All reviews of James Nelson
Review about: ShopVIDA
4 protect masks, filter
I Like the rare filter in an attractive mask. But One arrived with broken earloop adjuster. Returns on website failed to upload my defect pic, but email to CSR worked fine. Prompt CSR response and replacement mask was much appreciated. After wash, Slightly smaller fit on my longer face shape, but ironing mask helped enough. Will buy again and recommend to others.
Hi James, I'm sorry to hear about the issue with the earloop adjuster. I'm glad, however, that we were able to help you quickly in this matter, and look forward to welcoming you back to VIDA in the future.
Best, Peter // VIDA