ReserveBar24 reviews
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Expensive liquor purchase
I made a really expensive liquor purchase at this place not too long ago, and man, it was a total disaster. The customer service was terrible, and I had to handle all the shipping company problems by myself. And to top it off, when I tried to get a refund, turns out ReserveBar didn't even bother reaching out to the store. The store even told me not to trust ReserveBar because they lie about what they sell and don't update their website photos. Seriously, stay away from this place at all costs!
Unsatisfactory experience
I chose to order from this site because of all the great reviews, but it turned out to be a mess. I asked for the top-tier bottle, but got one that was cheaper instead. When I reached out to customer service to fix things, they were no help at all and even tried to shift the blame to the shipping company. It's just not cool to be so dishonest and refuse to take responsibility. I won't be shopping here again, that's for sure.
Liquor order
I had a terrible experience with this website. I ordered a bottle of liquor that was supposed to ship in 1-2 days, but two weeks passed and it still hadn't shipped. When I tried to cancel, they said it was already re-submitted and would ship soon, for an extra $20! I tried calling customer service and the store with no luck. Really disappointed.
Liquor Bottle
I just ordered some liquor online and it was a total mess. The delivery guy said he couldn't find my place, even though it's never been a problem in the past. When the bottle finally got to the store, they wouldn't hand it over, even though I had all the right details. Plus, talking to them was tough because of language issues. I tried to get a refund from customer service, but they didn't get back to me for a whole week.
Slow delivery compared to competitors
I just ordered something from this company and man, the delivery was super slow compared to their competition. I ordered from both this company and a competitor, and let me tell you, the other guys were lightning fast. Like, I got my stuff from them in just 4 days. Meanwhile, my order from this company? Still not here after what feels like forever. It's so annoying to have to wait this long, especially when I was hoping for a quick delivery.
First-time order
I was kinda nervous about ordering from ReserveBar at first 'cause I saw some bad reviews about slow deliveries and bad customer service. But, I took a chance and I'm happy I did. Everything went real smooth, and I got my order just two days after placing it. I liked how they kept me in the loop with emails about my shipment and tracking info. Overall, it was a good experience, and I'd think about ordering from them again down the road.
Seamless transaction
I had a really great experience with ReserveBar recently. The ordering process was really easy, all thanks to Caitlin, the customer service rep who helped me out. Caitlin really went the extra mile to make sure everything with my order was perfect. Her professionalism and dedication to helping customers is seriously amazing. I was so impressed with how much she knew and how far she was willing to go to help me out. I can't thank her enough for doing such a fantastic job.
Rare and allocated liquors
I've been a customer of ReserveBar and I gotta say, I was pretty ticked off with the bogus info they have on their website about hard-to-find liquors. I was searching on Google for some special bottles and ReserveBar was showing up with lower prices. But when I clicked through to their site, turns out the products were either out of stock or more expensive. It's frustrating to see such a big difference between what shows up in search results and what's actually available or how much things cost on their website.
Difficult-to-find bourbon purchase
Meagan G. was seriously amazing! I was looking for this hard-to-find bourbon but didn't want to shell out crazy amounts on the resale market. She really went out of her way to find me a good backup option that I could actually have shipped to me. Her commitment and helpfulness totally won me over as a customer. I really can't thank her enough for making my buying experience easy and hassle-free.
Champagne and Irish whiskey for Xmas gifts
I ordered some Christmas gifts for my boss from this shop, and it was so great. I got them champagne and Irish whiskey, and everything arrived on time without any problems. The prices were fair, and they followed through on their promises. This was my second time ordering from them, and both times were really awesome. If you're looking for some gifts, you should definitely give them a try!
First-time online purchase
I don't drink much, but I gotta say, my first time ordering alcohol online was a total win. Being able to just kick back at home, browse, and pick out some top-notch stuff was a game-changer for me. The discreet and pro packaging they used made sure my order got to me safe and sound - major bonus points there.
Lost package
They're saying that the package was supposed to be delivered, but I never received it! They told me to ask my neighbors and wait for a month, and I've still got nothing. I requested a refund, but they won't do it until they hear from the delivery folks. It's frustrating and irresponsible!
Bottle purchase gone wrong
I bought a bottle from this company but never got it. Their customer service sucked and they didn't even give me my money back when I asked. FedEx couldn't even do anything to help. It's a total scam, don't waste your time or money on them.
Whisky
I actually really liked the whisky I got, but man, they bombarded me with so many promotional emails after I signed up. It felt kinda invasive, you know? And then when I tried to use that discount they offered, turns out I had to spend way more than I thought. It was a real hassle navigating their website to figure that out. This whole thing just left me feeling annoyed and definitely not planning on buying from them again.
Bourbon purchase
I just bought a bottle of bourbon from ReserveBar and I have to say, I was really impressed with how everything went down. I was a bit worried at first because I live in Minnesota and the bottle was coming all the way from Florida. I was concerned it might break during shipping. But, I got an email with tracking info and was able to keep an eye on it the whole way. When it arrived, it was in perfect condition, packed up really well to keep it safe. The bourbon itself was amazing, way better than I was expecting. Overall, it was a super satisfying purchase. Big shoutout to ReserveBar for taking such good care of my order.
Whiskey purchase
My experience with ReserveBar was amazing! The customer service team was so helpful and easy to talk to, which made ordering a breeze. They shipped my order super fast and it arrived in perfect condition thanks to the careful packaging. You can tell they really care about their products. I would definitely recommend ReserveBar to anyone wanting an easy shopping experience with top-notch products.
super hard to order
Ordering can be a bit challenging, you know? I felt like the customer service could use some improvement. It seemed like I had to handle everything on my own. Not cool, man!
My purchase - Fancy Whiskey
Man, I ordered this fancy whiskey and they only sent me part of it! Like, seriously, where's the rest of my order at? I still haven't received the one from last time, and now they're saying it's out of stock. But guess what? I checked their website, and it's available for a higher price! What a rip-off!
Special order bottle
I had a really awesome experience with ReserveBar. Megan actually reached out to let me know that the bottle I was looking for was back in stock, even though it had sold out before. She made it super easy and special to place my order, and I was so grateful for her outstanding service. I'll definitely keep an eye out for more products from them in the future.
Awesome Scotch Whiskey
I'm thrilled with my amazing Scotch Whiskey! Ordering was a breeze, and I got it in just 2 days. The packaging was really cool, and I'm loving my drink. Can't wait to order more, thinking about trying some Wild Scottish Gin next time! Thanks Reserve Bar, you guys are awesome!!
About ReserveBar
Some people date their friendships to some of the good old times when they would enjoy some liquor together as they relaxed. As time passes on and distance happens to break the contact, family and friends can refresh their ties by occasionally getting each other gifts. ReserveBar is the solution to this. Read candid reviews here on US-Reviews written by real customers who have had a shopping experience from ReserveBar, as it will help them understand the services and products offered by the company.
About ReserveBar
ReserveBar started in November 2012 intending to deliver spirits, wines, and champagne to clients. The founders of ReserveBar once needed to send a gift of several bottles of premium vodka to a college friend, who lived across the country. The founders were disappointed to find out that no website could provide easy ordering, as well as fast and reliable delivery of gifts such as spirits, wine, and champagne. They established an online site that allows clients to experience the Great American Heritage of toasting good times with family and friends, by providing reserve spirits, wine, and champagne as the perfect gift for any holiday, occasion, or celebration.
Products & Services offered by ReserveBar
ReserveBar is a liquor store and a gift shop that allows you to let that special someone in your life know how much they mean month after month with a subscription to their favorite spirits, wines, and champagne as well as custom engraved barware. The company showcases new releases, limited editions as well as rare and exclusive spirits such as scotch, bourbon, whiskey, tequila, vodka, gin, rum, liqueur, and moonshine. ReserveBar also presents wine types from various brands such as red wine, white wine, rose wine, and sparkling wine. ReserveBar commits to providing barware, glassware together with accessories that make the perfect gift for a loved one. ReserveBar offers free home delivery. They take underage purchasing and possession of alcohol very seriously. By using the ReserveBar website, you represent and affirm that you are at least 21 years old and that any gift recipient to whom you ship alcohol products through the website is also at least 21 years old. All deliveries must be signed for by an adult who is at least age 21. If you receive your order and they find any of the items to be damaged, not there, or not what you ordered, they can either refund you or resend your correct items. You can make purchases using your American Express, Visa, MasterCard or Discover credit card, PayPal as well as Apple Pay. For more inquiries, contact them via their website ReserveBar.com.
Comments, Complaints, and Opinions
Have you ever purchased liquor at ReserveBar before? If yes, were you able to receive the product that you ordered? How did you find their services and customer care? We would love to know whether ReserveBar is a worthy company that ensures customer satisfaction. Feel free to leave a comment to recommend the company whether it is good or bad below.
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Contact Information
Categories ReserveBar
Food & Drinks | Order Online | Wine & Beer
Page Statistics
Seite online seit: March 8, 2024
Letzte aktualisierung: November 29, 2024
Review with most votes
Spirits
ReserveBar's average customer rating of 1 on a scale of 5 is well deserved. Even one star sounds too high. It would be zero if the rating scale allowed. We are being very cautio... Read onBy: Keith