bbqguys Reviews
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Master of Kitchen
I also use to change kitchen grills with technology.So many manufacturers are in USA and outside USA.Allnarr claiming they are best in market.But only customers can decide which one is best with technology,provisions and comfort .Prices may be a different factor for different class of customers.
Being belonging to middle class families, choices preferred as per their cost either affordable or not.
One product from Camp Chef Pro stainless suited to my budget.Some other variants are much better but price wise and convenience wise I found this particular item best.Main area of making like firebox and lid is very strong so this should be durable for long lasting.Small in size is also a good feature.Napoleon Prestige 500 Natural Gas Grill
I just bought the Napoleon Prestige 500 Natural Gas Grill and it was a great experience. The guy helping me out, Mike Dodd, was professional and really patient throughout the whole thing. He listened to what I needed and gave me straight-up, helpful answers. With his advice, I was able to pick out the grill that was right for me. The Napoleon Prestige 500 itself is awesome, with cool features like the Infrared Rear Burner and Infrared Side Burner. And the Rotisserie Kit is a nice bonus I can't wait to try out. I'm super happy with my purchase and the customer service from Mike Dodd was top-notch.
Replacement grill accessories
I just had a pretty bad time ordering grill stuff from another online store, so I decided to give a different company a try. Boy, am I glad I did! The folks at BBQGUYS seriously impressed me with their top-notch customer service - they knew their stuff, were super nice, and made sure I was totally satisfied with my order. And let me tell you, the shipping was lightning fast. I placed my order last Wednesday, and before I knew it, half of my stuff was already on its way just two days later. The rest should be here early next week. I really should've gone with these guys right from the start.
Father's Day Gift Purchase
I just bought a Father's Day gift and had such a great experience with customer service. When I called to ask about when it would arrive, someone answered right away and was super helpful. They actually cared about my order and took the time to find out where it was coming from. They promised to make sure it got to me on time, and they totally delivered. The gift came quickly and was really good quality. Our son loved it, so I'll definitely be coming back for all my barbecue needs in the future.
Outdoor kitchen components
My landscaper guy got everything for my outdoor kitchen from this website. The AOG grill, the double side burner, Blaze drawers, trash/recycle pullout, and access doors all came in great shape. I also got an AOG grill cover that came pretty fast. Whenever I had questions or needed help with caring for something, they always emailed me back the next day. Their customer service was awesome and they were really nice to deal with.
"Showroom model" grill head purchase
I recently bought a grill that I would call a "showroom model." It had a few small flaws on the outside, but worked just fine. It came with an in-ground mount and a cover, all for a much lower price than a brand new one. The online ordering was easy, and I was happy with how quickly everything arrived and how securely it was packed. I'm really happy with my purchase and would definitely shop there again in the future.
Outdoor kitchen island and grill set
I just bought an outdoor kitchen island and grill set from this company and let me tell you, the delivery was super quick, which was a nice surprise. But when I opened it up, there was a little problem. Luckily, the customer service rep, Laquona, was on it and got everything sorted out right away. I was really impressed by how they handled it and how they really went the extra mile to make sure I was happy. I definitely suggest checking out this company for their top-notch customer service.
Excellent customer service experience
I just had a problem with my order so I reached out to customer service for help. And let me tell you, they really went the extra mile to help me out. I've never seen such amazing customer service like this before. I definitely recommend buying from this company because you know you'll be taken care of. Even if it costs a bit more, it's totally worth it for the top-notch service you'll get.
Replacement burner and igniter for older grill
Recently, I bought a new burner and igniter for my grill that's been around for about 20 years. The order came pretty quickly, but when I tried to install the new burner, I noticed it was a bit higher than the old one. That made it tricky to line up the igniter right. It was kind of a pain, but I've been using matches to light the grill for more than a year now, so I'm used to it.
Lakeview Woodlake Fire Pit
I just got me a new fire pit, the Lakeview Woodlake 43-Inch Rectangle Wood Burning Fire Pit, and let me tell you, the guy who helped me out, Mike Dodd, was top-notch. He knew his stuff inside and out and gave me all the deets I needed to pick the right one. Super patient, real nice, and he really went the extra mile to make sure I was happy. I'm thrilled with my buy for sure!
Smoker box purchase for electric grill
At first, I wasn't sure if the smoker box would work with my electric grill, but I gave it a try and grilled some chicken halves following the instructions. Let me tell you, the hickory smoke flavor was spot on! I'm so happy I bought it.
BBQ Grill purchase with help from Mike
Hey, I was checking out BBQ grills and doing some research, and then I reached out to this guy named Mike Dodd. He was really cool and answered all my questions without being pushy. After doing some more research and getting quotes, Mike got back to me and we made a deal. Thanks a lot, man, you're awesome!
