All reviews of Jonathan Treutel
Review about: Consumers Credit Union
Loans for boat, trailer, and Chrysler Pacifica
Man, let me tell you about my experience with CCU. I got two loans from them for a boat, trailer, and a Chrysler Pacifica, and it's been a total nightmare. So many issues over the last couple of years. Like, when I sold the boat and trailer, the new owner's bank had to reorder the titles because CCU couldn't get their act together. Then, I moved to ND and tried to register my Pacifica, but CCU left me hanging by not responding to the DOT verification, so I had no plates. I had to get a second temporary plate and made multiple calls to CCU, but couldn't get anything sorted out.
When I decided to pay off the Pacifica and cut ties with CCU, they told me they didn't have the title even though they were the lien holders. ND DOT wouldn't accept their letter as proof of ownership, so now I'm without a vehicle because CCU lost the title. They said they'd call me back, but surprise, surprise, they never did. Now I'm stuck with no solution in sight. I've moved all my money out of CCU and I'm closing all my accounts with them. Their customer service is a joke, and they never follow through on what they say. Take my advice and steer clear of them!