Applian Technologies

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Applian Technologies

50% Would buy here again

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Spotlight: What are our customers saying?

A
ApplianCustomer
Canned responses to our issues does not help. Lack of a reliable Registration process, as noted in Applian canned response, is not an excuse for not allowing us to stay with the version(s) we purch...Read on
J
James Stewart
The app does download music from iHeartRadio while the song is played, then attempts to tag file info such as Artist, Album, etc. 97% is tagged well with 3% tagged incorrectly, putting in data for...Read on

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    Would buy here again
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    Applian Suite

    Canned responses to our issues does not help. Lack of a reliable Registration process, as noted in Applian canned response, is not an excuse for not allowing us to stay with the version(s) we purchased and forcing us to upgrade due to expiration of the apps in the Suite when we do not want the upgrade/update. We are happy with the "old" features and do not need the latest gadget/method of doing something. Will stop using Applian and go with a better customer service company. Your automated, high tech, low cost, responses don't work for many of us. Good bye.


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    Replay Music 8 for Windows

    The app does download music from iHeartRadio while the song is played, then attempts to tag file info such as Artist, Album, etc. 97% is tagged well with 3% tagged incorrectly, putting in data for other songs. HOWEVER, I use Chrome as my browser and if working with Chrome while downloading music, the files will be tagged with the info of the URL currently surfing. So can only download after hours which is not acceptable.

    I attempted to send a ticket to SUPPORT, but the reCAPTCHA fails with their site, while mine is working at other sites. So 100% failure there. I called their number at (888) 808-9877 and whatever department you want to try is NEVER available. 100% failure there. The company is like a techno-ghost where humans are absent.

    They say they refund 100% within 30 days, so I will go that route.


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