World Pet Express - Overall Rating based on 40 reviews

55% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-22
Online pet medication purchase
I just bought some meds for my pet online and World Pet Express totally blew me away with their s...Read on
Norbert

Most relevant negative review

  2024-03-19
Revolution medication purchase
I just bought some Revolution meds for my furry friend, but they ended up sending me a generic br...Read on
Daron

Review with most votes

  2019-11-08
No worries for pet emergencies
Sometime you just want some place to have all pet medication and care stuff. I was missing that o...Read on
James Erickson

Reviews (40)

  (12)

 (6)

  (8)

  (11)

  (3)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online pet medication purchase

    I just bought some meds for my pet online and World Pet Express totally blew me away with their service. Ordering was a breeze, everything was super easy to find and the instructions were clear. The prices were good and it felt like I was getting an awesome deal. My order got to me really quickly and everything was in perfect shape. I'm really happy with how everything went and I'd definitely tell other pet owners to check out World Pet Express for their furry pals' meds.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dog supplies purchase

    I got some dog stuff a while back, but now they're saying it's on back order. What's up with that? They can't even give me a straight answer about when it'll actually show up. Like, I paid for it, can't they just send it already? Plus, to make matters worse, their customer service is in the Philippines! I've called them three times and every time they've given me a different delivery date. It's all just a big old mess of lies! All I want is for my stuff to show up when they said it would. Is that really too much to ask for?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Revolution medication purchase

    I just bought some Revolution meds for my furry friend, but they ended up sending me a generic brand instead. I tried to send it back, but they wouldn't take it and now I'm feeling pretty annoyed and suspicious. Overall, my interaction with this company was sketchy and untrustworthy, so I would definitely steer clear of them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bravecto for multiple dogs

    I recently bought Bravecto for my four dogs from an online pet store. I was kind of unsure at first because I saw some bad reviews, but I decided to try it out anyway. Turns out, the product showed up in just two weeks and was exactly what I wanted. Ordering was easy-peasy, and the website was a breeze to use. The prices were pretty good compared to other pet stores online that I looked at. All in all, I had a good experience and I'll definitely be coming back for more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dog medication

    I can't believe the nerve of this company. I ordered a specific medication for my dog and paid full price, thinking I'd get the brand I picked. But instead, they sent me some generic brand I've never even heard of. How dare they take my money and send me something different! It feels like a total scam. And when I tried to talk to them about it, they wouldn't take any blame or try to fix it. This kind of business practice is not okay, and I want everyone to know about how deceitful they are.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flea and tick preventative medication

    I've had really good experiences with this company. I know some folks might have had some bad ones, but personally, I've found them to be a great option for getting common preventative pet meds without needing a prescription. At first, I accidentally ordered the generic HartGard for my dog. But when I got it and saw the generic package, I reached out to customer service and they were super helpful. They gave me a quick refund and even asked if I wanted the brand name med instead. Even though the big, crunchy tablet was a bit tough for my dog to swallow, I managed to get her to eat it by hiding it in chunks of cheddar cheese. Ever since then, I've been regularly ordering NexGard and HartGard every year from World Pet Express and have been really happy with the service, convenience, and savings. I think there are lots of other customers like me who are satisfied with their experience, but negative reviews tend to stand out more. Overall, I would definitely recommend giving World Pet Express a shot if you need pet meds without a prescription.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prescription pet medication

    I've been a loyal customer at this online pet pharmacy for over a year now, and I have to say, I'm really impressed. One of the main reasons I keep coming back is that I always get real brand-name products, just with different packaging from Europe. I like knowing that I can rely on the quality of the medicine I'm getting for my furry buddies. Another thing I love is that they always deliver in about 3 weeks, so I can plan ahead and make sure my pets never miss their meds. Basically, I totally recommend this online pet pharmacy to anyone who needs affordable and real pet medications.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pet medication

    I gotta say, my time as a customer at World Pet Express was a total letdown. I ordered some pet meds thinking they'd ship 'em out right away, but three weeks went by and no dice. When I asked about the holdup, I got some sketchy stories and excuses that didn't add up. Took a lot of back and forth for them to finally cancel my order, dragging the process out for an extra couple of weeks. It's pretty clear to me this place ain't on the up and up. They seem shady, selling stuff they don't even have on hand. Turns out, the stuff they claim is "in stock" is actually in India, and they only order it once you've paid up. This lack of transparency is sketchy and leaves customers feeling deceived and taken advantage of. My take? World Pet Express needs to shut down ASAP to protect folks from getting duped by their shady ways.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prescription pet medication purchase

    I gotta say, I am beyond disappointed with the service from this company. I've never dealt with such incompetence and lack of care for customers before. It's been more than 7 weeks of going back and forth, hearing excuses, and dealing with delays just to get my pup's meds. I've ordered from other international pet med places with no problems, but this one is a total mess. It seriously feels like a scam with how they handle orders and talk to customers. Do yourself a favor and find another place for your pet's meds.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pet medication

    I bought some pet meds online the other day. Thought I was getting a certain brand, but they sent me a generic one instead. It worked fine and all, just kinda bummed that it wasn't what I thought.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wrong product received

    This company is the worst! Dealing with them has been such a nightmare. I ended up getting the wrong product and when I asked for help, they were so unhelpful and brushed me off. They wouldn't even own up to their mistake or try to make things right. Now I'm out a hundred bucks.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Meds for my dog

    I got some meds for my dog from this website but they sent me generic ones and never even sent my second order. I reached out to customer service for help but they were no use. Now I have to dispute the charge with my bank. This whole situation is not cool, man.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bravecto for pets

    I gotta say, my experience with buying Bravecto for my pets was way better than I expected. At first, I was a little nervous after hearing some negative stuff, but turns out it was all good. I got two confirmation emails, even though they didn't call to double-check my address like some people said. I didn't even get a tracking number, but I wasn't stressing about it. Today, I found the product in my mailbox and it was the real deal, not some knockoff like some folks were saying. It did take a few weeks to get here, but overall, I'm happy with the service and the product itself.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Generic heartworm medication

    I've been getting heartworm medication from this online pet store for a while now. Sometimes it takes a bit to arrive, but they always keep me in the loop about where my order is. Once it got stuck at the Canadian border (ugh, customs) since I'm in the U.S. I gave them a call, and they said, "No problem, we'll send you another right away." And they did! They really make you feel taken care of as a customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pet Medication

    I'm pretty frustrated with the service I've been getting from World Pet Express as a customer. Nowadays, online shopping is supposed to be smooth sailing, but that's definitely not been my experience here. It's been three weeks since I ordered my pet's meds, and I still haven't even gotten a notification that they've been shipped out. Not cool when my pet's health is on the line. In the meantime, my dog is missing out on what they need. I'd recommend avoiding this company and paying more for better service and peace of mind elsewhere.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pet supplies

    I had the most frustrating time dealing with this pet supply company. To start, trying to place an order was a nightmare. I spent forever trying to figure out their website and locate what I was looking for. Customer service was a joke - couldn't get a hold of anyone to answer my questions about my order. Prices were outrageous for the low-quality products I got. And let's not even talk about the delivery - it took forever to show up, and when it finally did, the package was all beat up. I definitely won't be telling anyone to give this company a try.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pet medication

    I recently bought some pet meds from World Pet Express. It took forever to arrive, like 11 whole days, but I was happy to see that it was the right stuff and had a good expiration date. The packaging was really well done too, kept everything safe and secure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flea medication mix-up

    I ordered this fancy flea medicine for my pet and you won't believe this - they sent me the generic stuff instead of the brand name I paid extra for! I was so disappointed. And get this, they tried to say I picked the generic, but my receipt proves otherwise. And as if that wasn't bad enough, they had the nerve to tape a note on the box saying they couldn't give out the brand name and wouldn't let me return it. Can you believe that? Total scam! Don't waste your money there, their customer service is terrible.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Revolution for pets

    I recently had a really bad experience with the service at World Pet Express. I bought Revolution for my pets, thinking I was gonna get the real deal like they promised. But when I got my package, it was all knock-off stuff and not what I thought I was paying for. When I tried to talk to customer service about it, they were no help at all and insisted that's what I bought, even though my receipts said otherwise. I was so irritated and felt like I got ripped off. I ended up filing a complaint with the Better Business Bureau to let others know about my bad experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cat food

    I got cat food from this place and oh man, it was a complete mess! They only gave me half of what I ordered and it was the wrong kind of cat food! Can you believe that? But that's not even the worst part - it's been 2 months and I still haven't gotten my money back. Whenever I call them up, they keep asking for a new photo - are you kidding me? Such scammers, they basically stole my cash and wasted my time. Definitely not giving them my business again!