All reviews of Paula Restrepo
Review about: Naadam
A dog sweater
Beware!! This place is a total flaky rip off operation. 5 minutes after I placed online order I found the store in Dallas and went to buy item there as I needed it immediately. I tried to cancel the order 5 minutes after placing it and there is no option to cancel. No contact phone number. Just an email address. I emailed numerous times explaining the situation and got no response. I was out of town when the Fed Ex package arrived so was unable to refuse it. My credit card company American Express was no help. I spoke with the Dallas store who said they aren’t employed by Naadam but some management company. Said at first they couldnt refund me for the unopened package. Just give me a store credit. I dont need a store credit. Finally a different employee said they would refund me including the Fed Ex charge. The unopened package was returned yesterday and the would not refund the Fed Ex charge. I just spoke with the store on the phone and the clerk apologized that they were not able to refund the shipping charge. I will never buy from this shady operation. What kind of business operates do secretly? Rip off artists. Dont waste your time.