Consumers Credit Union Reviews

: 9
22% Would buy here again

Most relevant positive review

  2024-02-05
Online banking security
When it comes to online banking security, it's super important to make sure we're keepi...Read on
Lisa Rodriguez

Most relevant negative review

  2024-01-06
Switched credit unions
I recently switched to a new credit union and it's been a total letdown. The customer servic...Read on
Barton

Review with most votes

  2022-08-14
Useful services
Very helpful services covering almost all the major and most preferred choices of common customer...Read on
Henry

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    Useful services

    Very helpful services covering almost all the major and most preferred choices of common customers This is not true Auto loan interest is low rather very similar to the some other leading services I have already availed Auto Loan from CCU I am grateful to this company who took me out from a hanging position I w as facing that time
    I am just twenty one year old and fee days back applied for a Credit card suited to my earnings Almost three years since planning to have a acceptable card with normal annual charges
    Overall on the basis of these two dealings I can say yes this is right services anyone can avail hassel free


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    Online banking security

    When it comes to online banking security, it's super important to make sure we're keeping our personal info safe from any potential threats. The last thing we want is for our sensitive data to end up in the wrong hands just because we weren't careful enough with security. It's really great to know that this place takes security seriously and has top-notch protocols in place. I'm grateful for all the hard work and attention to detail they put into keeping customer info safe.


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    Credit card issue

    I had a problem with my credit card at the credit union recently. It was a real headache trying to sort it out. I got a message about potential fraud back in November, and even though they cancelled my card, I still got charged for the fraudulent transaction. The merchant refunded the charge, but the credit union kept trying to get the money from me. They were all over the place in how they handled it, which was pretty disappointing. I had to make a bunch of calls before I finally got a call back, but the explanation I got didn't even make sense, it didn't add up with how accounting works. Long story short, the problem didn't get fixed in a way that left me satisfied. Because of all this, I'm going to check out other credit unions that might offer better services and perks.


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    Switched credit unions

    I recently switched to a new credit union and it's been a total letdown. The customer service is awful and I've had a really bad time overall. I'm already thinking about going back to my old bank because of all the trouble. There are plenty of other options with better rates and service out there.


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    Overdraft fees

    I went to this place and they told me they wouldn't charge me extra for overdraft fees, but then they did anyway and wouldn't even give me a reason why! It's totally not cool, super shady. I called customer service and they weren't helpful at all. I'm moving my account out of there as soon as possible.


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    Loans for boat, trailer, and Chrysler Pacifica

    Man, let me tell you about my experience with CCU. I got two loans from them for a boat, trailer, and a Chrysler Pacifica, and it's been a total nightmare. So many issues over the last couple of years. Like, when I sold the boat and trailer, the new owner's bank had to reorder the titles because CCU couldn't get their act together. Then, I moved to ND and tried to register my Pacifica, but CCU left me hanging by not responding to the DOT verification, so I had no plates. I had to get a second temporary plate and made multiple calls to CCU, but couldn't get anything sorted out.

    When I decided to pay off the Pacifica and cut ties with CCU, they told me they didn't have the title even though they were the lien holders. ND DOT wouldn't accept their letter as proof of ownership, so now I'm without a vehicle because CCU lost the title. They said they'd call me back, but surprise, surprise, they never did. Now I'm stuck with no solution in sight. I've moved all my money out of CCU and I'm closing all my accounts with them. Their customer service is a joke, and they never follow through on what they say. Take my advice and steer clear of them!


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    Payment issues

    I just opened an account with this bank, and let me tell you, I am beyond frustrated with their website and rules. I work in IT, so I was hoping for a smooth experience, but it's been nothing but headaches trying to pay my bills. The website layout is a mess, and I can't figure out how to make payments easily. I'm so done with this and looking for a new bank to move my money to.


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    Banking services

    That credit union I used to trust ain't what it used to be. Customer service? Forget about it. They say they'll call back but that never happens and you end up waiting forever on hold. The branch near me shut down the lobby because they're short-staffed, making the drive-thru line a joke. It's a total disaster.


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    Banking experience

    My experience with this credit union has been awful. They took a big chunk of money from my account that I really needed for medical bills, and then acted like they had no idea what I was talking about. I felt like I was going crazy having to keep calling them to double-check transactions and handle their lies. Their behavior was sneaky and just added more stress to my plate. I'm not going to keep giving my business to them after how they treated me.


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