Extratopia - Overall Rating based on 19 reviews
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Overpriced disappointment
I'm so disappointed with my purchase. It took forever to get here and the quality is not worth the price. The material feels so cheap and the design doesn't match what was shown online at all. It's frustrating that there are so many sites that look just like this one, it feels like a total scam. I really hope others read this and don't waste their money shopping at this online store.
Wrong item received
Extratopia owned up to their mistake of sending the wrong item, but they wouldn't give me a prepaid label to send it back. They said I could only get a full refund if I sent the item back myself, even though the shipping cost was more than the refund. Plus, the quality of the item was terrible, I wouldn't even think about wearing it. Save yourself some money and don't shop here.
4 pants, long-sleeved vintage printed sweatshirt
I got some really awesome pants and a vintage sweatshirt from this place, but man, it was a total scam! When my order arrived, it was from some random place called Aromiya. Then, I checked out their Instagram and it took me to another site called Liveliky. The pants they sent me were not at all like what I wanted. They were made out of this weird material and way too big for me. To make matters worse, my vintage sweatshirt was missing! When I tried to return the stuff, the email they gave me didn't even work. The only email that did work was for some guy named Mark Robin, who hardly ever got back to me. Now I'm stuck with these weird pants and no sweatshirt, and I even paid extra for that missing item! It's just awful service, don't even bother with them!
Incorrect items, no refund
This place is a total joke. I ordered some stuff and all I got was a bunch of junk. When I reached out to customer service, they had the audacity to tell me they ran out of the things I actually bought. And on top of that, they wouldn't even give me my money back, just kept sending me those automated email replies. Avoid this shady business at all costs.
Jean shorts with sewn shut buttonhole, poor quality pants with weird sizing
I just bought a pair of jean shorts that had a buttonhole sewn shut, and I ended up cutting my finger trying to fix it. On top of that, the other pants I got were not great quality and the sizing was all wrong. It was just a really frustrating experience all around.
Online order of clothing
I messed up big time by ordering clothes from this website and man, do I regret it. The stuff I got was total junk, nothing like what they showed online. And when I tried to get in touch with customer service, let me tell you, it was a nightmare. They were no help at all and just blew me off. It's pretty obvious to me now that this place is a total scam, preying on folks like me. Turns out they aren't even based in the US like they claim, which should've been a huge warning sign for me. Do yourself a favor and steer clear of this shady company. Trust me, it's not worth the hassle.
3 items
My experience ordering from this company was a total disaster, let me tell you. I ordered 3 things, and oh boy, it was a mess. So, two of them came like they were supposed to, but then bam, out of the blue, there was a shipping fee waiting for me that I wasn't told about. I tried reaching out to the company a couple of times about it, but no response. And then, to top it all off, the third item shows up weeks later with another fee, but get this - it wasn't even something I ordered! It was a complete mess, and it ended up costing me an extra $20.
Retro shorts purchase
Dang, I really wish I had seen that other review before I went ahead and bought those retro shorts from this place. Let me tell you, they are absolutely nothing like how they were described! The material is just all funky and not even close to what I was expecting. Feels like they're straight up trying to deceive us or something. Man, I'm so let down by this purchase!
Screenprint sweatshirt
The sweatshirt I got was a major letdown. It looked super cheap and not at all like what I expected. The design I wanted was printed poorly on some low-grade material. I tried to contact them for a refund, but all I got was an automated error message. I'm stuck with this disappointing sweatshirt and no way to fix it.
Three Sweatshirts
I ordered 3 sweatshirts from this online store and one of them had a messed-up double print. Their customer service was awful, they wanted us to ship it back to China on our dime without any promise of a replacement or even a voucher for next time. They kept sending us emails non-stop until we just gave up. Avoid this company at all costs!
Wrong size and color, poor quality
I had a terrible experience with this company. I ordered a pair of pants in a specific size and color, but they completely messed up and sent me the wrong thing. The quality of the item was also pretty bad and definitely not worth the price. When I reached out to customer service about it, all they offered was $20 off my next purchase as compensation. I told them that wasn't okay because I'd basically be paying more for the same item, and there was no guarantee they wouldn't mess up my order again. I haven't heard anything from them since then. Needless to say, I won't be doing any more business with them in the future.
Clothing purchase
My experience at Extratopia was totally disappointing. I ordered some clothes and when they got here, they were nothing like what I saw on the website. The shorts were way smaller than I thought and even had rust on the button. On top of that, I never got the peach shirt I ordered, and when I reached out to customer service, they said my order was canceled and I was refunded, but I never saw that money. The way they handled it was frustrating and made me feel like they didn't care about my concerns. I definitely wouldn't suggest buying from them because the quality wasn't what I expected and the customer service was a letdown.
Misleading product
I bought these two sweaters thinking they were knit, but got a polyester sweatshirt instead. Customer service was awful, telling me both items were the same. I can't believe the false advertising and now they won't even pay for return shipping.
Wrong Sizes and Different Item
Yeah, so I ordered from this place and they totally messed up my order. They sent me the wrong sizes for 2 of my items and one of the items wasn't even what I ordered! When I tried to return them, they said no returns but gave me a coupon. But guess what? The coupon wasn't even that good because I had to spend more than the coupon value. Such a bummer, you know?
Jeans and shirts
I'm really upset about my last shopping experience at this store. I bought a pair of jeans and two shirts, but what I got in the mail was totally different from what I saw online. It's pretty obvious that they took the product pictures from another place. The jeans are still nice and decent quality, but the shirts were a real disappointment. They were definitely lower quality than I expected.
Poor quality merchandise
I had a really bad experience with this store. The stuff I got was such poor quality, it felt like a total rip-off. When I tried to send the stuff back, they wouldn't give me a return label and started ignoring my emails. I would definitely steer clear of this store.
Jeans and sweatshirt
I just bought some jeans and a sweatshirt from this online shop, and man, I was not too happy about it. It took forever for the jeans to get to me, like two whole months, and I'm in The Netherlands! And when they finally arrived, the quality was just alright. I'm not sure how they'll hold up after a few washes. Plus, the print on the jeans looked a little off, which made me doubt if they're even legit.
Terrible quality clothes
Oh my gosh, I ordered these clothes from here, and let me tell you, they were just terrible. The material is like super cheap and the sizing is all off. We went two sizes up and it was still too small! And to top it off, they sent our order separately. One came on time, but the other took forever to get to us, like 4 months! And get this, we found it on the floor because they didn't put our phone number on it! Like, what’s up with that? So we had to track it down ourselves. When we asked for a refund, they only wanted to give us back some of the money, like no way! We didn’t even want the clothes because they were so tiny and the material was gross. Definitely steer clear, it’s the worst!
Vintage Casual Printed Pants
Firstly, the tracking code they gave me did not work for any known shipping service. The websites "tracking" button did not reveal any information whatsoever, and permanently stayed on the "THERE IS NO INFORMATION FOR THIS YET" page the entire 2 months that I waited (even though the website says 2 weeks max). The Pants I received WERE NOT the ones I ordered, and even if they were, the material was absolutely horrendous and cheap. They DID NOT offer me a full refund despite the fact that they sent me the wrong item to begin with, and I needed to pay to return them. ABSOLUTELY ATROCIOUS. BUYER BEWARE
Not okay!!!! The items I received were
1the wrong item
2. Cheap material
The clothes are also expensive for such cheap clothes .It's a scam website and steals your money..DO NOT BUY FROM IT!!!!!!!!
Review with most votes
Vintage Casual Printed Pants
Firstly, the tracking code they gave me did not work for any known shipping service. The websites "tracking" button did not reveal any information whatsoever, and perm... Read onBy: Twigg Lech