bumboo1 reviews

Quick note about delivery and service May 4, 2026

I signed up for a three-month refill of their toilet paper after a friend showed me their packaging online and I figured I'd try the "ethical" option. Long story short, I somehow swapped two digits in my zip code and didn't notice. A week went by with no box, the carrier's tracking just said it was sitting at their depot. I tried calling the carrier but their phone system didn't accept the tracking number, and their web chat links were dead, so I couldn't actually get anyone on the line to help. I emailed the company expecting the usual shrug — you know, "it's with the shipper, not our problem" — but they replied in under an hour. They updated my address, apologized for the hassle, and told me they'd already sent another box that would arrive in two days. They didn't make me re-order, they didn't charge me again, and they didn't make excuses. I was honestly surprised by how quickly they sorted it; that was the part that stood out more than the product itself. The initial delivery hiccup was annoying, but the way their customer service handled it made up for it. I also ended up telling another friend about them because of that response — not because the paper is revolutionary, but because people like simple, fast fixes. So yeah, delivery had a bump, ordering was straightforward, price seemed fair, and service was genuinely good — practical and efficient, no theatrics.