All reviews of Cynthia Hill

  • Review about: Emmiol

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tweed blazerBE VERY CAREFUL ORDERING FROM EMMIOL

    Purchased what was advertised as aTweed Blazer. What arrived was a garment made of a shiny synthetic cloth. Many emails asking for return authorization finally answered with 1) donate item to charity or 2) return at a cost more than the item. In others ….tough too bad for me.
    If the error was mine I would understand but this was on Emmiol BE VERY CAREFUL DEALING WITH EMMIOL. You are stuck with whatever you purchase 3ven if they send you the incorrect or inferior product.


  • Review about: Emmiol

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jeans and Shirts, WILL NEVER ORDER FROM AGAIN!

    Do not order from Emmiol! Their customer service is a complete JOKE! Ordered several items, three where not what was expected and tried to return. Sent multiple emails trying to set up the return, however they stalled time after time not wanting to process the return. Finally they sent back the following:

    "According to policy, you need to endure the return shipping charge which is over 25-35 USD for the first kg to send it back to the warehouse.
    As the return shipping charge is high and needs a very long time till we received it.
    Besides, the refund will only cover or part-cover the product price, not include the original shipping fee.
    We sincerely suggest if you will consider again keep the item.
    As I see, the style you bought is really popular and cost-effective, maybe you can give it to a suitable friend/family as a gift or transfer it to colleagues/neighbors.
    Which would be perfect. Meanwhile, we would like to give you a 5 USD gift card for you in this case for our sorry.
    How do you think that? Waiting for your reply. "

    Is this a JOKE! I just want to return the three items that did not fit correctly! These items were purchased before Christmas and here it is 2/7! Non of this is at all acceptable, not sure even how they stay in business. Honestly I think that many of these reviews are from bots, as this customer service is sooo bad! Stick with US retailers or Amazon!

    I had very similar experience. Emmiol sent to me a very inferior product compared to what they advertised. They insisted this was my problem and I can either give it away to charity or return it at costs greater than the purchase price. If the error was mine I would understand but this was their mistake!

    WARNING! BE VERY CAREFUL WHEN PURCHASING FROM EMMIOL. You are stuck with what you get!