Welcome to the contact page of US-Reviews, The leading website for honest and transparent opinions on a multitude of services and products. We understand that direct and effective communication is the cornerstone of trust and satisfaction of our users and collaborators. For this reason, we offer different contact channels such as our email [email protected] to solve your doubts, receive your suggestions, manage incidents or any other query you may have.
Here, we provide you with all the necessary information so that you can communicate with us in the most convenient way for you. Our commitment is to provide you with timely responses and help you have the best possible experience on our platform. Your feedback is essential to us, and we look forward to hearing from you.
Our commitment to you
At US-Reviews we take every message we receive very seriously. We aim to provide a clear and helpful response within a reasonable timeframe after submitting your query. We understand the importance of your time and the need to obtain information and solutions in a timely manner. For more complex queries that require detailed investigation, we will endeavour to give you an estimated time for a full response.
When to Contact Us?
There are different situations where we encourage our users to contact us to improve their experience with the platform and to continue sharing and reading the opinions and experiences of those shops or services they find interesting. In most cases our users contact our support team for the following common situations and problems:
- Correcting a review: We are all human and sometimes we make mistakes when writing a review, we make strong value judgements or simply our opinion changes over time. For those situations you can always contact us to change the punctuation or make edits to your original comment.
- Technical problems on the website: If you experience technical difficulties that make your experience when browsing our website unsatisfactory please do not hesitate to contact us.
- Remove a comment: If you are a reader who has seen a negative comment that is malicious, bizarre or does not follow our policy of conduct you can contact us so that we can manually review it.
For the above situations involving a comment posted by yourself remember to always contact us with the email address you made the comment from so that it is easy to verify your comment as the author.
- Business Profile Management: We help businesses understand how they can manage their presence on our platform, respond to reviews and leverage our community to improve their online reputation.
- Fake or malicioUS-Reviews assistance: The integrity of our platform is paramount. If a company identifies a review that it believes violates our policies, we will work to investigate and take appropriate action.
Why Contact Us?
At US-Reviews, we understand the importance of maintaining an open and effective communication channel with our users and partner companies. If you're wondering why you should contact us, here are some of the most important reasons:
Commitment to truthfulness: We work to ensure that all published reviews are written by real consumers. If you have any concerns about the authenticity of reviews, we are here to investigate and ensure the reliability of the content.
Contribute to the community: By sharing your experience and opinions, you help other users make informed purchasing decisions. Contacting us allows you to positively influence the US-Reviews community.
By contacting US-Reviews, you ensure that your voice is heard and your concerns are addressed with professionalism and courtesy. We strive to create an exceptional user experience and value your contribution to achieving this goal. Please do not hesitate to contact us; we are here to assist you and ensure that your interaction with our platform is always positive and beneficial.
How to Contact Us?
You have several methods to get in touch with our professional team:
1. For questions, complaints, tips or help reach out to [email protected]
For more specific queries you can consult the contact details of our personalised team to better assist you.
2. By Phone at +31 203201127
3. Visit our office
1013 HE Amsterdam
Reg: NR. 63579677 KVK
ID number: NL8552.99.861B01