Our mission against fake reviews
At US-Reviews, we believe genuine user opinions are vital for an open and transparent community. This allows companies and potential customers to see if a brand’s products or services truly meet consumer needs.
Unfortunately, achieving this transparency isn’t always easy due to misleading factors. We categorize these challenges into three main areas, aligning with our commitment to integrity.
Instances of False and Malicious Reviews
- Fabricated Experiences: Suspicious reviews with overly positive or negative tones and unusual descriptions may indicate false feedback from competitors or self-authored reviews by companies.
- SPAM: Commonly, these are irrelevant or promotional content that doesn't benefit readers seeking authentic reviews.
- AI-Generated or Bot Reviews: We combat unverified reviews suspected of being generated by AI. Users are encouraged to report such reviews through our Report tool.
Combating False Reviews
Our team at US-Reviews takes this issue very seriously. We have a specialized support team working around the clock to address community concerns and reports of suspected inauthentic reviews.
We utilize advanced security systems to prevent SPAM attacks and AI-generated content. We always encourage our users to stay vigilant and report any suspicious reviews. Together, we can ensure the Internet remains a place for honest and trustworthy experiences.
Our Response to Suspected Fake Reviews
We deploy automated systems to eliminate reviews that show irregular patterns or unrealistic timing. Additionally, our vigilant users help maintain a clear and honest community. When a review is reported, our team follows a detailed process to verify its authenticity.
Evaluating Both Sides
We review the complaint and the original review to make an informed decision.
Further Investigation if Needed
If doubts persist, we contact the author to validate their experience and conduct a thorough analysis of the account’s history.
Acceptance or Removal of the Review
Based on our findings, we decide whether the review should remain on our platform. Authors may edit their posts to comply with our content policy. We offer guidance on “How to Write a Review” to assist in this process.