All reviews of Tiffany Schuppe
Review about: Torrid
Return policy and customer service experience
I had a really bad experience with the return policy and customer service at this store recently. I had to wait almost a whole month for them to process my return, and when I finally did, I found out I could only return things I bought in-store a certain way. Plus, they charged me $6.00 for the return, which seemed like way too much. When I tried to ask the customer service peeps about it, they were so rude and unhelpful. It's just not cool to treat customers badly just because a pair of boots didn't fit right. I've had way better customer service at places like Temu, and this whole thing made Torrid look really bad in comparison.