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n scale products
The selection between new and pre-owned is outstanding pricing is fair and s...h costs good. Trainz is may first choice when I need n scale products and supplies.
Repair parts for MTH.
Was happy to find the parts I was looking for available here at Trainz.
TRAINS CARS AND ACCESSORIES, ETC...
HAPPY WITH MOST OF THE PURCHASE. WILL DO MORE BUSINESS IN THE FUTURE. THANKS. ROB CARRASCO
Proto 2000 steam loco
Ordered Proto loco described as "functional" It arrived on date advertised but not working. Returned it to Trainz and received immediate refund including shipping. Then ordered another of same loco, actually at better price and better loco. Works perfectly. Best Ebay experience I've had
Atlas O gauge track.
Everything I ordered was shipped and received within a few days. When I did have a order problem it was addressed within an hour and the order was shipped immediately. Customer service does not have the "yeah so what" business attitude nor is it the say anything to get a good review. They stand by what they sell and provide the support you would expect when you need it.
N scale buildings
Everything was great but the shipping. It was packaged really good, just took a while for it to get here.
I purchased several rolling stock and a Ross 175 Crossover plus several Ross turnouts.
You are doing a good job. The buyer should remember that they are purchasing previously owned treasures. With tha, they only problem that I seem to have is in ordering. When I fill out the order sheet and them go to use PayPal to pay, it gets strange by sending me through the order process again. Not sure what is wrong and I am sure that I might be missing something.
Lionel, MTH products
everything is shipped well packed, very fast. had 1 issue with an item I purchased, contacted them, sent it back, was reshipped another, worked perfectly, they even followed up to be sure I was satisfied. to date I have purchased over 30 items, and as my layout grows, will continue to do business with them. I am very pleased with this outfit.
Lionel 1666 engine with 2466wx tender, track, lionel people, lionel stations.
Your customer service is exceptional. Spoke to Jessica on several occasions about my initial purchase of a lionel 1666 engine which stopped working after only 2 hours of operation. She was instrunental in processing its return and exchange for another. Your pricing is great too. I especially like the ratings on your merchandise. Will be searching your website for further purchases.
Woodland Scenics pre-built buildings
I have made multiple orders with Trainz, and they always provide excellent service. When there is a problem, they take care of it right away.
Parts ,accessory’s ,track for Lionel.
A good one stop shop for everything that I have needed for my lionel layout.
O Scale Lionel Pass cars
I took a chance on ordering with Trainz because i couldnt pass up the price on the cars. Ordering, delivery all that stuff was fine. The cars were packaged nicely (being in original boxes and original shipping carton probably helped them survive the trek.) My one criticism is their rating of products. I recommend closely examining their photos (some of which are poorly focused) and checking their description/rating. I've see alot of their stuff on ebay rated excellent or like new with very obvious major defects. Sure enough my particular cars matched their rating as far as looks - practically new however...when the trucks were entirely out of alignment. Removing the body shells revealed both cars had warped frames that looked like an ocean wave. I was able to carefully straighten them and they are fine now but this was not accounted for in their product description. Glad i waited until they marked down the price before purchasing.
American Flyer parts and freight cars
Ordering was simple and the prices are fair.
Shipment arrived with three items missing although the form in the box showed all of the items were shipped with the order. Three freight cars were missing and there was no indication that they were to be shipped separately. Has taken at least three emails to Trainz to get their attention about the issue, and their response has been limp.parts
Prices could be a bit lower on item with known defects such as non running engines etc.
Lionel Postwar Parts
Trainz inventory and site search engine has allowed me to repair many of my cars and engines. Trainz is my "go to" site for Lionel parts. I have also found it to be a great resource for information. When a 70-year-old locomotive transitions out of a 30-year retirement from a stanky crate to a smoking train pounding down the rail, it's an awesome thing. I think Trainz is on this track.
Wabash B unit
Receive my unit and it was exactly as described, Was able to take advantage of 10% New Year discount. Unit was very carefully wrapped in bubble wrap and fit in an appropriate box. My only complaint is the cost of the shipping.
All G scale locos and cars
Absolutely love your WEB site. Your Customer Service is awesome. However I have had issues with shipping to Montana as my first 2 orders were damaged. It appears the issue was poor packaging not allowing for rough handling by the shipping company. However you have stood behind these purchases and solved my issues. You're the best.
Ho Trains
Using USPS vs FedEx way too slow.
purchased several O gauge steam engines
Company is great to deal with. The web site is easy to use. Everything i have received is as listed. I will purchase again! Thanks Robert W
Tender part
Trainz sent a defective part, they sent out a replacement asap. excellent customer service every time.
About Trainz
Trainz is a software development company best known for creating a series of train simulation games named "Trainz Simulator." The company, N3V Games, based in Australia, first launched Trainz in 2001. The Trainz Simulator series allows users to build and operate virtual railroads, incorporating realistic train physics, landscapes, and dynamic weather conditions. Over the years, Trainz has expanded its offering to include a variety of editions and downloadable content, catering to both casual players and train enthusiasts. The games provide tools for track laying, scenery placement, and route development, enabling a detailed and immersive simulation experience. Beyond the core simulation games, Trainz also supports a vibrant community of users who create and share custom content, making it a platform for creativity and customization in the realm of virtual railroading.
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Contact Information
Categories Trainz
Children & Baby | Sport & Outdoor | Online Shop
Page Statistics
Seite online seit: July 19, 2019
Letzte aktualisierung: December 11, 2024
Review with most votes
Lionel Items
Placed MANY orders with them for both parts and items and so far so good not a glitch not a complaint. They appear to be quite large and have a system so this can cause a proble... Read onBy: AL Pugliese