Healthspan5 reviews
This score is based on 5 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quietly surprised
I can't see or remove my card details myself, you have to ask them and hope. Overall they seem to be paying attention to feedback and fixing things bit by bit. Dry, factual: not perfect, but better than I expected, and for my needs it does the job.
Nice guy, not enough prep
Bottom line — pleasant chat, not much value. I had a telehealth consult last week and walked away feeling a bit frustrated. Rich was friendly and easy to talk to, but he didn’t seem to have looked over my chart or ask about my routine before offering advice, so most of what he said was pretty generic. For example, he told me to add more aerobic endurance work for cholesterol when I already run long distances weekly, and he suggested switching to olive oil even though I’ve cooked with it for years. He also floated the idea that my fasting blood sugar might be high from anxiety about blood draws — which is odd, because I fast 16 hours daily and as a healthcare worker I’m not nervous about blood tests. I’m hoping the next session will be more tailored; I think with a little prep this could be useful. Emotionally I’m neutral-to-disappointed, not angry — just hoping for a more productive follow-up. Small things like a quick chart review would’ve made a big difference.
Oddly uncaring support
I was hopeful it’d be quick. Instead the customer service rep was pretty frosty — the whole call felt like hitting a wall. She flat-out refused to cancel without a Power of Attorney document and wouldn’t even consider other proof or the nursing home’s note. I get that companies need rules, but the way it was handled felt bureaucratic and, honestly, a bit mercenary. It’s frustrating because every other organization I dealt with that week — the hospital, county services, my utility providers — bent over backward to help without grief. One small positive: once I pushed, it wasn’t hard to find where to send paperwork, so it could be sorted. Still, that cold attitude stuck with me. I can see why someone might call them money-grabbing; I just wanted a human response.
Stopping purchases over slaughter policy
I'm done buying these products until they sort out how their animals are slaughtered. I used to take their bovine capsules every morning. They were part of my routine—coffee, a capsule, out the door to work. That made this choice harder, honestly. But the way the animals are killed matters to me. UK rules say animals should be fully stunned so they don't suffer. There is a religious exemption that lets some animals be killed without a proper stun or with only a brief recoverable stun. That means an animal can be knocked down, held, cut, and start to come round while it’s bleeding out. It’s upsetting. I’ve read the descriptions and seen footage. It’s not what I want supporting with my money. So I’m pausing purchases. If the company bans meat from animals slaughtered that way or insists on confirmed humane, post-stun methods, I’ll consider returning as a customer. Until then I’ll find alternatives. I hope they listen. This isn’t a rant, just a decision based on ethics and on how I choose products for my daily life. I feel disappointed, and a bit sad, but also clear about what I’m willing to compromise on. I’d come back if things change.
Kayleigh was great, but the product change killed it for me
customer service impressed me (big shout-out to Kayleigh), but the new Omega Skin & Coat formula? Not for my dogs — I won’t be buying it again. I needed this supplement because my two little pups have chronically dry skin and their coats were dull after a stressful move, and the old capsules actually helped a lot. The problem: the latest batch arrived and the capsules were smaller, white, and more like a creamy paste than the oily, fish-colored ones we’d always used. My dogs sniffed them and walked away — which was a huge red flag because they used to eat the old ones right up. I called customer service and Kayleigh was helpful, listened, and even took the batch number — she seemed certain the ingredients were the same and said the tech team would call me back. That call never happened. I did some digging on my own and found that fish oil costs have gone up, so it wouldn’t surprise me if they tweaked the recipe to save money. Bottom line: service person was friendly and supportive and that matters, but the unexplained reformulation and no follow-up sucked. Not a disaster — it helped before — but not the same product anymore, and that makes me cautious.
About Healthspan
Healthspan is a UK-based online retailer focused on health and wellness products, including vitamins, minerals, and other dietary supplements. The company serves consumers looking to purchase supplements directly for personal use. Healthspan markets products under its own brand and sells primarily through its e-commerce channels, with distribution centered in the United Kingdom.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: April 2026
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