Care17 reviews
This rating is based on 17 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Premium membership cancellation
I recently decided to cancel my premium membership on Care. The problem is, even though I turned off auto-renewal, I'm apparently still going to be a premium member for the next 2.5 months. And to make things even more annoying, I can't seem to find any way to contact customer support about this issue. I tried reaching out to over 20 "caregivers" on the site, but only got a few responses. It looks like a lot of the listings might not even be active, which is worrying since I upgraded thinking there would be tons of options. All I want now is a refund, but I'm stuck in this frustrating situation with no customer support in sight.
Home-care hiring and savings
I tried using Care to find 3 great candidates for my home-care job real quick! I was able to interview them within 4 days and saved a bunch of money compared to other options.
Caregiver listing experience
Man, this website is a total joke. I can't believe how unprofessional and disorganized the whole thing is. It's like once you post a listing, it's out of sight, out of mind. Getting no response or updates is seriously frustrating. And the fact that caregivers have to pay to be listed, but there's no effort to make sure the listings are top-notch? Come on. The rates they offer are just insulting, considering all the work they expect you to do for basically peanuts. I realized pretty fast that this site was a waste of my time and money, so I canceled my subscription after just a month. And that sad 1.7 overall rating really says it all about how little they care about quality on this platform.
Subscription cancellation nightmare
I had this account for like six months and I cancelled it back in August. But then, surprise surprise, they billed me again in February! Can you believe it? I tried disputing the charge so many times, but they refused to give me my money back. I had to send them like a ton of proof and documents, it was insane. And to make matters worse, some of the caregivers were acting all shady and doing sketchy things. I'm telling you, steer clear of this place!
Online membership
I recently signed up for a membership with this company online, and man, I gotta say I was really let down by the service. The website seemed totally sketchy - I mean, all the users looked fake, like they were just made up by the company. And when I did some digging, turns out all the profiles were identical and had the same IP address. I felt totally ripped off after all that, so I definitely wouldn't suggest this website to anybody.
Membership purchase for caregiver job
Ugh, this website is such a pain to use! There are so many bugs and glitches that it's practically impossible to do anything. And their tech support is a mess too! I paid to post a caregiver job for my son who is on a feeding tube, but they kept rejecting my postings and saying to "read the guidelines." I read those guidelines over and over and still couldn't figure out what I was doing wrong. Finally, after contacting tech support, they tell me it's because my son is on a feeding tube. Why didn't they just say that from the start? Now I'm fighting to get my money back since they never posted my job like they were supposed to.
Home maintenance services
Man, can you believe this? Multiple folks were like, "Yeah, I can help," but then when it came time to lock in a time, they vanished into thin air. I even thought one person was on board, but they totally stood me up. I had to start a whole new job request just to try and get someone to actually follow through this Friday. And to make matters worse, they want me to give them my credit card info just to post a job for pet care. Um, no way.
Membership payment
This place is a complete rip-off. They took my membership payment and then tried to get me to do a background check for a job offer that didn't even exist! Before I knew it, they were using my card info to steal over £200, and they were trying to take even more. I reported them for fraud and now they're being looked into. I'm also reporting them to companies house and the ombudsman service with all the proof I have. It's just terrible how they're preying on vulnerable folks like that.
Searching for care providers
I was searching for someone to take care of my pet and came across this place with a bunch of options. It was great to have so many choices, but it was a bummer that some of them took so long to respond. Luckily, I found someone who was really nice and helpful, which made up for the wait.
Membership cancellation
I canceled my membership more than a month ago, but I've still been getting charged for the next 3 months even though I haven't used any services. I've reached out to customer service a few times to try to fix this, but I haven't gotten a good solution yet. It's been really annoying and disappointing dealing with the lack of communication and slow response to billing mistakes.
Dog training session
I just had a training session for my hyper little dogs with Keri, and she was fantastic! She really took the time to relax them and earn their trust, which is no small feat with my pups. Her patience and kindness really impressed me, and I can already see a big change in their behavior.
Membership subscription
The whole thing is a total scam. They make you sign up for a subscription just to check out your messages, which are all ads and not even relevant. I tried to get my money back after just an hour of using it, but they wouldn't help me out at all. Do yourself a favor and steer clear of this service.
Childcare services
I've been using this platform for a while now to find good childcare services for my kids. I like how easy it is to use and all the different choices I have. But, one thing that really bugs me is how long it takes for the caregivers to get back to me. Sometimes I feel like I'm waiting forever, and that's not great when you need help quickly. It would be so much better if they had a set time they had to respond by, like a week. Even with this problem, I still think the platform is helpful.
Canceling membership issue
Man, Care.com is the worst! They keep charging me for a membership I don't even want. How rude is that? I've been trying to cancel it, but every time I try, it kicks me out of my account. So sketchy! And to top it off, they make it really difficult to find the cancel option. Are they trying to make us pay forever? Not cool, Care!
IT/OT professional seeking job matches
As someone who works in IT/OT and has experience with building web applications, I gotta say, Care is super user-friendly and helpful for finding job matches that fit specific requirements. It was easy for me to navigate the website and search for jobs that aligned with my skills and background. I definitely think this site would be beneficial for my colleagues who are also on the lookout for job opportunities in IT/OT.
Training appointment
I was super pumped to start training with this person I met, but they ended up being a no-show! I was really hoping they were gonna be the one to guide me through mastering new skills, but it turns out they bailed on me. I gotta admit, I was let down and pretty ticked off because I was seriously looking forward to it. I just wish they would've been straight up with me if they couldn't make it instead of leaving me in the lurch.
Perfect services
I had to go for meetings and sometimes it takes so much of my time. I live alone and i have my dog with me. So i got nobody who can take care of him. Care helped me to look for a petcare so i can work without worrying about my dog. Not just that the person i met and who is currently taking care of my pet is an amazing person. Also he is friendly and really trustworthy so far
i like the services and its good to have such helps . I honestly very thankful for taking care of my dog like that, it helped me a lot in focusing on my work
About Care
Yes. Care.com, established in 2006, is an online platform that connects individuals with caregivers to meet their specific needs, including child care, senior care, special needs care, pet care, housekeeping, and more. The company aims to provide a reliable and easy-to-use service for families and caregivers to find each other, negotiate work arrangements, and manage their caregiving needs. Care.com has grown significantly since its inception, expanding its services and reach internationally, becoming one of the largest online destinations for finding and managing family care.
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Contact Information
1501 South Mopac Expy, Suite 340
78746 Austin, TX
United States
Categories Care
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Letzte aktualisierung: November 2024
Review with most votes
Perfect services
I had to go for meetings and sometimes it takes so much of my time. I live alone and i have my dog with me. So i got nobody who can take care of him. Care helped me to look for ... Read onBy: Hugo Bowers