ReserveBar Reviews

: 4
0% Would buy here again

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R
Richard Braudis
Product is ok, BUT!!! Their price $70.00, plus shipping. Minus $5.00 coupon was a total of $82.73. Saw the SAME item at a local grocery of $36.99 retail, normal price! So I paid almost $46.00 ...Read on
A
ada
Horrible customer service , you cant talk with a person, purchased in November, credit card charged in January and 7of February order is still not received. Very high prices and the $49 yearly subs...Read on
M
Melanie Spain
I ordered over $100 worth of bourbon that I never received. I have sent several emails and never once gotten even a response. The process of ordering was super easy so I had recommended the company...Read on
K
Keith
ReserveBar's average customer rating of 1 on a scale of 5 is well deserved. Even one star sounds too high. It would be zero if the rating scale allowed. We are being very cautious during the pandem...Read on

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    Woodford Reserve Whiskey

    Product is ok, BUT!!! Their price $70.00, plus shipping. Minus $5.00 coupon was a total of $82.73. Saw the SAME item at a local grocery of $36.99 retail, normal price!
    So I paid almost $46.00 too much for $37.00 Wiskey! Live and learn!!


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    Sassenach Whiskey

    Horrible customer service , you cant talk with a person, purchased in November, credit card charged in January and 7of February order is still not received. Very high prices and the $49 yearly subscription advertise 2 hours delivery that I found out is not existent in my area. The worst false advertisement and company so far for me. DO NOT PURCHASE FROM THEM!


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    Brother’s Bond Bourbon

    I ordered over $100 worth of bourbon that I never received. I have sent several emails and never once gotten even a response. The process of ordering was super easy so I had recommended the company to friends but quickly corrected that mistake after I realized that I couldn’t get so much as an email much less have to attempt to correct this issue.


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    Spirits

    ReserveBar's average customer rating of 1 on a scale of 5 is well deserved. Even one star sounds too high. It would be zero if the rating scale allowed. We are being very cautious during the pandemic, using home delivery and curbside pickup for everything we need. We live in a state where all distilled alcoholic beverages are sold in government-run stores that have no curbside pickup service. So, ReserveBar.com seemed like the perfect solution. Without checking reviews or customer feedback, we placed an order on November 21. It is now December 15 and the latest word from their almost non-existent customer service (ZenDesk) is that it may arrive before Christmas. The tracking number shows no tracking information available. We will never consider using ReserveBar again. They have lost our business for good. Yes, the pandemic is resulting in long shipping delays for many retailers, but the competent ones are finding shipping carriers that can get the job done. And, they are providing customer service with immediate or quick response by chat or phone. If a company uses ZenDesk, a poor substitute for real customer service, it is an immediate tip off. Don't go there.


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