PatPat44 reviews
This score is based on 44 genuine reviews submitted via US-Reviews since 2019.
Featured Reviews
Reviews (44)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Caught My Eye
I clicked through a few pages and honestly I was pleasantly surprised — everything looks clean and not cluttered. The product photos are great, really bright and zoomable, which helped me compare details without guessing (wish they'd add short videos though). Menus are obvious, filters for price, color and ratings made finding stuff fast. Prices seem reasonable for what you get. Payment & shipping info is right there, and the FAQ/live chat made me feel less anxious — returns are spelled out too. Overall smooth, I'll probably order and I'm kind of excited to try one.
Nice photos, poor fabric
I pictured cozy little onesies for my newborn nephew - something soft against his skin - so I ordered six items (onesies, a couple wool-labeled pieces, and some marked 100% cotton). I needed decent fabric because my sister’s baby has sensitive skin and we don't compromise on that. The photos online looked great, but when the box reached Seattle the clothes felt flimsy, thin, and the prints already looked faded. Some "wool" pieces were rough, not warm or soft. I paid in rupees and honestly don't know where it shipped from, which just added to the disappointment. Won't buy again.
Not-so-free returns
There I was, ripping open the package on a Tuesday evening and thinking, huh, not bad at first glance. I tried them on right away — wrong fit, fabric felt cheap — so I clicked return. Big mistake. It took forever to even reach a live person, and when I finally did they asked a million questions like they were interrogating me. Then, after the runaround, ok you can send it back — but you'll pay $30 shipping. For two tiny pieces. Great. Delivery itself was fine, arrived when expected, but customer service made the whole thing a mess. If you're counting on that 'free return' claim, don't. Took way too much time and patience. Left me pretty annoyed, honestly.
Pretty helpful, not flawless
I actually saw this on a mom's Instagram post and told my sister to check it out, so that’s where it started. Package was late — turned out to be a carrier problem, not the seller — and I was annoyed, but customer service was calm and actually listened. They refunded me and said I could keep what I ordered, which saved me the return hassle, so that felt...nice, honestly. The stuff itself is comfy, soft enough for everyday wear but a bit thinner than I pictured, you know? Fits true to size though. Conversation with the rep felt real, not robotic, which I appreciated. I’ll probably order again, but I’ll keep an eye on shipping timelines next time, for sure.
Half worried, pleasantly surprised
quick replies, actually listened, and offered a refund while letting me keep the item. That felt like someone caring, not reading a script. The sweater fits into my regular rotation now; I wear it a lot on quick trips and at home. So yeah, I went from skeptical to pretty happy. Small hiccup with delivery, but the people fixed it and totally relieved.
The turning point in the mess
a polite rep called, agreed to sort the refund for the duplicate, and walked me through the refund appearing on my card. It took time and patience, but that single clear action made me relax — it showed someone actually owned the mistake. I’m still annoyed about the extra hassle and wish returns were easier up front, and that delivery checks were better. If you order, double-check everything when it arrives and keep calm but persistent with support. Overall, not great at first but redeemable if you get the right person on the line.
Lost my Christmas money, seriously
don’t order from these folks — I paid close to $400 and never got a thing. I’m a single mom on a fixed budget, so that hit hard. I ordered a couple of kids’ coats (size 5 Minnie varsity and a Barbie one) and other stuff for holiday gifts, thought I found a good deal, paid up, and then nothing arrived. I emailed them, waited, and still no answers — it’s just radio silence. I’ll be talking to a lawyer Monday and I’m filing with the BBB, because I can’t just let $400 disappear. Wish I’d read the bad reviews first, live and learn, I guess. If you’re thinking of ordering: double-check reviews, maybe use a card that lets you dispute charges, and don’t assume it’s fine just because the site looks nice. I’m upset but trying to stay practical — I’ll keep pushing for a refund and I hope they fix this mess before more people get burned.
Good fit, lousy follow-up
I was actually pretty happy when the box arrived. I’d ordered a dress to match the family outfits for Easter and it looked right. I tried it on, it fit, so I folded it back in the bag and set it aside. A few days later I washed it like I always do before wearing new stuff. When I hung it up to dry I noticed something weird — the skirt was sewn so the slit ended up in the back. It was backwards. I’d never worn it, only tried it on, so I reached out and sent pictures. Problem was, it was past their 30‑day window. I explained it was defective and asked for a replacement. That’s all I wanted. They offered me a refund instead. Fine, except I got it on sale and now if I want the same dress I’ll pay more plus shipping to reorder. So I either lose money or lose the matching outfit idea. Customer service wouldn’t budge. They kept saying past 30 days, no replacement, just refund. That part annoyed me a lot. The fabric and fit were actually pretty nice though, and I’m genuinely glad the dress itself was comfortable and looked good when I tried it. Just disappointed by how the return was handled and that it cost me extra to fix something that wasn’t my fault. Also couldn’t upload the photos to show them, which didn’t help. Anyway, nice dress, shaky experience. I expected better.
That catchy ad almost stopped me
the ad song is still obnoxious to me. It’s the kind of tune that gets stuck and makes me roll my eyes every time it pops up on YouTube. That didn’t change — I’d prefer they swap it for something less relentless. Service and delivery were fine though, no drama, stuff arrived on time and the packaging was neat. So would I recommend? If you need decent, cheap kid clothes and don’t care about the marketing noise, go for it. If jingles drive you nuts, maybe mute the videos first. Overall happy with the clothes, mildly annoyed by the marketing.
Tiny-jingle, big-relief
I’d had worse with other brands that shoved music down my throat, but PatPat surprised me by being… fine? The ordering was straightforward, no weird hoops, and the checkout didn’t try to up-sell me into oblivion. Packaging was okay, a little squish here and there, but nothing tragic. Customer service answered without that robotic “we care” spiel, which I appreciated — real person, real answers. Price felt fair, not rock-bottom but decent for what showed up. Delivery arrived sooner than I’d braced for, which was a bonus because I’d already built the drama in my head. I’m not saying I’m their biggest fan now, but I’m glad I don’t cringe every time I open an app. Grateful it was pleasant, honestly. If you’re like me and expect the worst from online ads, this felt like a small mercy. Would buy again if the tunes stay optional.
Pink baby onesie
I just bought a pink baby onesie from this company and I have to say, I was really impressed with how fast their customer service responded. Romie from customer service reached out to me by email within a day, and not only was the reply quick, but it was also really professional and helpful. I always love it when companies put effort into their customer service, and this definitely makes me want to shop here again in the future.
Great Customer Service
I want to share about a recent experience I had with a product I bought that didn't quite meet my expectations. But I have to say, the customer service team really came through for me with quick and useful help. Even though the product wasn't perfect, their support was awesome and really stood out to me. They listened to my concerns and went the extra mile to make sure I was happy, which has definitely made me a loyal customer. I'll definitely be coming back to shop here again.
Clothing sizing issue
I just had a problem with the size of the clothes I bought. But I gotta say, the customer service team really came through for me. They sorted everything out fast and were super helpful. I was really grateful for their quick response. So yeah, I definitely recommend their customer service.
Christmas Barbie clothes for my 6-year-old
I ordered some Christmas Barbie clothes for my 6-year-old daughter from you all and was super happy with the selection. But then, the package got lost somewhere for like, over 20 days. I was stressing out that my poor kiddo would be let down on Christmas morning. I got in touch with your customer service team, and let me tell you, they really stepped it up. They went out of their way to find that package and made sure it got to us just in time for Christmas. I was seriously impressed by how much they cared and worked hard to make sure we were happy. This whole thing really showed me how awesome your company is and I am so grateful for all the effort they put in.
Cute dresses for Easter
I got these really cute dresses for Easter from this website. I messed up my address, but when I reached out to customer service, they couldn't change it. They did give me the tracking info and the shipping company, so it all worked out. The dresses are adorable and just right for Easter! So excited to wear them.
Good fabric but season confusion
I just bought some clothes online and they're made of good fabric, but they didn't say what season they're for. I live in a place where it gets really cold in the winter, so I need clothes that'll keep me warm. It would've been nice if they mentioned which fabrics are better for different seasons, you know?
Return and refund process
I had to return some items that came late, and I gotta say, the customer service I got was really great. When I contacted them about the issue, a lady named Honeylette helped me out with the return and refund super quickly. She was really knowledgeable and friendly the whole time, which made the whole process way easier and less of a hassle for me.
Mommy and me outfits
I just bought some matching mom and daughter outfits from this store, and I'm so happy with how everything turned out. It did take a couple of weeks to get my order, but once I got it, all the clothes were just like they were advertised. They're super comfy and the prices were perfect. I'm definitely planning on coming back here to shop again in the future.
Recent order delivery experience
I ordered from this company recently, and usually their products are top-notch, but this time the delivery was not great. The courier said they tried to deliver it twice, which is weird because I've never had trouble getting my orders before. Two days before it actually arrived, I got a message saying they had tried to deliver it, and that just made me even more annoyed. Finally, after waiting 20 days, I got the order. Now I'm just hoping the baby clothes I ordered will fit.
Lovely clothes, fantastic customer service
I was so impressed with the customer service at this store! They helped me out right away with my return, and it was super easy. The clothes I got there were really cute and I would totally suggest this place to anyone who wants stylish clothes that don't break the bank.
About PatPat
Your baby deserved the best. But since there are many shops that offer baby clothes, baby furniture, and other baby outfits, you might find if hard to filter out the right baby & toddler shop. So where can you go? One of the shops that you can visit is PatPat. But what kind of quality baby clothes do they offer? How useful and sturdy will their home furniture be? Will their matching outfits be durable enough to last until your child outgrows it? And what kind of customer service will PatPat provide for you if encounter some kind of problem, question or complaint? Read reviews written by real customers of PatPat to find out what this shop has to offer. Their opinions, remarks, comments, experiences, and ratings can help you decide if PatPat is the right shop for you and your baby or toddler so you can make your own informed decision to shop at PatPat or not.
About PatPat
PatPat is a company that offers clothes and other items for baby?s, toddlers, kids, women, and families. The company is run by a couple of engineers. They developed InterFocus INC. InterFocus INC is meant to make your shopping experience more accessible. They want to cut the middleman so your purchase won?t have to ?break the bank?. At their shop, you can find all sorts of clothes for babies and toddlers. They offer hooded jumpsuits, long sleeve jumpsuits, bodysuits, long sleeve tops, striped pants, short sleeve bodysuits, long sleeve tees, toddler pants, hats and more. for kids, they offer windbreakers, tops, pants, hooded jackets, vests, cotton hooded jackets, long sleeve jackets, princess dresses, fleece-lined slip-on shoes, waterproof rain boots, sneakers, princess shoes, long sleeve dress, cap-sleeve princess dresses, coats, hooded fleece coats, knitted sweaters and more. And for women, they offer rompers, bottoms, pajamas, tops, dresses, jumpsuits, swimwear, activewear, plus size clothes and maternity wear. There are some matching outfits in collections like mommy & me, daddy & me and family look. And they offer home & storage items like bedding, bath products, wall décor, home décor, storage solutions, stationary, outdoor games, kitchen supplies, dining supplies and more.
Services of PatPat
You can order their items via their website. Just select the product or clothing items that you want and complete your payment. PatPat?s delivery service will send the items directly to your home. There is also a customer service that can help you out if you require any assistance. Don?t forget to take a look at their flash sale section for some nice discounts and special offers.
Complaints, Compliments and Tips for PatPat
Have you ever shopped at PatPat before? If that?s true, we would love to know what you think about this webshop. How well do their jumpsuits, bodysuits and other outfits fit your baby? Do your children like the kids clothing offered by PatPat? How durable and comfortable are their dresses? And what is your opinion on their customer service and delivery service? Write a review and tell us what you think of PatPat, their products, and their services.
How do babies look with clothes from PatPat? Read customer reviews about their rompers, jumpsuits, dresses, bodysuits, jackets, coats, bottoms & tops.
Bonus!
📊 How did PatPat shine for you?
Contact Information
5825 SUNSET BLVD
90028 LOS ANGELES
United States
Categories PatPat
Online Shop | Children & Baby | Fashion
Page Statistics
Last update: October 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
the kids clothes are way too g
My kids have the very particular taste, yes they are spoiled kids!! and i am that mom, beat me. Okay so yes, i always buy stuff from the shop, but this patpat company is good a... Read onBy: Riley Polland