Finnish Design Shop

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Finnish Design Shop

100% Would buy here again

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Spotlight: What are our customers saying?

T
Tracy Holmes
I appreciate the beautiful items, friendly customer service and prices from Finnish Design Shop. The delivery, however, has not been a good experience. I ordered a bit over a month ago and the tabl...Read on
A
Avery Page
They have the amazing quality and design which makes me carve to buy from here more also they have so many items , i bought the decor items few days back. i bought randomly, and they gave the best...Read on
L
Linda
Great products at excellent prices and backed by great customer service. I’ll order from FDS again. Read on
K
Keith Aldrich
Stay away for DHL delivery options! First order was shipped, tracked and delivered by UPS on time an intact. Second order was shipped via DHL and has slipped into a black hole - stuck in Germ...Read on
P
paul chaina
disgusting service. spent nearly 5 k AUD on lights that did not turn up? when i emailed to confront the company they advised that it was returned to there warehouse because there was an error with ...Read on

All reviews (5)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Table, 2 chairs, blown glass birds, pillows

    I appreciate the beautiful items, friendly customer service and prices from Finnish Design Shop. The delivery, however, has not been a good experience. I ordered a bit over a month ago and the table and chairs especially because they were listed as “in stock.” I have contacted customer
    Service several times and they are very nice but I seem to be no closer to receiving my order. My last email received an automated reply “due to high volume of activity” and it would likely not be more than 3 days to receive a reply from customer service. I just want my order or an honest answer as to when it might arrive. I placed the order Nov. 9th.


  • Ordering

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    Would buy here again
    Overall

    SO good and so in budget

    They have the amazing quality and design which makes me carve to buy from here more
    also they have so many items , i bought the decor items few days back. i bought randomly, and they gave the best ,
    Must try , you are gonna love it


  • Ordering

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    Would buy here again
    Overall

    Iittala dishes and stelton thermal carafe

    Great products at excellent prices and backed by great customer service. I’ll order from FDS again.


  • Ordering

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    Would buy here again
    Overall

    Roughly $10K in various ceiling lamps

    Stay away for DHL delivery options! First order was shipped, tracked and delivered by UPS on time an intact. Second order was shipped via DHL and has slipped into a black hole - stuck in Germany over 10 days now with no scheduled uplift or delivery date. A weak and insincere "Covid-19" is provided as the explanation for the delay each time I reach out to DHL for an update - as though after 6 months the pandemic has caught them by surprise... If you can't move the package, don't pick it up. Again, stay away from DHL for all delivery options. Other than that, Finnish Design Shop products are great!


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    $5000

    disgusting service. spent nearly 5 k AUD on lights that did not turn up? when i emailed to confront the company they advised that it was returned to there warehouse because there was an error with shipping. They then stated that they could re send but we would have to pay another $1000 FOR SHIPPING??? This is completely unfair and now i have to go to my bank and advise that this is fraud?
    can not believe that this company can operate like this... if there was 0 stars that what i would give then
    NOTE: they did not even notify me that this error occurred. I had to email them to see where the order was.


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