Types of reviews
At US-Reviews, consumers can leave reviews through two main methods: organically and via company invitations. Anyone can post reviews, even without a user account, making it easy for everyone to share their experiences.
Organic Reviews from Consumers
Most reviews on our platform are organically generated by consumers who independently choose to share their experiences after purchasing a product or service. These reviews are highly valued because they are:
- Voluntary Action: The decision to leave a review is entirely up to the consumer.
- Independent Experience: There is no external encouragement or incentive from the company.
- Genuine Feedback: These reviews are authentic and reflect the consumer's true experience, whether positive or negative.
Reviews via Company Invitation
Companies on US-Reviews can invite their customers to leave reviews. These invitations encourage customers to provide feedback on our platform while ensuring reviews remain fair and objective.
Characteristics of company-invited reviews include:
- Solicited Participation: Companies actively send invitations to customers asking for reviews.
- Maintained Neutrality: Companies must ensure the review process is unbiased and does not influence the content.
- Impartiality and Honesty: Solicited reviews must remain impartial, allowing customers to provide honest and candid feedback.