PatPat - Overall Rating based on 38 reviews
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Pink baby onesie
I just bought a pink baby onesie from this company and I have to say, I was really impressed with how fast their customer service responded. Romie from customer service reached out to me by email within a day, and not only was the reply quick, but it was also really professional and helpful. I always love it when companies put effort into their customer service, and this definitely makes me want to shop here again in the future.
Great Customer Service
I want to share about a recent experience I had with a product I bought that didn't quite meet my expectations. But I have to say, the customer service team really came through for me with quick and useful help. Even though the product wasn't perfect, their support was awesome and really stood out to me. They listened to my concerns and went the extra mile to make sure I was happy, which has definitely made me a loyal customer. I'll definitely be coming back to shop here again.
Clothing sizing issue
I just had a problem with the size of the clothes I bought. But I gotta say, the customer service team really came through for me. They sorted everything out fast and were super helpful. I was really grateful for their quick response. So yeah, I definitely recommend their customer service.
Christmas Barbie clothes for my 6-year-old
I ordered some Christmas Barbie clothes for my 6-year-old daughter from you all and was super happy with the selection. But then, the package got lost somewhere for like, over 20 days. I was stressing out that my poor kiddo would be let down on Christmas morning. I got in touch with your customer service team, and let me tell you, they really stepped it up. They went out of their way to find that package and made sure it got to us just in time for Christmas. I was seriously impressed by how much they cared and worked hard to make sure we were happy. This whole thing really showed me how awesome your company is and I am so grateful for all the effort they put in.
Cute dresses for Easter
I got these really cute dresses for Easter from this website. I messed up my address, but when I reached out to customer service, they couldn't change it. They did give me the tracking info and the shipping company, so it all worked out. The dresses are adorable and just right for Easter! So excited to wear them.
Good fabric but season confusion
I just bought some clothes online and they're made of good fabric, but they didn't say what season they're for. I live in a place where it gets really cold in the winter, so I need clothes that'll keep me warm. It would've been nice if they mentioned which fabrics are better for different seasons, you know?
Return and refund process
I had to return some items that came late, and I gotta say, the customer service I got was really great. When I contacted them about the issue, a lady named Honeylette helped me out with the return and refund super quickly. She was really knowledgeable and friendly the whole time, which made the whole process way easier and less of a hassle for me.
Mommy and me outfits
I just bought some matching mom and daughter outfits from this store, and I'm so happy with how everything turned out. It did take a couple of weeks to get my order, but once I got it, all the clothes were just like they were advertised. They're super comfy and the prices were perfect. I'm definitely planning on coming back here to shop again in the future.
Recent order delivery experience
I ordered from this company recently, and usually their products are top-notch, but this time the delivery was not great. The courier said they tried to deliver it twice, which is weird because I've never had trouble getting my orders before. Two days before it actually arrived, I got a message saying they had tried to deliver it, and that just made me even more annoyed. Finally, after waiting 20 days, I got the order. Now I'm just hoping the baby clothes I ordered will fit.
Lovely clothes, fantastic customer service
I was so impressed with the customer service at this store! They helped me out right away with my return, and it was super easy. The clothes I got there were really cute and I would totally suggest this place to anyone who wants stylish clothes that don't break the bank.
Multiple items
I ordered a bunch of stuff more than two weeks ago and it still hasn't even shipped out. The status of my order has been stuck on 'processing' for days. I called customer service and they said my items would come by a specific date, but that was a total lie. This whole thing has been a nightmare and I definitely won't be shopping with them in the future.
My amazing purchase
Thanks a lot for all your help with my order! I really enjoyed using the app, and the team's support got back to me super quick. They were so helpful and kept in touch until everything was fixed. I really appreciate it, you all are so awesome and friendly.
Baby clothes purchase
I am totally obsessed with the clothes on this website! I've been getting some baby clothes for my new cousin. They are seriously the cutest little things ever. The quality is top-notch, the prices are super reasonable, and the delivery is crazy fast. Every time I get a package from this site, it feels like Christmas morning all over again. I just can't stop ordering!
Survey reward inquiry
I just finished a survey that said I'd get $15, but I haven't actually gotten it yet. I tried talking to customer service on Live Chat, but my problem still isn't fixed. It's frustrating to not get the reward they promised me for giving feedback.
Entire wardrobe for myself, husband, and 2-month-old daughter
I was so surprised by how good the stuff I got from that online shop was. They had some really cool designs and a ton of choices to pick from. A few things I got were a bit big, but it didn't really bother me much. I was super happy with everything I got for me, my husband, and our kid. The quality was amazing and I'm already excited to order more stuff from there again soon.
Recent purchases
I just bought some stuff on this app, and let me tell you, I was seriously impressed with the service. The customer support team was super professional and quick about fixing any problems I had. They really went out of their way to make sure I was happy with what I bought. I totally recommend their service to anyone who wants an easy shopping experience.
Refund request
I had a bit of a mix-up with my order recently and needed a refund. The people who work at this online store were super nice and got back to me quickly. They sorted everything out easily and didn't even make me send back the items. I was really impressed with how they handled everything so well and professionally. I definitely suggest this website to anyone else who might have the same problem.
Awesome customer service!
I messed up my order, but I reached out by email and they got back to me really quick, even on a Sunday! Their communication was awesome, so I'll definitely be shopping with them again.
Precise customer service
I had a great experience with the customer service assistant who helped me out quickly and accurately with my issue. It was easy to get everything sorted out and I was really impressed with how smoothly it all went. Now I'm just waiting for my refund, but overall, things have been going well.
One item order
I bought this really cute outfit for my little sister, but it was so frustrating that I could only order one since it was on sale. I mean, why wouldn't they want to make more money by letting people buy more than one? It just doesn't make sense to limit customers like that. I really hope they change that rule soon because it's pretty annoying.
Review with most votes
the kids clothes are way too g
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