AXA Travel Insurance23 reviews

87% Would buy here again

This score is based on 23 genuine reviews submitted via US-Reviews since 2019.


Featured Reviews

Most relevant positive review

  2025-11-23
Quiet win

Spotted it on a friend’s feed, kind of skeptical at first — actually really solid, told my sister, told a friend again. Read onBy: reagan

Most relevant negative review

  2025-11-24
Regretful, but true

I hesitated before buying; used it right away, still disappointed. Read onBy: eugenia

Review with most votes

  2019-11-28
Safe and hassle free

They have the best travel insurances which covers all kind of interruption during travel, Its good and safe Read onBy: Bella West



Reviews (23)

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    Regretful, but true

    I hesitated before buying; used it right away, still disappointed.


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    Quiet win

    Spotted it on a friend’s feed, kind of skeptical at first — actually really solid, told my sister, told a friend again.


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    Tried after a tip

    Friend tipped — delivery quick, service helpful, glad.


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    Quick but kinda messy

    Found info fast, wish the layout clearer


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    Quick, no-fuss help

    Needed during move — super smooth, relieved.


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    Didn't expect much

    Skeptical at first, helped with my move


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    Midday phone order, smooth delivery

    Ordered at lunch on my phone; delivery prompt, support helpful


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    Finally clicked, phew

    Jumped in last week, clicked fast — felt relieved


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    Saved my moving day

    Really impressed, quick polite replies; needed help after moving.


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    Quick coffee checkout

    Did it in under three minutes while making coffee — super smooth, fast, easy, well, actually


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    Unexpected clarity

    Was skeptical, but when it fit into my morning routine I felt relieved, actually.


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    Delivery doubts, ended up fine

    Wasn't sure at first, delivery was slow but customer service sorted it, really glad.


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    Solid, slightly firm

    Needed a chair after cheap ones broke; feels supportive, a bit firm, but really helps my back.


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    Timely help during move

    I was moving and needed coverage fast, so I called. Jimmy handled the paperwork, answered silly questions, and the policy documents arrived on time. Delivery and the customer service made the difference — calm, efficient, and actually helpful.


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    Handy help, slow delivery

    Using it daily—Jimmy explained everything, really helpful, but delivery was slower than I hoped.


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    Booked with doubts

    I was packing for a risky trip after my last claim turned into a mess. I asked Jimmy and I was skeptical at first. The policy felt straightforward and simple to use. Quick replies, I go back.


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    Mostly helpful and practical

    Needed a new policy after a messy claim and a recent move. Jimmie was patient and called back like he'd promised. He walked me through what’s covered and how to use the online docs. Policy feels solid and practical. A couple small fees were unclear, but it works.


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    That little click of relief

    Midway through the phone call I actually relaxed — that's when I knew it would be fine. The rep, Jimmy, talked me through the travel plan slowly, answered dumb questions without making me feel silly, and walked me through the steps. I’d had a couple of frustrating runs with other insurers before, so this felt refreshingly straightforward. Not perfect — some forms could be clearer — but overall solid, smooth, and I felt taken care of.


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    Real person, real help

    I almost bailed after reading the fine print, had doubts, but my sister recommended them and I’d seen a post on a travel forum. I called and Jimmy (yes, Jimmy) walked me through choices and handled the forms over the phone so I didn’t have to. Human touch beats a bot, honestly.


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    Didn't expect it to be this easy

    I almost didn’t buy travel insurance because I figured claims would be a nightmare, and I’d heard some stories. Turns out that worry was overblown. When I needed a Thai hospital I shot them an email; they answered within a day with a clear checklist and exactly which forms to bring. That took so much stress away. I sent everything when I got home and the refund hit my bank in about three weeks — faster than I thought. I’d tell friends to keep copies of everything.




About AXA Travel Insurance

Yes, AXA Travel Insurance is a branch of the AXA Group, a multinational insurance firm headquartered in Paris, France. Established in 1816 as Mutuelle de L'assurance contre L'incendie, the company grew through mergers and acquisitions to become one of the world's leading insurance and asset management groups. AXA Travel Insurance provides a range of travel insurance products and services designed to protect individuals, families, and groups while they are traveling. Their offerings typically include coverage for trip cancellations, medical emergencies, travel delays, and lost or stolen luggage. The company aims to offer customers peace of mind when they are away from home, with policies tailored to meet the diverse needs of travelers worldwide.


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    Contact Information

    180 N Stetson Ave # 3650

    60601 Chicago

    United States

    📧 USTRAVEL@AXA-ASSISTANCE.US

    ☎ 855-327-1441

    🌐 www.axatravelinsurance.com



    Categories AXA Travel Insurance

    Insurance | Travel


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    Last update: November 2025


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