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Delayed order, lack of communication
I bought something from this company back in November and it was supposed to ship right away. But now it's mid-December and still no sign of my order. To make matters worse, they haven't been keeping me in the loop at all - just got a basic email saying my order is on its way. And I can't even cancel it, which is really frustrating. Thank goodness my credit card company is helping me out with getting my money back from these shady folks.
tried to buy Sera glassware
Customer service is terrible. Shop at your risk. I ordered several items for Christmas gifts in mid-November. Items never shipped although Food52 continued to show as available on their web site. Rip off.
Zwilling nonstick 2 pan set (large deep frying pan and "wok"
We absolutely love these pans. They are exactly as described and work very well with all types of foods and cooking styles. Recently, the large pan appeared to be developing a loosening of the surface in one spot and we reached out to Food52. They promptly responded, expressed their apologies for the problem we were having and asked for pictures. We sent the pictures later that day and heard back in a day and a half with an email saying that they were sending a replacement. Shortly after we received that email, we received another saying that the item was being shipped. This is what customer service should be.
Between the excellent customer service, the wide range of high quality products and their openness to share tasty and doable recipes and other cooking/food tips, we will definitely shop here againHousewares
The photography on the site was misleading and the item arrived a much lighter color than pictured. The do not have a customer service number....only email which they mostly ignore. The only answer I received was after I emailed for the third time and said I was going to have to give a bad review if the issue was not resolved. They made it sound like they had been trying to respond and I just wasn’t getting them. There were no responses in my junk mail and they proceeded to ignore several emails after that. I would never purchase from this company again. They essentially have no customer service, so, if something goes wrong, you are just out of luck.
Five two apron
I wanted to love this item. The washing and drying of it was terrible. It was soooooo wrinkled. I tried to steam it as I don’t usually iron anything. The wrinkles did not come out. I was super disappointed in this purchase and would not recommend to anyone that wants something easy to care for.
About Food52
Are you tired of wandering all over there to find kitchenware and good recipes for food? Do you find it difficult to search for kitchenware and to decide what to cook? Then you have found the solution to your all problems. Food52 would provide you with the best kitchenware and amazing recipes that are tested and suggested by top chefs. We would recommend you to check out the reviews left for them by their customers here on US-Reviews.
About Food52
Food52 is a New York-based online community that provides you with good recipes and high-quality kitchenware & home design services. Food52 would offer thousands of test kitchen approved recipes to the people who love cooking and experimenting with the ingredients to make them taste delicious. Food52 cares for food lovers, as foodies love to cook and passion for cooking demands good equipment to be used. So, Food52 has high-quality and beautifully designed kitchenware that appeals to you to cook amazingly.
Products & Services offered by Food52
Food52 is offering test kitchen approved recipes and amazingly designed kitchenware at its online store. Food52 also provides home design services whether these are related to your kitchen, dining table, closet, living room, and all kinds of interior design. It would also provide you with a travel guide and facts about different countries and famous places. You don't need to waste time on different sites to search for all of these things, you will get everything in one place. Unfortunately, once an order has been processed, they are no longer able to cancel the order. If your order has gone through you'll receive a confirmation email. Unfortunately, they do not offer free shipping right now. They offer standard shipping starting at $9 within the contiguous U.S. The majority of their products are shipped via UPS Ground, although some ship via USPS. If you need something quickly, many of their products are also eligible for express shipping for an additional charge. They currently ship within the U.S., to all 50 states but they hope to offer international shipping sometime in the future! Food52 accepts returns on products (for a refund, minus the cost of return shipping) within 30 days of delivery. Your item must be unused and in its original packaging. Gift cards, monogrammed pieces, custom furniture, cloth face masks, pantry, and perishable items (like wreaths) are not eligible for returns. They currently accept Visa and MasterCard debit and credit cards issued by U.S. banks, as well as American Express and Discover. They also accept payments via PayPal, Apple Pay, and Google Pay. For more information contact them via email at hello@Food52.com or chat them live via their website.
Comments, Complaints, and Opinions
As Food52 is much appreciated for its products and services, but it would very helpful if you have a complaint about any product or any service from which you are not that much satisfied. Leave your honest review below and share your experiences. Your reviews would be important in attracting future customers.
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Categories Food52
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Seite online seit: January 22, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Five two apron
I wanted to love this item. The washing and drying of it was terrible. It was soooooo wrinkled. I tried to steam it as I don’t usually iron anything. The wrinkles did not come o... Read onBy: Veronica Davis