The Flower Factory Reviews USA 2023

The Flower Factory

Flowers are used across the world for several purposes and different events and occasions. Individuals tend to use flowers and roses as gifts to give others for different purposes. Are you interested in purchasing flowers for different purposes and uses online? Are you looking for the best platform to get access to the flowers? Welcome to THE FLOWER FACTORY. Read customer reviews about THE FLOWER FACTORY here on US-Reviews and find experiences from customers who have been here before you.

About THE FLOWER FACTORY.

The company is located in the United States of America and is a family-owned business. THE FLOWER FACTORY has been in business since the year 1992 to date and is working under the operation and management of a family. It is privately owned by the family and is known as the number one Los Angeles florist across the United States of America. The company is known to produce a wide variety of flowers as per the customer's demand. They have their main operational epicenter around Los Angeles County where they operate majorly most of their business. The company is known as a non-consumable good and service industry as all the goods produced cannot be consumed. Most of the employees in the company are family members and little employed individuals who work under managers' instruction to achieve all the long term and short term goals. The company aims at satisfying all the customers and individuals that can get access to the company website and platform as they ensure prime customer satisfaction.

Products & Services provided by THE FLOWER FACTORY.

The company is known to provide its customers with the best of flower brands of different forms. It has been a leading industry across Europe and the whole world and been awarded a top florist award and a quality recipient for more than ten years. Every item and commodity from THE FLOWER FACTORY has been designed in a very unique style and come in very high quality. Only the freshest and highest quality of flowers are picked and arranged by a team of a qualified and talented team of designers. The company provides a vast floral arrangement of flowers from the simplest to the very thoughtful bouquet. The flowers are found in different forms and for different occasions. They include birthday, gifts, sympathy and wedding occasion. Deliveries of the purchased flowers from the company are done across the United States through FedEx and UPS. Deliveries are made and helped by the affiliate shops and computerized stores of the company. Payment methods accepted by the company include VISA, MasterCard, and American Express. For more information about the company and its products, you can contact customer care via; (800) 543-0009 in the United States and (818) 344-8400 for local customers.

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Spotlight: What are our customers saying?

Ayden Chaplin 4 years ago

I wanted to apologize my girlfriend and that day was her birthday. So i bought the red roses from here. It was one dozen red roses which were really fresh, pretty and overall really good. My girlf...Read on

Stephen John Sanders 4 years ago

Hi there, I purchased the deluxe version of the Cosmopolitan range for delivery on 3rd June 2020 to Potomac, Maryland. Delivery was excellent, however, upon receipt of a photograph from the recip...Read on

Uwe Hafermalz 3 years ago

Gekauft und bezahlt wurde zum 40. Geburtstag unserer Tochter in Los Angeles eine zweistielige Topf-Orchidee. Geliefert wurde eine mickrige einstielige Orchidee. Die Enttäuschung auf beiden Seiten w...Read on

Stacey Stearns 3 years ago

I placed an order for flowers for my mom's 70th birthday and it was cancelled without notification. When I emailed on the day it was meant to be delivered, because it was late, I was told that my o...Read on

Gary 3 years ago

Despite a specific request by email and a reply stating my order could be fulfilled The Flower Factory did not send my order. The claim was that you sent me an email saying delivery could not be co...Read on

All reviews (5)

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Loved the flowers and big thank for everything
I wanted to apologize my girlfriend and that day was her birthday. So i bought the red roses from here. It was one dozen red roses which were really fresh, pretty and overall really good. My girlfriend doesn't like it when flowers die really soon, so for that, we have a vase that the flower factory added in the delivery. She made sure to keep those roses alive as far as she could.
Also, the gift like the brown bear was so cute, she loves those things too much.
The quality i like the most, also the price was decent for me. But more then that i like that they are committed to their customers. I bought the flowers a long time ago from different side, and they had the dried and weird smelling flwoers. But this one is good !
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Ayden Chaplin 4 years ago
388 6
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Smoodssog
3 years ago
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3 years ago
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3 years ago
Awful company. ordered upgraded flowers (which were just the basic ones in reality), metallic balloon and chocs. They didn't bother the deliver the balloons or chocolates. Ignored all my emails.
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DSK
3 years ago
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3 years ago
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3 years ago

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Order no 19689 - 3rd June 2020 ( UK customer )
Hi there, I purchased the deluxe version of the Cosmopolitan range for delivery on 3rd June 2020 to Potomac, Maryland. Delivery was excellent, however, upon receipt of a photograph from the recipients there is a number of differences from your advertising photograph, for example:- there was no purple liatris, no lavender carnations and there was no graphite oval container to give streamlined elegance. There also appeared to be only 18 stems not 20.
Very disappointed after starting so well.
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Stephen John Sanders 4 years ago
350 0
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Order 484888/1
Gekauft und bezahlt wurde zum 40. Geburtstag unserer Tochter in Los Angeles eine zweistielige Topf-Orchidee. Geliefert wurde eine mickrige einstielige Orchidee. Die Enttäuschung auf beiden Seiten war sehr gross. Auf meine drei Schreiben bis heute leider auch keine Reaktion!!
U
Uwe Hafermalz 3 years ago
220 0
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Cancelled without notification
I placed an order for flowers for my mom's 70th birthday and it was cancelled without notification. When I emailed on the day it was meant to be delivered, because it was late, I was told that my order had been cancelled and they claimed to have emailed me on the day of purchase. I showed them a screenshot of my search for this supposed email to prove that it was nonexistent and they continued to stick with their shameful lie. I live 6,000 miles away from my mom and the flowers were meant to be a gesture of love on her birthday. If I had known the order was cancelled in time I could have ordered from another company. I did order from another company but they couldn't deliver until the day after my mom's birthday. I will NEVER order from The Flower Factory again and I want warn any prospective customers to be aware that they could have their orders cancelled without notice.
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Stacey Stearns 3 years ago
250 0
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Flowers
Despite a specific request by email and a reply stating my order could be fulfilled The Flower Factory did not send my order. The claim was that you sent me an email saying delivery could not be completed due to the delivery location. No e Mail was received by me & you were not able to send me a copy. What is happening here is that your customer services email is sending automated responses and the initial request is not being read or understood by a human.No satisfactory resolution to the issue that you caused. Service is poor and delivery areas are patchy at best. Avoid using this company they are just yet another internet scam.
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Gary 3 years ago
467 0
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