All reviews of Emily Sajdowitz
Review about: Virgin Experience Gifts
Podium package
NEVER AGAIN! That was the worst experience of my life! I tried to book the podium package for October 5th. I was told it was available. Agreed to it, then never heard back. I emailed and emailed because I wasn’t getting my confirmation. I really wanted it. Then after 10 days got an automated email saying they were waiting to hear from me! So irritating. Basically the package was booked by the time someone else got back to me. I was so angry! If they had a customer service area where you can speak to a person it could have been resolved in 3 minutes!
The only good thing is that when I said I wanted a refund they did right away, but it was within the 30 days, so I’m not sure how it would have gone if it was over the 30 day mark.