Alpha Paw Reviews

: 4
25% Would buy here again

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W
wrdyexd
Absolutely loved the ramp as did our elderly bea???????? ?????? ????? ?????? +1...8?5(...706...7466! ???????? ??????? ????? ?????? +1.8.0.5.7.0.6.7.4.6.6$gle until the screws sheared right through...Read on
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Lisa Bateman
Absolutely loved the ramp as did our elderly beagle until the screws sheared right through the wood and the ramp collapsed. Contacted the company and since it was out of the 90 day warranty period...Read on
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Debbie Bannister
Unfortunately, my dog is just too old, blind and arthritic to use ANY type of dog stairs or ramps. That being said, I'm very impressed with the high level of support that was given me! This purc...Read on
C
cozy pet bed
there was nothing cozy about it for either my cat or dog. neither wanted anything to do with it. When i called to return it, no one answered my call and though they said someone would return ...Read on

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    fvhdcf

    Absolutely loved the ramp as did our elderly bea???????? ?????? ????? ?????? +1...8?5(...706...7466!
    ???????? ??????? ????? ?????? +1.8.0.5.7.0.6.7.4.6.6$gle until the screws sheared right through the wood and the ramp collapsed. Contacted the company and since it was out of the 90 day warranty period...


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    Alpha Paw ramp

    Absolutely loved the ramp as did our elderly beagle until the screws sheared right through the wood and the ramp collapsed. Contacted the company and since it was out of the 90 day warranty period they offered me half off of another one. Very disappointing that they don't stand behind their product!


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    Dog Ramp

    Unfortunately, my dog is just too old, blind and arthritic to use ANY type of dog stairs or ramps. That being said, I'm very impressed with the high level of support that was given me! This purchase didn't work out, but I will definitely shop there again!

    really dissapointed not to have received any answers to my emails about a cat ramp i purchased over a month ago and as yet have not received.


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    cozy pet bed

    there was nothing cozy about it for either my cat or dog. neither wanted anything to do with it.

    When i called to return it, no one answered my call and though they said someone would return my call, no one did. Given it was covid, i assumed no one was manning the phones. I went ahead and returned the two cozy beds i ordered -- one i never opened and just marked it return to sender, the other i packed up and returned. Getting a return of my $78 has been impossible. Everytime i call, there is another excuse, --my dispute is still open and then today they went all the way back to March and why i didn't get return instructions from them. They keep blaming Citibank or Paypal and today when they went back to "how do we know we received them back", i knew it was hopeless. I will not be doing business with them again -- too many other retailers out there who are more honorable.


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