Trainz.com Reviews : Share your review & read experiences

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Trainz.com

93% Would buy here again

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Spotlight: What are our customers saying?

R
Rob
I always receive items as described and greatly packaged. What I have problems with is they use FEDEX as their shipper and FedEx likes to keep packages in Georgia 5 to 7 days after receiving them...Read on
D
Dave
Their services and prices have been where I needed them to be and I enjoy looking through their website for more deals. I highly recommend them.Read on
D
Dave Hartmann
I have ordered several times from Trains, enough to subscribe to their premier membership. I like their specials where if you spend a pre determined amount there is free shipping. Always look forwa...Read on
J
James McKay
Trsinz is a great store. They are professional, friendly, efficient, and reasonably priced.Read on
M
Michael Plake
Product selection is very good and their customer service is outstanding.Read on

All reviews (396)

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    American Models and American Flyer S Gauge trains

    I always receive items as described and greatly packaged.
    What I have problems with is they use FEDEX as their shipper and FedEx likes to keep packages in Georgia 5 to 7 days after receiving them to continue the package on they way. I don’t or can’t figure out why they do that?


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    Lots of rolling stock and engines.

    Their services and prices have been where I needed them to be and I enjoy looking through their website for more deals. I highly recommend them.


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    O scale trains from time to time

    I have ordered several times from Trains, enough to subscribe to their premier membership. I like their specials where if you spend a pre determined amount there is free shipping. Always look forward to a package from Trainz!


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    Lionel train car, Marx track lockons, other products.

    Trsinz is a great store. They are professional, friendly, efficient, and reasonably priced.


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    RPO car

    Product selection is very good and their customer service is outstanding.


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    I've bought a couple of different HO scale passenger cars.

    I model modern day Amtrak, and I have found that Trainz has a really good selection of new and used rolling stock. It was easy to order, they kept me updated on the progress of my orders, and they delivered the exact product as advertised. Their packaging has been spot on. Their prices are pretty reasonable, I only gave them a 4 because they do charge market prices for harder to find cars ( I am looking at you, Walthers Viiewliners! ) and a 4 on shipping because the only lower cost options were through FedEx, which has been terrible compared to UPS and USPS service. Overall, the experience was terrific and I will definitely order from them again.


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    Lionel Prewar and Postwar Trains

    The Trainz.com service is excellent! You have a wide variety of products at competitive prices. Customer service is very friendly, and the process of filling orders is very orderly and well communicated. The only thing I would suggest a change is to provide more shipping options than just FedEx. Every time I order through Trainz, FedEx never hits their own targeted delivery date and goes for several days with no update. Packages have always arrived eventually, usually >1 week after shipping.


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    Ttux cars

    Never had any issue. Great company. Good response time on questions, less than 24 hours always.tks !


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    Maerklin masts for older overhead

    The items came on time in good condition. They even put in a couple of extra pieces. Safe people to buy from.


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    O SCALE LOCOS, CARS TRACK

    HAVE ALL WAYS RECIVED ONLY THE BEST SERVICE, FAST SHIPPING AND MANY GREAT ITEMS AND OFFERS. I ALL WAYS COME BACK BECAUSE YOU CAN DEPEND ON THEM


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