReserveBar didn't even bother reaching out to the store. The store even told me not to trust ReserveBar because they lie about what they sell and don't update their website photos. Seriously, stay away from this place at all costs!
Unsatisfactory experience
I chose to order from this site because of all the great reviews, but it turned out to be a mess. I asked for the top-tier bottle, but got one that was cheaper instead. When I reached out to customer service to fix things, they were no help at all and even tried to shift the blame to the shipping company. It's just not cool to be so dishonest and refuse to take responsibility. I won't be shopping here again, that's for sure.
Whiskey purchase
My experience with ReserveBar was amazing! The customer service team was so helpful and easy to talk to, which made ordering a breeze. They shipped my order super fast and it arrived in perfect condition thanks to the careful packaging. You can tell they really care about their products. I would definitely recommend ReserveBar to anyone wanting an easy shopping experience with top-notch products.
Champagne and Irish whiskey for Xmas gifts
I ordered some Christmas gifts for my boss from this shop, and it was so great. I got them champagne and Irish whiskey, and everything arrived on time without any problems. The prices were fair, and they followed through on their promises. This was my second time ordering from them, and both times were really awesome. If you're looking for some gifts, you should definitely give them a try!
Special order bottle
I had a really awesome experience with ReserveBar. Megan actually reached out to let me know that the bottle I was looking for was back in stock, even though it had sold out before. She made it super easy and special to place my order, and I was so grateful for her outstanding service. I'll definitely keep an eye out for more products from them in the future.
First-time online purchase
I don't drink much, but I gotta say, my first time ordering alcohol online was a total win. Being able to just kick back at home, browse, and pick out some top-notch stuff was a game-changer for me. The discreet and pro packaging they used made sure my order got to me safe and sound - major bonus points there.
Liquor order
I had a terrible experience with this website. I ordered a bottle of liquor that was supposed to ship in 1-2 days, but two weeks passed and it still hadn't shipped. When I tried to cancel, they said it was already re-submitted and would ship soon, for an extra $20! I tried calling customer service and the store with no luck. Really disappointed.
Liquor Bottle
I just ordered some liquor online and it was a total mess. The delivery guy said he couldn't find my place, even though it's never been a problem in the past. When the bottle finally got to the store, they wouldn't hand it over, even though I had all the right details. Plus, talking to them was tough because of language issues. I tried to get a refund from customer service, but they didn't get back to me for a whole week.
Slow delivery compared to competitors
I just ordered something from this company and man, the delivery was super slow compared to their competition. I ordered from both this company and a competitor, and let me tell you, the other guys were lightning fast. Like, I got my stuff from them in just 4 days. Meanwhile, my order from this company? Still not here after what feels like forever. It's so annoying to have to wait this long, especially when I was hoping for a quick delivery.
Rare and allocated liquors
I've been a customer of ReserveBar and I gotta say, I was pretty ticked off with the bogus info they have on their website about hard-to-find liquors. I was searching on Google for some special bottles and ReserveBar was showing up with lower prices. But when I clicked through to their site, turns out the products were either out of stock or more expensive. It's frustrating to see such a big difference between what shows up in search results and what's actually available or how much things cost on their website.
Lost package
They're saying that the package was supposed to be delivered, but I never received it! They told me to ask my neighbors and wait for a month, and I've still got nothing. I requested a refund, but they won't do it until they hear from the delivery folks. It's frustrating and irresponsible!
Bottle purchase gone wrong
I bought a bottle from this company but never got it. Their customer service sucked and they didn't even give me my money back when I asked. FedEx couldn't even do anything to help. It's a total scam, don't waste your time or money on them.
Whisky
I actually really liked the whisky I got, but man, they bombarded me with so many promotional emails after I signed up. It felt kinda invasive, you know? And then when I tried to use that discount they offered, turns out I had to spend way more than I thought. It was a real hassle navigating their website to figure that out. This whole thing just left me feeling annoyed and definitely not planning on buying from them again.
super hard to order
Ordering can be a bit challenging, you know? I felt like the customer service could use some improvement. It seemed like I had to handle everything on my own. Not cool, man!
My purchase - Fancy Whiskey
Man, I ordered this fancy whiskey and they only sent me part of it! Like, seriously, where's the rest of my order at? I still haven't received the one from last time, and now they're saying it's out of stock. But guess what? I checked their website, and it's available for a higher price! What a rip-off!
Review with most votes
Spirits
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