New Silver Reviews

: 23
96% Would buy here again

Most relevant positive review

  2024-04-07
Refinancing loan process
Working with Joe Desalvo and Amra was so easy. They were great at keeping in touch and always got...Read on
ashley

Most relevant negative review

  2024-04-15
Refinance mortgage
The terms we first talked about and wrote in the term sheet ended up being different as things mo...Read on
rigoberto

Review with most votes

  2023-12-15
Quick and efficient service
The folks at this place are seriously top-notch. As soon as I walked in, they greeted me with suc...Read on
M. Keebler

Reviews (23)

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    Property Purchase for Multiple Fix n Flip Projects

    My experience with New Silver was absolutely amazing. I've had some bad experiences with other companies in the past, but New Silver really impressed me with how professional and efficient they were. The team made sure everything went smoothly from beginning to end, and I'm thrilled with how everything turned out. James and Amra were so supportive and really helped make my dream of working on multiple fix and flip projects at once come true. I can't thank them enough for all their hard work and dedication. I'm excited to work with them again in the future.


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    Loan for a property

    I just had to share my experience with this company I used for a property loan. I was seriously blown away by how efficient and professional they were. They managed to close my loan in just 2 weeks, keeping a close eye on the whole process to make sure it all went smoothly. And when there was a bit of a hold-up getting the signed deed from the seller after closing, the team was so understanding and patient. It really felt like they were treating me like one of their own, like family. I can't say enough good things about their exceptional service.


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    Loan application

    Working with the New Silver company was amazing! The loan application process was smooth, and Joe and Amra were super cool, always there to answer my questions and offer support. The only downside was having to create a new LLC, which ended up being more expensive and time-consuming than I anticipated. However, overall, I was really pleased with the outcome. Their online portal is incredibly high-tech and user-friendly. I will definitely be using their services again in the future and would highly recommend them to anyone!


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    Refinancing loan assistance

    New Silver really came through for me when my first choice didn't work out because of the high down payment they were asking for. The folks at New Silver were able to come up with another option that made it possible for me to get the loan. They not only got everything done super quickly, closing in just 10 days, but they were also super helpful and friendly the whole time. I definitely suggest giving New Silver a try if you need a loan and want to work with people who are professional and can handle tough situations.


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    Business loan experience

    My experience with the lending agent was pretty good overall. I really liked being able to talk to someone directly and get my questions answered quickly. But, there were a few things that made me a bit anxious during the whole thing. There was some confusion about which appraiser to contact, so there were some delays and extra back and forth. Also, even after I uploaded all the documents I was asked for, I kept getting asked for the same ones multiple times, which was annoying and took up a lot of my time. The closing was supposed to be at 2PM, but the approval process ended up taking longer than expected, causing even more delays. It felt like there wasn't great communication and coordination within the company, which made everything way more stressful than it had to be.


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    Refinance mortgage

    The terms we first talked about and wrote in the term sheet ended up being different as things moved along. They unexpectedly changed the amount and interest rate without giving me a heads up, even though my appraisal came back higher than we thought. Plus, they surprised me by saying I had to set up automatic payments at the end, which they never mentioned before. It all made me feel like I was working with a regular bank, with way too many surprises thrown in.


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    Property investment advice

    As someone looking for advice on investing in property, I gotta say, the team at this place really knows their stuff. They were super thorough and professional, always following up on our discussions. What really stood out to me was how creative they were in coming up with solutions to any issues that popped up, and they were always there to guide me through the whole process. I would definitely recommend their services to anyone looking for solid advice on property investments.


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    Investment deal processing

    The folks at this company have been absolutely fantastic in handling our investment transactions. Amra, Alex, Katrina, and the others on the team really know their stuff and have made everything run smoothly and effectively. Dealing with investments can be tricky, so their expertise is truly valued. It's not often you find a group of lenders who are not only highly skilled, but also bring a lot of professionalism and industry knowledge to the table.


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    Specials advertised for May

    I thought communication with everyone involved was great, which made things go smoothly. However, I was let down when the specials from May weren't honored. It's really important for businesses to keep their advertised deals to keep customers happy. Even though that happened, I still think the staff did a good job overall. In the future, I hope they focus on being clear and accurate in their promotions to avoid any more mix-ups with customers.


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    Investment property purchase

    My recent experience with the company was absolutely fantastic. I bought an investment property far from where I live now, so I really needed a company I could trust. New Silver totally blew me away. They were so quick to respond, always honest, and super helpful. I never felt like I was in the dark or clueless about what was going on. Their communication skills were top-notch, and they were total pros. I will definitely use them again in the future.


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    Refinancing loan process

    Working with Joe Desalvo and Amra was so easy. They were great at keeping in touch and always got back to me quickly, which made refinancing really smooth. They made the whole process stress-free and fast. I can't thank them enough for their professionalism and how fast they closed the deal. I'm excited for any future work with them!


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    Quick construction loan

    I recently got a quick loan to help with building my new house, and it was a smooth process. James, the guy who assisted me, was really great and provided me with a lot of help. I will definitely be using their services again in the future!


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    Quick loan process

    The communication and process were really bad. Even though they were able to eventually fund my deal, the whole experience was frustrating. They definitely need to improve internally. I would suggest others to not expect too much when using their services. I'm not sure if I'd use them again unless I really had to.


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    New Silver lending review

    New Silver is a solid company, but they should really think about offering full financing or payment plans with no interest to keep clients coming back. Developers shouldn't have to shell out their own money to seal the deal. If New Silver can incorporate everything into the agreement and delay interest payments until the property sells, that would definitely ensure developer loyalty. I might start looking into other lenders who provide these kinds of perks.


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    First-time customer experience

    My experience with this company was really good. The people there were super helpful, always quick to respond, and really on the ball. They communicated really well and got things done fast. The only thing that caught me off guard as a new customer was some unexpected surprises along the way. Now that I know the ropes, I would definitely suggest them to other folks.


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    Smooth Flip Loan Process

    My experience with this company was amazing! I just applied for a flip loan and everything went so smoothly. The team was really responsive, super professional, and they made me feel like a valued customer. I highly recommend them to anyone in need of a reliable lending partner for investment properties.


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    Financing for property purchase or renovation

    I really enjoyed working with this company. The service they provided was top-notch - quick and efficient. I would definitely recommend them to anyone who needs help with financing for buying property or making renovations.


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    Construction loan experience

    I discovered New Line online and was unsure about it at first, but the reviews were spot on. James, Amra, and the team really made everything super easy and quick. Can't wait to work with them again down the road.


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    Mortgage loan assistance

    The loan officer, James, was incredibly helpful when we were going through the mortgage loan process. He made everything so easy and always responded quickly whenever I had questions. I really appreciate all of his assistance and how smooth everything went.


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