Zendure4 reviews
This score is based on 4 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Finally fixed, but what a hassle
It was eventually sorted, but it shouldn't have taken three months of emails and calls. My sister bought me a universal charger (about £59) for Christmas; I used it a couple times and it stopped working. Given the two-year warranty I expected a replacement or refund quickly. Instead they stalled — "waiting on engineering" for weeks even though my photos made the fault obvious — then lowballed me with a £15 offer, which isn't how warranties work. After more pushing they asked me to be patient while they "resolve" it. I've had smoother warranty experiences with other companies, so I'm glad it got fixed but not impressed with their process.
Sunny surprise on my balcony
charging phones, running a small fridge, and lighting up the outdoor table when we eat. Setup had a couple unclear steps in the manual—yeah, I read it twice—but it wasn't hard, just one of those instructions that could use a tweak. All the cables and bits came in the box, so no extra trips to the hardware store. Customer service sorted a tiny tech question for me fast, which felt great. Bought an upgraded unit later and it works just as well. Really happy this worked out.
Near-miss with the charger
product okay when it works, but the safety and lack of customer support are a real problem and frustrating.
Freezing nights, slow help
Woke up one morning to a dead boiler and a blinking SuperBase. I rely on this thing every day to keep a small boiler and my water pump running during rolling blackouts in Kyiv. The app wouldn’t read the serial, firmware looked corrupted, and the unit kept shutting down when the grid dipped. Delivery itself was fine — quick and well boxed — but customer service was the real problem. I opened a ticket and then waited. Weeks went by with missed deadlines and generic replies. Finally someone responded with a workaround that at least let me limit input power and keep the heat on for now. Still annoyed by how long that took. I’m relieved it’s usable again, but trust is shaken.
About Zendure
Zendure is a consumer electronics company focused on portable power products. Its lineup includes power banks, chargers, and accessories designed for charging smartphones, tablets, laptops, and other USB-powered devices. Zendure’s products are sold to individual consumers through online retail channels and electronics marketplaces. The brand is known for ruggedized designs and high-capacity portable batteries in some product lines.
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Categories Zendure
Energy | Green Energy | Electricity
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Last update: February 2026
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Review with most votes
Freezing nights, slow help
Woke up one morning to a dead boiler and a blinking SuperBase. I rely on this thing every day to keep a small boiler and my water pump running during rolling blackouts in Kyiv. ... Read onBy: taurean