HomeSquare

All reviews

HomeSquare

21% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

I
Irene Pratka
Excellent service in every respect. Nice to be treated with such courtesy. I am happy with the furniture and service. Thank you.Read on
D
Dylan
We purchased a beverage cooler for our client through HomeSquare. We received an email that they had shipped the item on 12/31, so we assumed it was on the way. In talking to our client last week...Read on
J
Jillian
I ordered this bed which came in 3 boxes and many pieces and took 10 hours to put together. Many of of the pieces were damaged and when I wrote to homesquare and sent photos, they asked me to go t...Read on
D
dave shaw
Never arrived. Was delivered to the wrong address, wrong country in fact. Read on
J
Janette Kustler
They sent the wrong tv stand then asked me what they sent. Don’t shop with them. They are HORRIBLE and you can do better. I reported them to the Better Business Bureau. I want nothing further to d...Read on

All reviews (47)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vanity Stool

    Excellent service in every respect.
    Nice to be treated with such courtesy.
    I am happy with the furniture and service.
    Thank you.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beverage Cooler

    We purchased a beverage cooler for our client through HomeSquare. We received an email that they had shipped the item on 12/31, so we assumed it was on the way. In talking to our client last week (mid February), we determined the item had not arrived at all. We went through the company's website to track the order, it simply said "error." We were eventually able to track it on Fedex, which reports that it was delivered in TX (we are in CO). We contacted Home Square.

    First of all, it's very hard to talk to a human unless you say you're buying something. Their "help with a previous purchase" option will literally tell you to email them and hang up on you.

    Second, they kept telling us to send them an email at every turn. After multiple email attempts, we received no response.

    Thirdly, we called several times to talk to a manager, but all of the representatives said managers don't take phone calls at HomeSquare. Big red flag!

    Ultimately, they said the fridge was outside their return window and won't help. Despite them sending the item to the wrong state, they won't let us talk to a manger or offer any form of help or compensation including a replacement item. Now we are out $1000 and HomeSquare couldn’t care less.

    Do not purchase from them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    South Shore Tiara Storage Twin Loft Bed in Pure White

    I ordered this bed which came in 3 boxes and many pieces and took 10 hours to put together. Many of of the pieces were damaged and when I wrote to homesquare and sent photos, they asked me to go through the instuction book and indetify each piece by # as referred to in the instruction book. This is impossible if you had seen the book. Many of the damaged pieces show but it was too heavy for me to even beging to think about returning. This is, in my opinion, very bad customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    VTI BL404-01 Audio Rack Amp Stand-Silver / Black / Black

    Never arrived. Was delivered to the wrong address, wrong country in fact.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tv Stand

    They sent the wrong tv stand then asked me what they sent. Don’t shop with them. They are HORRIBLE and you can do better. I reported them to the Better Business Bureau. I want nothing further to do with then


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    never delivered storage shed

    I purchased a $1007 wooden storage shed from this company in early July (they charged my CC that day) Now 2 1/2 months later, I receive an email saying they are cancelling my order. They have held my money for and I have no repercussions as to the loss of that income for over 75 days? It is criminal to say the least. Banks, at a minimum, pay .05% on monies held - how does this company get away with holding funds and only refunding the original amount? Never buy anything from this inept company. They cannot deliver


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Queen platform storage bed with drawers

    Very unhappy. Nothing like I expected. Bad quality and it’s different from what I ordered.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    End Tables

    DONT BUY FROM THEM. RECEIVED DEFECTIVE PRODUCTS AND THEY CHARGE SHIPPING TO ME AND SHIPPING TO THE PLUS 20% RESTOCK FEE TO RETURN THE JUNK THEY ARE SELLING.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Daybed and Trundle

    My order number (4572163578518) was placed via on-line on 7/5/21
    I received a notice to expect delivery of the order on Friday 7/9 by the end of the workday.
    The order never arrived. I never received any notice of a delay by phone, e-mail or text from Walmart, Homesquare (the manufacturer) or FedEx.
    Homesquare said the order was given to FedEx on Thursday, July 8 at 1:57 pm
    On Sunday, July 11, FedEx said that the order was never given to them for shipping and as soon as it has been given to them by Homesquare they will process it and ship it to me. FedEx that they still have not received the order from the manufacturer, Homesquare as of 7/12.
    I called the Walmart Help Center and on three separate times, they placed me on hold and after sever minutes waiting, a dial tome occurred and cut me off. A call back from Walmart Help Center, acknowledging the cutoff/lost connection, never happened.
    In the-mail received from Walmart, you stated that you have escalated this issue to Homesquare and I can expect to receive contact from Homesquare within 48 hours. The installation. which I paid separately for from Handy, is scheduled on Tuesday, 7/ 13 at 9:00 am. How is this going to happen? I rescheduled it for Thursday, 7/15.
    I just received an e-mail at 6:54 am from a company called CYMAX Stores stating that my order number 4815560345854 is on its way! I have no knowledge of this company and this is not my order number.
    Today, 7/12, I chatted on-line with Maria at Walmart and she said that the order is now scheduled for delivery on 7/14.
    I asked her to please double check since I have already rescheduled the assemble of the daybed and trundle on 7/15. She did and told me that my order has now been cancelled!
    I cannot fathom the level of service that you provide for Walmart.. In a third world country, I would expect this level of service but not from a major supplier of Walmart!

    Regards,

    Greg Betza
    gregart96@aol.com


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Buffet

    First, we were shipped the wrong buffet. Second, there were broken boards. We've tried and tried to contact customer service to no avail. Homesquare should be forced to step up and correct their mistakes. Will never purchase from them again!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sectional couch

    Would NOT recommend purchasing furniture from this site.

    We ordered a sectional couch and the hooks to attach the two sections together were misaligned so not all of the legs are touching the ground. HORRIBLE customer service- there is only a number to call to order new products. Only an email for customer service, and they are atrocious with responding- won't respond for months, we follow up, receive one response and then no follow up or action taken. Last correspondence was they promised to send additional parts (which isn't the issue in the first place) and we have not received the parts and they have not replied to our latest email.

    We bought this couch over a year ago and the issue is still unresolved. Not worth it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ordered a 60" x " 30 mirror , but received a 36" x 36 " one.

    My wife ordered a mirror for our master bathroom, the size she ordered is 60" x 30" for our double sink vanity, which exactly the size for it

    We ordered on the website of homesite.

    We got this mirror after one week. But the package box is a square box, sized 36" x 36" .

    We called their toll free number 18885565663, no one answered in the service department answered the phone, the voice mail asked you to send email to them.
    Then we called again extension to sell department. A guy answered the phone, we explained the mistake they made, the guy said maybe you have to assemble it so that it's 60" .


    This mirror is pre-assembled . Should be a whole piece 60" x 30" , And the picture of the mirror on their web should a whole piece too. There is no way for us to assemble 36" x 36" into a 60" x 30" one.

    Started from 3: 30 pm we called several time, nobody in the service department can be found .

    Finally we looked at the package. The package was shipped from a company called elegant furniture and lighting in phyldiaphhia PA . And a phone number on the box, we called but nobody answer either.

    Have sent them email to notify their mistake.

    Don't know when they can solved this issue

    The question is how careless packaging work they did! How could they pack a 36" x 36" mirror ( square) for an order of 60" x 30" size " what the packaging people thinking? Or they did it on purpose for a reason?

    In their email to notify us that received our order, they remind us to check the size and color 60" x 30" black frame. But their shipping department packed completely a wrong size mirror, only half size of what we ordered.

    We are wondering who did this package, definitely need a pair of glasses and careful mind to do a better job.

    We will see how they solve this issue.



    I ordered TV entertainment long time go I haven't heard anything when I can expect delivery. Please respond to my message order #VRC12121678


Others also viewed

LBC Modern brand logo for reviews of online shopping for Home and Garden products

LBC Modern

1 reviews

How modern is your house? If you would like your house to contain more modern furniture and interior, you might wonder where you can find these ite...

NewFrog brand logo for reviews of online shopping for Fashion products

NewFrog

2 reviews

Do you want to get any sort of merchandise that is greatest? Then you definitely need to go newfrog.com. New frog supply many types of extravagance...

Design Furnishings brand logo for reviews of online shopping for Home and Garden products

Design Furnishings

1 reviews

A home is not a real home unless you have some decent furniture to actually live in it. And also gardens need some garden furniture if you want to ...

2Modern brand logo for reviews of online shopping for Office, Hobby & Party Supplies products

2Modern

11 reviews

Looking for the top quality furniture and home accessories? Want to make your home look appealing? Want the latest fulmination experience? Need the...

HomeSquare

Every house needs some furniture and home décor to make it feel like a home to the people that live in it. But what is the best place to find them? One of the shops that sells home furniture is HomeSquare. But how will you know what kind of shop HomeSquare is? Here, at US-Reviews, you can find that out by reading reviews that real customers wrote about HomeSquare.

About HomeSquare’s History
Homesquare is a company that sells furniture. The company was established in 2004. Arash Fasihi founded HomeSquare as a small website for audio-video furniture. Back in those days, the name of the company was Audio-Video-Furniture.com. The goal was to provide a high TV stand, something that couldn’t be found anywhere else. Soon after, the business was expanded to include all kinds of home furniture, and the name was changed to HomeSquare

About HomeSquares Products
As mentioned above, HomeSquare sells all sorts of homeware and household products. For your bedroom, they offer bachelor chests, nightstands, bed frames, chaise lounges, mattresses, bunk beds, headboards, loft beds, trundles, jewellery armoires, blanket chests, bedroom benches, lighting, mirrors, wall art, dresses, beds, bedroom sets, daybeds, TV armoires, accent chairs and dressers. Your living room can be furnished with their recliners, sofa beds, nesting tables, TV mounts, sofa tables, coffee tables, sofa sets, loveseats, console tables, magazine racks, bookcases, curio cabinets, fireplaces, ottomans, end tables, gliders, living room benches, sofas, clocks, room dividers, rugs, bean bags etc. In their kitchen & dining category, you can find dining sets, bakeware, pantries, cutlery, buffet tables, china cabinets, bar carts, home bars, multi-game tables, game chairs, wine racks, butcher blocks, bakers racks, serveware, drinkware, kitchen islands, breakfast nooks, dining tables, dining chairs, bistro sets, dinette sets, poker tables, pub sets, microwave stands etc. You can create a home office with their drawing tables, drafting chairs, desk chairs, task lamps, office storage cabinets, work tables, standing desks, height adjustable desks, office suites, chair mats, laptop stands, printer stands, bookcases, folding chairs, office chairs and computer carts. For babies & kids, they offer nursery furniture, changing tables, kids vanities, rocking chairs, play kitchens, clothes trees, Bunkie boards, crib conversion rails, gliders, rockets, night stands, toddler beds, step stools, train tables, toy boxes, educational toys, crib mattresses, ride on toys, doll houses and more. In your bathroom, you can make use of their stand alone cabinets, laundry hampers, faucets, linen towels, medicine cabinets, bathroom vanities, towel racks, standing spacesavers etc. HomeSquare also provides outdoor furniture, outdoor seating and outing accessories like umbrellas, firepits, outdoor cushions, outdoor pillows, patio swings, patio glides etc. And they offer home décor like rugs, poufs, faux florals, candle holders, faux plants, canvasses, decorative items, valances, blinds, shades, vases, urns, photo frames, wall display shelves, paintings, decorative pillows, flower pots, holiday wreaths, statuettes, figurines, decorative trays, planters, lanterns, accent foot stools, curtains, tiers, drapes and more. And, last but not least, they offer lighting like flush mounts, task lamps, wall scones, light bulbs, post lanterns, wall lighting, outdoor hanging lights, chandeliers and pendant lighting.


Services of HomeSquare
HomeSquare has a delivery service as well as a customer service department.

Complaints, Compliments and Tips for HomeSquare
Please leave your own HomeSquare review, so other people will know what to expect from this homeware supplier.

How will your house look with furniture and homeware from Homesquare? Read customer reviews about their beds, desks, office chairs, sofas & home decor